How to share a robot vacuum cleaner Xiaomi in Mi Home: full instructions with nuances

Xiaomi’s Mi Home robot-vacuum sharing feature is a real boon for families or renters, allowing multiple users to manage cleaning, receive notifications, and configure zones without having to pass a username/password from the main account. But how do you do it right to avoid mistakes like “device not found” or “no access rights”?

Many people have trouble sharing a robot vacuum cleaner, especially if the device is tied to a Chinese server or an outdated version of the app is used. In this article, we will discuss all ways of sharing (including hidden settings), restrictions for different models (Mi Robot Vacuum-Mop 2 Pro, Dreame Bot). Z10 Pro and other, as well as typical errors and their solutions.Important: since 2023, Xiaomi has changed the authorization algorithm - now for some regions, confirmation is required for the approval of the user. SMS.

If you're a landlord, family member, or just want to give a friend temporary access to the vacuum cleaner, this guide will help you do it in 5 minutes. FAQ with 90% problem solving.

1.Preparation: What to check for front-access

Before sharing a robot vacuum cleaner, make sure the basic conditions are met:

• 📱 Mi Home app updated to the latest version (minimum support — 6.5.400 for Android/iOS). Older versions do not see the option "Shared access".
• 👤 The main account has administrator rights. If the vacuum cleaner was transferred to you earlier, check the status in the Device Profile. → Access management.

If you have a Mi Home account on mi.com in China and the vacuum cleaner is bought for Russia/Europe, sharing won't work without changing the region, and you'll have to:

💡

If you do not know the region of your account, open Mi Home, tap the avatar in the upper right corner - the region is indicated under the username (for example, "Russia" or "China").

Another nuance: some models (Dreame Bot) L10 Pro, Viomi V3) require additional confirmation of email/SMS If the email doesn't come, check the Spam folder or try sending the invitation again via the email. 10 minute.

2. Step-by-step instruction: how to share a robot vacuum cleaner

Now, let's get to the process. It's universal for all models. Xiaomi/Dreame/Viomi, There are minor differences, as shown in the table below.

Step 1. Open the Mi Home app and select your robot vacuum cleaner on the home screen.

Step 2. Tap three points (⋮) in the upper right corner or swipe left on the device card, then select Device Settings (or Device Management in new versions).

Step 3. Scroll down to the Sharing (or Access Management) section and tip it.

Step 4: Click Add User and enter the email or phone number of the person you want to share with. Make sure they are registered with Mi Home in the same region!

Step 5: Select the access level:

• 🔓 Administrator – full control (managing settings, deleting users, resetting device).
• 🔒 The average user – only cleaning, viewing the map, start/stop (without changing zones and schedules).

Step 6: Confirm the invitation, and the user will receive a notification in Mi Home, which they must accept within 24 hours, otherwise the link will expire.

Check the region of the recipient’s account|Update Mi Home to the latest version|Make sure the robot is online (Wi-Fi indicator is on fire)|Select the correct level of access (admin/user)-->

Compatibility table: which models support sharing

Not all Xiaomi robot vacuum cleaners share access equally well, and here is the up-to-date compatibility table (May 2026):

If your model is not in the table, check support through the official Xiaomi website or try to send an invitation - the system will report an error if the feature is not available.

Mi Robot Vacuum-Mop 2 Pro|Dreame Bot Z10 Pro|Viomi V3|Dreame Bot L10 Pro|Another model|I don't know.-->

4.Typical errors and how to fix them

Even with the right setup, users often have problems. TOP-5 mistakes and their solutions:

Error 1: "Device not found"

• 🔌 Check if the robot is connected to Wi-Fi (the indicator should flash blue).
• 📵 Restart your router – sometimes IP-device address "hangs".
• 🔄 At Mi Home, go to Profile → Settings → Clear the cache.

Mistake 2: "No right to control"

• 👤 Make sure that your primary account has administrator status.
• 📧 Check it back. email/The recipient's phone - a typo will lead to this error.
• 🔄 Ask the recipient to log out of the Mi Home account and log in again.

Error 3: "Invitation is not sent"

⚠️ Note: If you have two-factor authentication (2FA) Mi Account, you have to temporarily disable it, otherwise the system will block the sending of invitations.

• 📵 Check the Internet connection on both devices.
• ⏳ Wait 10-15 minutes and try again – Xiaomi servers are sometimes overloaded.
• 🔄 Update Mi Home via App Store/Google Play.

Error 4: "Offline device after access transfer"

This happens if the robot is tied to a Chinese server and the new user is tied to a European server.

1. Reset the vacuum cleaner to factory settings (clip home) + 5 sec power).
2. Connect it to an account with the same region as the new user.
3. Repeat the sharing procedure.

Mistake 5: “You can’t change your cleaning schedule”

This is a restriction for users with Normal Access rights to correct:

• 👤 Ask the administrator to increase your rights in your device settings → Access management.
• 🔄 Or delete the current invitation and send a new one with administrator rights.

5. How to remove shared access or change rights

If you need to revoke access or change user rights, do the following:

Step 1. Open Mi Home, select robot vacuum cleaner and go to Device Settings → Access management.

Step 2. Find the user in the list and tip by their name.

Step 3. Choose one of the following:

• 🔄 Change rights – change status from “Administrator” to “Normal User” (and vice versa).
• 🗑️ Delete the user – completely revoke access.

Step 4: Confirm action: The user will instantly lose access to the device (even if they are currently managing the cleaning).

⚠️ Note: When you remove the administrator, all the robot settings (timetable, room maps, cleaning areas) will be saved, but if you remove all the administrators, the device will automatically reset to the factory settings!

If you want to completely reset the user list (for example, when selling a vacuum cleaner), do the reset via:

1. Reset button on the body of the robot (clamb for 10 seconds).
2. Or through the device settings → Additionally. → Reset to factory settings.

6. Alternative ways of joint management

If the standard method doesn’t work (for example, due to regional restrictions), there are 3 workarounds:

Method 1: Using Google Home or Apple HomeKit

• 🏠 Connect the robot vacuum cleaner to Google Assistant or Siri via Mi Home.
• 🗣️ Set up voice control so that multiple people can give commands without access to the app.
• ⚠️ Restriction: You can’t set up cleaning areas or schedules.

Method 2: Creating a "family account"

If you and the other user share the same Mi Account (e.g., a shared email), just log in on both phones under this data.

Method 3: Third-party applications

There are alternative apps like Mi Home Bind or Xiaomi Cloud Tokens Extractor that can bypass regional restrictions.

⚠️ Note: Using unofficial tools can lead to the blocking of Mi Account for violation of the rules of use. Xiaomi actively fights against such methods, so the risk is high.

💡

The most reliable way is standard sharing via Mi Home, and alternative methods should only be used if other options are exhausted.

7.Security: How not to lose control of the device

Transferring access to a robot vacuum cleaner is always a risk, and here are 5 safety rules to avoid problems:

Rule 1: Don’t give administrator rights unnecessarily

The normal access (ordinary user) is sufficient to manage the cleaning.

• Remove you from the list of users.
• Reset the robot's settings.
• Change the Wi-Fi password.

Rule 2: Regularly check the list of users

Go to Access Control once every 1-2 months and delete inactive accounts, which is especially important if you are renting out an apartment.

Rule 3: Do not use shared passwords

If the robot is connected to the same Wi-Fi as other smart devices (cameras, light bulbs), an attacker can access the entire system through vulnerabilities in the MiOT protocol.

Rule 4: Enable two-factor authentication (2FA)

This will protect your Mi Account from being hacked, even if someone finds out the password.

1. Open Profile. → Account settings → Security.
2. Enable two-step verification and link the phone number.

Rule 5: Keep an eye out for firmware updates

Xiaomi regularly closes vulnerabilities in smart home systems. Install automatic updates for the robot vacuum cleaner:

1. Go to the device settings → Update the firmware.
2. Enable the Auto Update option.

8. Frequently Asked Questions (FAQ)