What soap is poured into the dispenser Xiaomi: composition, compatibility and alternatives

If you’re the lucky owner of a Xiaomi automatic soap dispenser (such as the Mijia Smart Soap Dispenser or Viomi Smart Soap Dispenser), you’ve probably wondered what liquid it uses, can you pour a regular liquid soap, shower gel or antiseptic, and most importantly, where to get the original cartridges if they run out?

In this article, we will take a closer look at the composition of the liquid in Xiaomi dispensers, explain why you should not experiment with inappropriate products, and tell you where to buy original consumables or safe analogs, and learn how to properly refuel the dispenser so as not to break the mechanism, and what chemical limitations it is important to consider when choosing a liquid.

Spoiler: Xiaomi's original soap is not a marketing ploy, but a specially designed composition tailored to the sensors and pumps of the device, but there are proven alternatives that won't hurt the equipment.

Original soap in dispensers Xiaomi: composition and features

Xiaomi Soap Dispenser (for example, Mijia Smart Soap Dispenser) P1 viomi V-SD01) They're equipped with branded cartridges with a liquid that's different from a regular liquid soap:

• 🧪 Neutral pH (about 5.5-6.5) – does not irritate the skin or corrodes the internal parts of the dispenser.
• 💧 Low viscosity – optimized to work with the device’s pump (too thick gels can clog the mechanism).
• 🧼 Without abrasive particles – no scrubs or hard additives that could damage the tubes.
• 🌿 Hypoallergenic composition – often includes natural moisturizing components (for example, aloe vera or panthenol).
• 🔋 Without aggressive surfactants - does not contain sodium lauryl sulfate (SLS) or other strong surfactants that can oxidize metal parts.

The manufacturer claims that the original liquid has been tested for compatibility with the container material (usually food plastic). PP or PET) It does not cause clouding or deformation over time, and it often contains antibacterial additives (such as triclosan or its analogues) that prevent bacteria from multiplying inside the reservoir.

Important: Xiaomi’s original dispenser cartridges have a special valve that prevents fluid from leaking out during transportation and ensures leakage after installation, which means that simply pouring soap from a bottle into an empty cartridge is not a good idea: without the valve, the liquid can leak or oxidize in air.

Xiaomi dispensers and compatible cartridges

Xiaomi has released several models of automatic dispensers, and each has its own consumables, the table below shows the current models and types of cartridges for them (for 2026):

Note that cartridges from different models are not interchangeable, even if they look similar. P1 Not suitable for Viomi V-SD01 Because of the different nozzle diameter and the mounting system, trying to install an incompatible cartridge can cause leakage or failure of the pump.

If you lost the dispenser package and don't know the exact model, check it in the Mi Home or Viomi Home app.

1. Open the app and find your dispenser in the list of devices.
2. Go to Settings. → About the device.
3. The model section will specify the exact article (for example, MJSXJ01YM).

Can I use a regular liquid soap or gel?

Technically pour in the dispenser Xiaomi ordinary liquid soap or shower gel, but it is fraught with several problems:

⚠️ Attention: Use of non-original liquids can lead to clogging of the pump (due to high viscosity), corrosion of internal parts (due to aggressive surfactants) or false sensor alarms (due to foam or sludge!

If you want to experiment, here are the criteria for choosing an alternative liquid:

• 🧴 Viscosity - should not be higher than 500 mPa·s (for comparison: water - 1 mPa·s, ordinary liquid soap - 200-1000 mPa·s).
• 🧪 pH neutral composition (5.0-7.0) – avoid highly alkaline or acidic agents.
• 🚫 Without abrasives and scrubs – even small particles can clog the nozzle.
• 🌡️ No alcohol. >10% – High alcohol content can damage plastic seals.

From proven alternatives, users recommend:

• 🧼 Baby liquid soaps (such as Johnson’s Baby or Sanosan) – usually have a neutral pH and low viscosity.
• 🧴 Hypoallergenic hand gels (e.g. La Roche-Posay Toleriane or Eucerin) pH5).
• 🦠 Antiseptics without alcohol (for example, based on chlorhexidine or octenidine).

What can not be poured categorically:

• 🧹 Washing products (such as Fairy or AOS) — too aggressive surfactants.
• 🧴 Shower gel with scrubbing particles (for example, Nivea Scrub).
• 🧪 Alcohol antiseptics (concentration of alcohol) >60%).
• 🧂 Homemade soap solutions (for example, from household soap).

Where to buy original cartridges for Xiaomi dispenser?

Original cartridges for dispensers Xiaomi can be purchased in several ways:

1. Official shops: 🌍 Mi Store Global – international site Xiaomi (delivery to Russia is possible, but long). 🇷🇺 Xiaomi Russia – official Russian website (limited assortment).
2. Marketplaces: 🛒 AliExpress – look for the cartridge article (for example, MJSXJ01YM). Price: ~300–500 ₽ piecewise. 🛒 Wildberries or Ozon – sometimes available, but often fake.

Specialty shops:

• 🏠 M-Video, Eldorado - sometimes there are in the departments of the smart home.
• 🌐 Geekbuying, Banggood – international sites with a guarantee.

How to distinguish the original from the fake?

• 🏷️ The package must have a hologram sticker with the logo of Xiaomi or Viomi.
• 🔢 The article of the cartridge should coincide with the model of the dispenser (see the table above).
• 🧴 The liquid in the original is always transparent or slightly cloudy, without precipitation.
• 📦 The cartridge should have a production date (format) at the bottom of the cartridge. YYYY-MM-DD).

⚠️ Attention: AliExpress often sells "compatible" cartridges at a price 2-3 times lower than the original, which can not only work worse, but also damage the dispenser.

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If the original cartridges are not on sale, you can buy empty branded containers (for example, article). MJSXJ01YM-EMPTY) And you can put the right liquid in them yourself, and the key is to remember the valve!

How to properly fill up the soap dispenser Xiaomi?

If you use the original cartridge, it will take less than a minute to refuel the dispenser, and if you decide to pour an alternative liquid into an empty container, follow this instruction:

Make sure the dispenser is off (turn off the power)

Remove the tank cover (click on the latch or turn counterclockwise)

Remove the old cartridge (if any) or prepare an empty container

Pour the liquid to the mark. MAX (don't overflow!)

Install the cartridge back and snap the lid.

Connect the power and check the sensor.

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A few important nuances:

• 🔌 Do not turn on the dispenser without a cartridge - this can cause the pump to break down.
• 💧 Do not mix different liquids – this can cause a chemical reaction and precipitation.
• 🧼 Wash the tank when you change the type of liquid (for example, if you switch from soap to antiseptic).
• 🔄 Do not use the cartridge for more than 3 months after opening - the liquid may deteriorate.

If the dispenser stopped working after refueling, try:

1. Reboot the device (turn off power for 10 seconds).
2. Check if the nozzle is clogged (clean with a thin needle).
3. Update the firmware through the Mi Home app.

How to wash the dispenser when changing fluid?

1. Remove the cartridge and drain the remaining liquid.
2. Pour warm water into the tank (no more than 40).°C) and activate the dispenser to allow water to pass through the system.
3. Repeat 2-3 times, then dry the dispenser for 1-2 hours.

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Use only distilled or boiled water for washing - tap water can leave lime plaque on the pump.

Frequent problems with Xiaomi dispensers and their solutions

Even with the original cartridges, Xiaomi dispensers sometimes fail, and consider typical malfunctions and ways to fix them:

If the dispenser stopped responding to touch, but the power is available, try resetting the settings:

1. Disconnect the dispenser from the network.
2. Press the touch button for 10 seconds.
3. Connect the power without releasing the button, another 5 seconds.
4. Release the button - the dispenser should emit an audible signal.

If the reset didn’t work, the infrared sensor may have failed, in which case, contact Xiaomi’s service center (addresses can be found on the Mi Service website).

Alternatives to Original Soap: What Can Be Safely Poured?

If the original cartridges are over, and there is no time to wait for delivery, you can use the following proven analogues:

• 🧴 Hypoallergenic hand gels: La Roche-Posay Toleriane Dermo-Cleanser - pH 5.5, no alcohol. Eucerin pH5 Wash Gel is suitable for sensitive skin. Bioderma Atoderm - with moisturizer complex.
• 🧼 Baby Liquid Soap: Johnson's Baby (no fragrances) - low viscosity, neutral pH. Sanosan - with natural oils, does not dry the skin. Mustela Bebe - hypoallergenic, without parabens.
• 🦠 Antiseptics without alcohol: Septivitis D (octenidine-based) - suitable for disinfection. Miramistin - universal antiseptic (no dilution required).

How to check the compatibility of the liquid before refueling?

1. Apply 1-2 drops of liquid to the inside of the dispenser cover (where there is no electronics).
2. Wait 10-15 minutes.
3. If the plastic has not become cloudy and deformed, the liquid can be used.

If you want to save money, you can dilute too thick gels with distilled water (a ratio of 1:1). But remember: diluted liquid can foam worse and clean your hands less efficiently.

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To extend the service life of the dispenser, add 1-2 drops of silicone lubricant for pumps to the liquid (for example, WD-40 This will reduce friction in the mechanism and prevent blockages.

FAQ: Frequent questions about Xiaomi soap dispensers