Replacement of soap in the dispenser Xiaomi: video + instruction with photos and life hacks

Xiaomi's automatic liquid soap dispensers are not just a gadget for the lazy, but a full-fledged smart device that saves consumption, monitors hygiene and even reminds you of replenishment. But even such an advanced device has a routine procedure: replacing soap. It would seem difficult? However, users regularly face problems from leaks to sensor errors that block the dispenser after changing the cartridge.

In this article, we will explore all the nuances of soap replacement in Xiaomi Mijia, Viomi and Soocare dispensers (including touch-controlled models and IR sensors), learn how to avoid the most common mistakes in the first replacement, which consumables are compatible with your model, and why sometimes the dispenser β€œdoes not see” the new soap, and at the end – a selection of current video instructions with explanations in Russian.

What Xiaomi Dispensers Support Soap Replacement: A List of Models

Not all Xiaomi smart dispensers are reusable, for example, the budget Mijia Smart Soap Dispenser (Basic) models often come with disposable cartridges that can’t be refilled by themselves, while the flagship versions support removable tanks or refueling through the top hole.

Here is a list of the models that can replace soap:

  • πŸ”Ή Xiaomi Mijia Smart Soap Dispenser Pro (with IR sensor, volume) 300/400 millimeter)
  • πŸ”Ή Viomi Smart Soap Dispenser V1/V2 (Touch-sensitive, compatible with Mi Home)
  • πŸ”Ή Soocare S1/S2 (auto-dosing)
  • πŸ”Ή Xiaomi Youpin Smart Foam Dispenser (for foam, requires special soap)
  • πŸ”Ή Mijia Smart Liquid Dispenser (2023) (voice-controlled Alice/Google Assistant)

If your model is not on this list, check the instruction or box for the Refillable label. Dispensable dispensers are usually labeled as Disposable.

πŸ“Š What Xiaomi Dispenser Do You Have?
Mijia Smart Soap Dispenser Pro
Viomi V1/V2
Soocare S1/S2
Another model
I haven't bought it yet.

Step-by-step: how to change soap in the Xiaomi dispenser

The soap replacement process varies depending on the type of tank: a removable cartridge or a built-in tank with a top pouring. Let's consider both options.

Option 1: Dispensers with removable cartridge (Mijia Pro, Viomi V2)

These models are equipped with special containers that are attached to the latches, so that they can be removed.

  1. Turn off the dispenser from power (take out the batteries or disconnect). USB-cable).
  2. Turn the device downwards (so that the soap does not spill out when removed).
  3. Press the cartridge locker (usually located on the side or bottom) and pull the container over yourself.
  4. Wash the old cartridge with warm water (if it is reusable) or install a new one.
  5. Pour the soap to the MAX label, avoiding air.
  6. Insert the cartridge back before the click and turn on the power.

Remove the remnants of old soap from sealing gum|Check the integrity of the cartridge (no cracks)|Pour soap to a level not above the mark MAX|Make sure the lock is snapped to the end.-->

⚠️ Warning: If the dispenser fails after replacement, check if the fluid level sensor is installed correctly. V2 It is located at the bottom of the cartridge and can be triggered falsely if the soap is foamy or too thick.

Option 2: Dispensers with built-in tank (Soocare S1, Mijia 2023)

So, here, the soap is poured directly into the body through the top hole.

  1. Remove the top cover (usually it unscrews counterclockwise or moves sideways).
  2. Remove the remnants of old soap with a funnel or syringe (don’t drain into the sink – it can clog the pipes!).
  3. Wash the tank with vinegar (1:1) if there is a plaque on the walls.
  4. Pour new soap through the funnel, avoiding spraying on sensors.
  5. Close the lid and turn on the dispenser. Wait for calibration (green light).

πŸ’‘ Lifehack: If the soap is too thick and doesn't pass through the pump well, dilute it with distilled water (10-15% of the volume) and prolong the life of the mechanism and reduce the consumption.

πŸ’‘

Before the first pour of the new soap, make a test run with water - this will help to check the tightness and operation of the pump without the risk of spoiling the consumables.

What soap is suitable for Xiaomi dispensers: requirements and recommendations

Not all liquid soaps are compatible with smart dispensers.

  • 🧼 Consistency: Optimal viscosity is 1000–3,000 mPaΒ·s (like shampoo) too thick (like Dove in hard packaging) or liquid (Sanitelle hand soap) can cause the pump to fail.
  • πŸ’§ Composition: without abrasive particles (scrabs) and aggressive surfactants (they corrode silicone seals).
  • πŸ”‹ pH neutrality: ideal range - 5.5-7.5. Acid or alkaline agents reduce the service life of the dispenser.
  • 🌿 Environmentally friendly: avoid microplastics soap - it clogs nozzles.

The table below shows proven brands and soap models that are suitable for Xiaomi dispensers:

BrandModel soapViscosityCompatibilityNotes
EcoverZero Liquid Hand Soap2500 mPaΒ·sβœ… All models.Eco-certified, without SLS
FaSchiuma Delicata (foam)1200 mPaΒ·sβœ… For foam dispensersRequires a 1:1 dilution
SimpleMoisturizing liquid soap3000 mPa·s⚠️ Only for Mijia ProIt can thicken at low temperature.
Xiaomi YoupinOriginal soap for dispensers1800 mPaΒ·sβœ… All models.Optimized for Viomi pumps

⚠️ Note: Do not use shower gels (such as Nivea or Garnier) - their formula is designed to be flushed with water, not dosing through the pump. This will lead to clogging of the nozzles in 2-3 weeks.

Common mistakes when replacing soap and how to avoid them

Even experienced users sometimes make mistakes that lead to breakdowns or malfunctions in the dispenser. TOP-5 problems and solutions:

  1. The dispenser doesn't recognize the new soap. Reason: The fluid level sensor is dirty or the soap is too foamy. Solution: Wipe the sensor with a cotton swab dipped in alcohol. If the problem persists, replace the soap with a less frothy one.
  2. Leaks after cartridge replacement Reason: The cover is not tightly closed or the sealing gum is damaged Solution: Check the gum for cracks. If it is worn, order a replacement (Article for Mijia Pro: MDZ-06-DA).
  3. The pump works, but the soap doesn't work. The reason is: there's a traffic jam in the system or there's a blockage in the injector. Solution: Turn the dispenser over and knock lightly on the body. If it doesn't, rinse the nozzle with water under pressure.

πŸ”§ Secret trick: If the dispenser after replacing the soap gives an error E2 (Pump malfunction code, reset to factory settings, hold the power button for 10 seconds until the red light flashes.

What to do if the dispenser gives an E1 error?
E1 error means that the fluid level sensor does not fix the soap in the tank. This can be caused by: 1) Empty cartridge (even if there is visual soap, the sensor may not work due to the air layer). 2) Sensor failure (check it with a multimeter - resistance should be 5-10 kΞ©). 3 Use the wrong soap (too thick or with metal particles). Solution: Try to shake the dispenser slightly so that the soap is distributed evenly. If the error remains, replace the cartridge or contact the service.

Video instructions: how to replace soap in Xiaomi dispensers

For clarity, we have selected the best video with a step-by-step analysis of the process in Russian. Pay attention to the models of dispensers - the instructions may differ!

  • πŸŽ₯ Xiaomi Mijia Smart Soap Dispenser Pro (with error analysis) – Smart Home with Aliexpress channel".
  • πŸŽ₯ How to refuel Viomi V2 Leakless: life hacks and soap test – review from Xiaomi Today.
  • πŸŽ₯ Soocare Dispensant Repairs S1 After a failed soap replacement, if the device stopped working.

πŸ’‘ Tip: Before watching the video, check the firmware version of your dispenser. In new updates (for example, for Mijia 2023), the pump calibration algorithm has changed after replacing the soap.

πŸ’‘

Use only original cartridges or certified counterparts. Cheap Chinese copies often have inaccurate geometry, leading to leaks and sensor errors.

How to care for a dispenser so that it lasts longer

The average life of a smart dispenser is 2-3 years, but with proper care it can be extended to 5 years.

  • 🧽 Monthly cleaning: wash the tank and nozzle with vinegar (1:1 with water) or a special product for coffee machines.
  • πŸ”‹ Battery Replacement: Use only alkaline batteries AA (Cheap salt cells discharge quickly and can leak.
  • 🌑️ Temperature: Do not place the dispenser near heaters or under direct sunlight - this accelerates the evaporation of soap and degradation of seals.
  • πŸ› οΈ Preventive inspection: every 3 months, check the condition of silicone pads and lubricate them with silicone lubricant (for example, WD-40 Specialist).

⚠️ Note: If you use a dispenser in a public place (office, cafe), set Eco Mode in the Mi Home settings. This will reduce soap consumption by 30% by reducing the serving from 1.2 ml to 0.8 ml.

Frequently Asked Questions (FAQ)

Can I pour ordinary liquid soap from the store into the Xiaomi dispenser?
Technically possible, but not recommended. Most store soaps (like Palmolive or Dove) are highly viscosity or contain abrasive particles that clog the pump. The best option is a special soap for automatic dispensers (like Ecover Zero or the original from Xiaomi).
Why does the dispenser give an E3 error after replacing the soap?
E3 error means a problem with the pump. This can be: clogged nozzle (wash it with water under pressure), air entering the system (shake the dispenser so the bubbles rise up), wear of the pump (replacement required, article for Viomi V2: VIO-SDP-001). If the error does not disappear, reset to the factory settings (hold the power button for 10 seconds).
How often should I change the soap in the dispenser?
The frequency of replacement depends on: tank volume (300 ml is enough for ~1000 dosages at a serving of 0.3 ml); intensity of use (in a family of 4 people, soap is changed every 1-2 months); type of soap (thick funds are consumed more slowly, but can clog the pump); Modern models (for example, Mijia 2023) notify about low soap levels through the Mi Home app.
Can I use a Xiaomi dispenser for a disinfectant gel?
No, absolutely not. Alcohol-containing gels (even with an ethanol concentration of 60-70%) corrode silicone seals and spoil the pump. For antiseptics, there are special dispensers, such as the Xiaomi Youpin Alcohol Spray Dispenser.
Where to buy original cartridges for Xiaomi Dispenser?
Official cartridges are sold: on the Xiaomi website (section "Accessories for a smart home"). In branded Mi Store (in Russia - on the Yandex Market or Wildberries); on AliExpress (look for sellers with a rating of 98%+, for example, Xiaomi Youpin Official Store). The cost of the original cartridge - from 300 to 600 rubles. Be careful with cheap analogues: they often leak.