How to reconnect the robot vacuum cleaner Xiaomi Mi Robot: reset, Wi-Fi setting and synchronization with Mi Home

Xiaomi Mi Robot vacuum cleaners (including Mi Robot Vacuum-Mop 2 Lite, Mi Robot Vacuum-Mop P, Mi Robot Vacuum-Mop 2 Pro, and others) require periodic reconnection to the Wi-Fi network or change of Mi Account. This may be necessary when moving, changing the router, selling the device or after resetting. However, the process does not always go smoothly: users face synchronization errors, "hang" of the Mi Home application or the inability to find the device in the list of available ones.

In this article, we'll take a step-by-step approach to all scenarios, from simply reconnecting to Wi-Fi to completely resetting your settings and linking to a new account. We'll break down common bugs (such as code 19407 or 2101), explain how to circumvent the limitations of regional firmware, and give you tips on how to set up a router to keep your robot running smoothly. If your Mi Robot doesn't see the network, loses connection, or requires authorization, here's the solution.

When you need to reconnect the robot vacuum cleaner Xiaomi

Reconnecting Xiaomi Mi Robot is not always a result of a breakdown, but it is more often a routine procedure that must be performed in the following cases:

  • πŸ”„ Change of router or Wi-Fi settings (changed network name) SSID password).
  • πŸ“± Switch to a new smartphone or reinstall the Mi Home app.
  • πŸ”’ Selling/transferring the robot to another user (requires an uncoupling from an old Mi Account).
  • πŸ”§ Resetting settings after firmware glitches or incorrect work.
  • 🌍 Change of region in the appendix (for example, when moving to another country).
  • ⚑ Update firmware, after which the robot β€œforgets” the network.

It is important to distinguish reconnection (when the robot has been configured before) from the initial setup: in the first case, the device can store some data (for example, a map of the premises), in the second case, it will require a full calibration.

⚠️ Note: If the robot was purchased by hand, make sure to perform a full reset before setting up. Otherwise, the previous owner will be able to remotely control the device through his Mi Account.

Preparing for reconnection: what to check before starting

Before reconnecting Xiaomi Mi Robot, make sure that all external conditions meet the requirements. This will eliminate most errors during the synchronization stage.

Charging the robot battery β‰₯ 20%|The robot is next to the router (≀ 2m)|Wi-Fi operates in the 2.4 GHz band|On the smartphone enabled Bluetooth and Wi-Fi|Mi Home app updated to latest version-->

Pay special attention to the router settings:

  • πŸ“Ά Wi-Fi Range: Xiaomi robots only work with 2.4GHz networks.If your router broadcasts a network in two bands (2.4 and 5GHz) under the same name SSID, Separate them in the settings.
  • πŸ”’ Type of encryption: only supported WPA2-PSK or WPA/WPA2-PSK. Turn it off. WPA3 ormixed regimes.
  • 🌐 Regional settings: If the robot is purchased for China, it may not connect to routers with Russian/European Wi-Fi channels (e.g. 12-14.
Router parameterRecommended valueConsequences of misconfiguring
Wi-Fi range2.4 GHz (separate SSID)The robot will not find the network or will constantly shut down.
EncryptionWPA2-PSK (AES)Connection error with code 19407 or 2101
Wi-Fi channel1–11 (for international versions)Robot doesn't see the network (relevant to Chinese models)
Hidden SSID (Hidden SSID)Disconnected.Impossible to connect manually

If you use a guest network or VPN on a router, temporarily disable these features – they can block the connection to Xiaomi servers.

TP-Link|ASUS|Keenetic|Xiaomi Mi Router|D-Link|Other-->

Resetting robot vacuum cleaner settings before reconnecting

If the robot has previously been linked to another account or "gluts" when connecting, perform a full reset, which will delete all data, including room maps, cleaning schedules and suction settings.

The method of discharge depends on the model:

  • πŸ”˜ Mi Robot Vacuum-Mop 2 Lite/P/Pro: Press the Power and Home button at the same time for 5-10 seconds until the voice message is in Chinese (or English for global versions).
  • πŸ”˜ Mi Robot Vacuum (First Generation): Hold the Reset button (on the bottom panel under the lid) for 10 seconds.
  • πŸ”˜ Mi Robot Vacuum-Mop Essential: Combination of Power + Wi-Fi (button with antenna icon).

Once reset, the robot will sound and reboot, and the Wi-Fi indicator will flash orange, which means that the device is ready for a new setup.

⚠️ Note: On some models (e.g. Mi Robot Vacuum-Mop 2 Pro), button reset may not work due to manufacturer lock. In this case, use the command via the Mi Home app: go to Device Settings β†’ General. β†’ Reset to factory.

What to do if the robot does not reset?
If the robot does not sound and restart after holding the buttons: 1. Connect it to the charging station and try again. 2. Check if one of the buttons is stuck (a common problem after wet cleaning). 3. For models with a battery β‰₯ 5200 mAh, try holding the buttons up to 15 seconds. 4. If nothing helps, contact the service - the control fee may be faulty.

Step-by-step: how to reconnect Xiaomi Mi Robot to Wi-Fi

After resetting or changing network settings, follow the following steps:

  1. Put it on the charging station, or make sure the battery is β‰₯ 20%. The Wi-Fi indicator should flash orange.
  2. Open the Mi Home app. If you don't have one, download the latest version from Google Play or the App Store.
  3. Connect to a time network. The app will suggest connecting to a robot network (the name will be like, "Time Network"). MiRobot_XXXX). After connecting, return to Mi Home.

If there is an error in the Wi-Fi connection stage, check:

  • πŸ“΅ The absence of Cyrillic symbols in the name of the network (SSID) Use only Latin and numbers.
  • πŸ”„ Router mode: turn off 802.11r (Fast Roaming and 802.11k β€” They interfere with the connection.
  • πŸ›‘οΈ Firewall or antivirus on a smartphone that can block the connection with the robot.

πŸ’‘

If the robot persists in not connecting to Wi-Fi, try temporarily disabling Band Steering (automatic switching between 2.4 and 5 GHz) on the router, a feature found in ASUS, Keenetic and some TP-Link routers.

Solving common errors when reconnecting

Errors with codes 19407, 2101, 10008 or 40016 are frequent satellites of reconnection Xiaomi Mi Robot.

Error codeReason.Decision
19407Wrong Wi-Fi password or wrong type of encryptionCheck password, change encryption to WPA2-PSK
2101The robot cannot connect to Xiaomi servers (region lock or VPN)Turn off VPN, change region to β€œChina” or β€œSingapore” in Mi Home
10008Xiaomi servers are overloaded or unavailableWait 10-15 minutes and try again.
40016The device is already linked to another accountReset the robot and untie it from the old account through Settings β†’ General β†’ Delete the device

If error 2101 appears on the Chinese version of the robot and you are outside China, try the following:

  1. In the Mi Home app, switch the region to China.
  2. If you need a Chinese phone number for authorization, use virtual number services (e.g. SMS-Activate).
  3. Once you have successfully connected, return the region back (for example, to Russia or Europe).

Chinese versions of the robots (with the CN suffix in the model name) can block the connection to foreign Xiaomi servers, in which case the only way is to use a Chinese account or flash a global version of the software.

Reconnecting the robot to a new Mi Account

If you bought a robot out of your hands or want to transfer it to another user, it's not enough to just reset the settings, but the device stays tied to the old Mi Account, to completely untie it:

  1. Remove the robot from your old account. The previous owner must go to Mi Home, select the device β†’ Settings β†’ General β†’ Delete the device.
  2. Reset the robot. How to do that is described in the section above.
  3. Connect to a new account. When you add a device to Mi Home, select your region and log in.

If you cannot contact the previous owner, try the following methods:

  • πŸ”§ The software allows you to bypass the binding to the account, but requires technical skills (you need a computer and a cable for firmware).

⚠️ Warning: Buying a robot with a linked account is fraught with risks. The previous owner may remotely lock the device or receive data about your Wi-Fi network. Always check the status of the binding before buying!

Setting up the robot after reconnecting

After successfully connecting to Wi-Fi and Mi Account, you need to configure the robot to work correctly:

  1. Update firmware. Go to Device Settings β†’ Software Update and install the latest version. This will fix bugs and add new features.
  2. Calibrate the sensors. Put the robot on a flat surface and start calibrating through Settings β†’ General β†’ Calibration of the sensors.
  3. Create a map of the room. Run the first cleanup in Full Cleanup mode, the robot will make a map. When completed, save it in the application.
  4. Set up a schedule. Specify the days and times of automatic cleaning in the Schedule section.

For models with wet cleaning function (Mi Robot Vacuum-Mop 2 Pro, Mi Robot Vacuum-Mop P) additionally configure:

  • πŸ’§ Water supply level (low to high depending on the type of coating).
  • 🧹 Avoidance zones for carpets (if the robot supports the Carpet bypass function).
  • πŸ”„ Automatic change of modes (for example, first vacuum cleaner, then wet cleaning).

πŸ’‘

Once reconnected, the robot can β€œforget” previously stored maps of the premises. To restore them, export a backup from your old account (if you have access) or start a new cleaning to create a map from scratch.

FAQ: Frequent questions about reconnecting Xiaomi Mi Robot

The robot connects to Wi-Fi, but in Mi Home it says "Offline." What do you do?
The problem may be that your provider or router has blocked Xiaomi servers. Try: Reboot the robot and router. Disable the router. IPv6 (if included. Amend DNS-servers on 8.8.8.8 and 8.8.4.4 (Google) DNS). If you are using the Chinese version of the robot, switch the region to Mi Home to China".
Can I reconnect the robot without resetting the settings?
Yes, if you're just changing your Wi-Fi network or your smartphone, you can do this by: Open Mi Home and select your robot. Go to Settings β†’ Wi-Fi settings. Select a new network and enter a password. If the robot doesn't respond to the command, you'll have to reset.
Once reconnected, the robot doesn't remember the map of the room. Why?
It's normal behavior to reset or change your account, delete all saved cards. To restore them: Start a full cleaning so that the robot can re-scan the room. If you had access to an old account, export the card through Settings β†’ Map β†’ Export and import it into a new account.
How to reconnect a robot if you lose access to your old Mi Account?
There are three options: Restore your account via account.xiaomi.com (you need an email or phone number attached to your account). Contact Xiaomi for proof of purchase (check, photo box with serial number). They can untie the device manually. Squeeze the robot through Mi Home Hack or Valetudo (technical skills required). If the robot is bought with hands, contact the seller - he must untie the device before selling.
The robot connects to Wi-Fi, but it doesn't update the firmware. What do you do?
The problem may be related to: Regional restrictions (Chinese models do not receive updates outside China); Solution: change the region in Mi Home to China; lock servers by a provider or router; try using mobile Internet (4G/5G) for upgrades; Lack of memory on the robot; Remove unnecessary room maps through Settings β†’ Map.