The official application for the robot vacuum cleaner Xiaomi: Mi Home, Xiaomi Home or more?

You bought a Xiaomi robot vacuum cleaner (e.g. Mi Robot Vacuum-Mop 2 Lite, Dreame Bot) Z10 Pro or Viomi V3 Max, but do not know which application to download to manage? This problem is familiar to many users - the Xiaomi brand is actively developing the ecosystem of the smart home, and the names of programs periodically change, and in the app stores you can find several options at once: Mi Home, Xiaomi Home, DreameHome or even Viomi Home, let’s figure out which one is right for your model, how to install it correctly and what features will be available after connecting.

The main confusion is that Xiaomi is gradually renaming its services for the global market, for example, the classic Mi Home app, which used to be used for all devices of the ecosystem, is now called Xiaomi Home in some regions, while for robot vacuum cleaners of brands-partitions (for example, Dreame or Viomi), there are separate applications. In this article, we will not only answer the question “what is the name of the application for the Xiaomi robot vacuum cleaner”, but also help to avoid typical configuration errors, and talk about hidden features that the manufacturer does not always advertise.

It is important to understand that the choice of application depends on the model of your vacuum cleaner and the region of purchase. For example, for a whale version of Mi Robot Vacuum-Mop P, you may need a Chinese version of Mi Home with a special special purpose. VPN, And for the global version of the same device, Xiaomi Home from the European app store, we've put together a full compatibility table and detailed instructions so you can quickly navigate.

1. Mi Home vs Xiaomi Home: What’s the difference and what app is needed for Xiaomi?

The most common question users ask is, "Mi Home and Xiaomi Home are the same?" Answer: Yes, but with nuance. Historically, the first application was Mi Home (developed by Xiaomi Inc.), which integrated the management of all devices in the ecosystem. However, with the entry into the global market, the company began to adapt the software for different regions, and in 2022, the Xiaomi Home application was released for European users with similar functionality, but with improved localization and support. GDPR.

In practice, this means:

• 🌍 Mi Home is a universal app that works with most Xiaomi devices, but can contain Chinese servers (especially in older versions).
• 🇪🇺 Xiaomi Home – “European” version of Mi Home with better support for Russian language and compliance with European privacy standards. Recommended for global versions of vacuum cleaners (the model name has the letter G, for example, Mi Robot Vacuum-Mop) 2S Global).
• 🔄 Both apps use the same Xiaomi account – if you’re already registered with Mi Home, you can simply log in to Xiaomi Home without re-registrating.

How do you determine which application you need?

• 📦 If the model name has the word Global or the letter G (for example, Mi Robot Vacuum-Mop P Global), download Xiaomi Home.
• 🌐 If you buy a vacuum cleaner in China (on AliExpress, Taobao or in a Chinese store), you will most likely need a Mi Home. + Setting up the region to China in your account profile.
• 🤖 For Dreame robots (such as Dreame Bot) D9) or Viomi (for example, Viomi) V3 Max requires separate applications – DreameHome and Viomi Home, respectively.

⚠️ Warning: If you download the wrong app (e.g. Xiaomi Home for the Chinese version of the vacuum cleaner), the device may not connect or work with errors, in which case you will have to reset the vacuum cleaner settings and start setting up again.

2. Complete list of Xiaomi robot vacuum cleaner apps (by brand)

To avoid guessing which app is right for your model, we have compiled a compatibility table. Note: some vacuum cleaners (for example, Dreame Bot). L10 Pro supports connection to two applications at once – the main one (DreameHome) and Xiaomi Home for integration into the Mi Home ecosystem.

If your model is not in the table, check the name of the application in the instructions for the vacuum cleaner (usually indicated on the first page) or on the official Xiaomi website. + home (e.g., Dreame Bot) D9 home»).

3. Step-by-step instruction: how to connect the robot vacuum cleaner Xiaomi to the application

Once you have decided on the name of the application, it remains to connect the vacuum cleaner correctly. The process takes 5-10 minutes, but there are several critical points that are often missed:

1. Install the app from the official store (Google Play or App Store). APK — They may contain viruses or outdated versions.
2. Sign up for a Xiaomi account (if you don't have one) and use a valid email to restore access.
3. Make sure the vacuum cleaner is charged (at least 20% of the battery) and connect it to the base and turn on the power.
4. Connect your phone to a 2.4GHz Wi-Fi network. Robot vacuum cleaners don't work with 5GHz networks!

Now, let's move on to the connection itself. Let's take a look at the Xiaomi Home process (the steps are similar for Mi Home):

Download the official app (Mi Home or Xiaomi Home)

Charging of vacuum cleaner ≥ 20%

Connecting your phone to 2.4 GHz Wi-Fi

Registration/sign-in to Xiaomi account

Location of the vacuum cleaner near the base (≤1m)

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Step 1. Open the application and click Add the device (+) In the upper right corner, select the category Vacuum cleaner or enter the model name manually.

Step 2. Make sure the indicator on the vacuum cleaner flashes orange (connection mode). If not, press and hold the power button on the case for 3-5 seconds.

Step 3: The app will suggest connecting to a temporary Wi-Fi network created by the vacuum cleaner. Go to your phone settings, find a network called roborock-vacuum-XXXX or mihome-XXXX and connect to it. Go back to the app.

Step 4: Select your home Wi-Fi network (2.4GHz!) and enter your password. Wait until the connection is completed (it can take up to 2 minutes).

Step 5: Once you've successfully connected, the vacuum cleaner will appear in the device list. Click on it to open the control panel.

⚠️ Note: If at the stage of connecting to the temporary network the phone automatically switches back to home Wi-Fi, disable the option Automatic Connection or Smart Switching in the phone settings (called differently depending on the smartphone model).

4. Hidden features of Xiaomi robot vacuum cleaners apps

Most users use the app only to start cleaning and checking battery status. Home/Xiaomi Home and other programs have many useful functions that can be activated:

• 🗺️ Map editing: divide the room into zones, install virtual walls or forbidden areas (for example, around a bowl of pet food).
• 🕒 Cleaning schedule: set up automatic cleaning by day of the week and time, you can specify different intensity for different days.
• 🔊 Voice Packaging: Change the vacuum cleaner voice prompts (male/female voices available, as well as packages in different languages).
• 🔄 Suction settings: Select the mode (Quiet, Balanced, Turbo) or activate automatic power increase on carpets.
• 🧹 Floor washing: for models with wet cleaning function, you can adjust the intensity of the water supply and the type of cloth.

One of the most useful, but little-known functions is to save several cards, which is true if you use a vacuum cleaner in different rooms (for example, in the apartment and in the country).

1. Move the vacuum cleaner to a new room and start cleaning.
2. After creating the map, go to the map settings → Save it like a new map.
3. When you next start, select the desired card manually.

Another life hack: If your vacuum cleaner gets stuck on doorsteps or carpets often, activate the Anti-Congestion feature in the settings, which will cause the robot to turn around when an obstacle is detected, rather than trying hard to overcome it.

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If you have a camera in your model (for example, in Dreame Bot) L10 Pro, you can turn on the video surveillance function in the app, the vacuum cleaner will send notifications when motion is detected and record video, useful for pet monitoring or safety.

5. Frequent connection problems and their solutions

Even if you set it up properly, connecting the vacuum cleaner to the app can end in an error.-5 problems and ways of solving them:

If none of the solutions worked, try resetting the vacuum cleaner to the factory.

1. Turn off the vacuum cleaner.
2. Press the power and home buttons (or Spot Cleaning, depending on the model) for 10-15 seconds until you hear the beep.
3. Release the buttons and wait for the reboot.

⚠️ Warning: Reset removes all stored maps and settings, and then you have to reconnect the vacuum cleaner to the app and adjust the schedule.

6.Alternative ways to control the robot vacuum cleaner Xiaomi

Official applications (Mi Home, Xiaomi Home, etc.) are not the only way to manage a vacuum cleaner. If you lack functionality or prefer automation, consider these options:

• 🤖 Voice assistants: vacuum cleaners Xiaomi compatible with Alice (Yandex), Google Assistant and Amazon Alexa. for this, connect your account Xiaomi in the settings of the voice assistant.
• 🔧 Home Assistant: Open Smart Home System supports Xiaomi robot vacuum cleaners through Xiaomi Miio plugin. Allows you to create complex scenarios (for example, start cleaning in the absence of a house).
• 📱 Third-party apps: for example, Robot Vacuum Controller (for Android) offers advanced map and schedule settings, but requires manual input of an access token.
• 🖥️ PC management: via the Mi Home web interface (https://home.mi.com/) programs like Mi Home or Mi Home PC Client (informal).

To connect to Home Assistant or third-party applications, you will need a device token.

1. via the Mi Home app (Chinese account required) VPN).
2. Using the miio-cli script (for advanced users).
3. Through services like miot-spec.org (not always relevant).

Important: Using unofficial management techniques can violate warranty and lead to device locking. Xiaomi is actively fighting unauthorized access to the device API, Some of these methods may stop working after the update.

7. Firmware Update: Why It Matters and How to Do It Right

The firmware of the robot vacuum cleaner is responsible for stability, new features and compatibility with the application. Xiaomi regularly releases updates, but many users ignore them - and for nothing. For example, new versions of the firmware for the Mi Robot Vacuum-Mop 2 Pro have appeared:

• 🆕 Automatic recognition of carpets with increased suction.
• 🗺️ Improved mapping for complex shaped rooms.
• 🔋 Optimizing battery consumption (increasing the operating time to 20%).

How to update firmware:

1. Open the application (Mi) Home/Xiaomi Home).
2. Select your vacuum cleaner from the list of devices.
3. Go to Settings → Update firmware.
4. If a new version is available, click Update and wait until it is completed (don’t interrupt the process!).

⚠️ Note: If the vacuum cleaner starts to work worse after the upgrade (for example, it builds a map worse or gets stuck often), try rolling back to the previous version. → Feedback) and indicate the problem. In some cases, support may provide a link to the old firmware.

If the update is suspended during the loading stage:

• Check your Wi-Fi connection (the vacuum cleaner should be near the router).
• Reboot the vacuum cleaner (hold the power button for 10 seconds).
• Try updating your firmware through another phone or reset your network settings on the vacuum cleaner.

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Update the firmware only with a stable connection to Wi-Fi and battery charge ≥50% Interrupting the process may cause the device to “brick” (the vacuum cleaner will stop turning on).

8.Security: How to protect your account and vacuum cleaner data

Xiaomi’s robot vacuum cleaners collect data about your home’s layout, cleaning schedule, and even (in some models) audio/video to protect their privacy:

• 🔐 Use a complex password for your Xiaomi account (at least 12 characters with letters, numbers and special characters).
• 📱 Enable two-factor authentication in your profile settings (Account Security) → Two-step verification).
• 🌐 Check the permissions of the application: in the phone settings, limit access to Mi Home/Xiaomi Home to contacts, location and microphone (if these features are not needed).
• 📡 Turn off cloud map sync (unless you use remote access). → Map. → Synchronization with the cloud.

If you sell or transfer a vacuum cleaner to another person, you must:

1. Reset the vacuum cleaner settings to factory (see the instructions in Section 5).
2. Remove your device from your Xiaomi account (Device Settings) → Delete).
3. If the vacuum cleaner supports multiple accounts (such as family members), delete any additional accounts.

For models with a camera (for example, Dreame Bot) L10 Pro is also recommended:

• 🎥 Disable the video surveillance function if it is not in use.
• 🔄 Regularly check the camera access log in the app.

FAQ: Answers to Frequent Questions