Recording calls to Xiaomi Redmi 10: how to turn on and configure correctly

Xiaomi Redmi 10 owners often face the need to record important phone conversations โ€” whether itโ€™s business negotiations, interviews or just saving valuable information. However, standard MIUI settings are not always obvious, and in some regions the recording feature is hidden altogether due to legal restrictions. This article will help you understand how to activate call recording on your device, what nuances to consider when using, and what to do if the built-in feature is not available.

We'll look at official methods through the Phone app, alternative solutions using third-party software, and the technical limitations associated with the MIUI version and regional settings. We'll focus on privacy issues โ€” when recording conversations is legal, and when they can lead to problems. If you've tried to turn on a record but nothing has worked, at the end of this article you'll find a section that addresses typical bugs.

Why Redmi 10 may not have a call record feature

Before you get to the settings, itโ€™s important to understand why your Redmi 10 doesnโ€™t have a write option at all, and there are several reasons, and they depend on the firmware version, the region of the deviceโ€™s sale, and even the carrier.

First, in some countries (e.g. the EU or the United States), recording calls without the consent of the interlocutor is prohibited by law, so Xiaomi can block this feature at the firmware level for certain regions. MIUI The phone's interface changes, and the record button can "move" or disappear altogether. Finally, mobile operators sometimes limit the ability to record through their own devices. SIM-map.

  • ๐ŸŒ Regional restrictions: Firmware for the EU, the US and some Asian countries has been disabled by default.
  • ๐Ÿ“ฑ Version. MIUI: In older versions (below). MIUI 12) the function may work differently or may not.
  • ๐Ÿ“ถ Telecom operator: Some operators (e.g. T-Mobile or T-Mobile) AT&T) block the network-level recording.
  • ๐Ÿ”„ System updates: After May 2023 updates, the recording interface has changed - the button has become less noticeable.

If your Redmi 10 is purchased in Russia, Kazakhstan or Ukraine, it is likely that there is a recording feature, but it needs to be activated manually, and devices from Europe or China may need to change the firmware region or use workarounds.

๐Ÿ“Š Redmi 10 is purchased in which region?
Russia/CIS
Europe
China
India
Other

Official method: Enabling recording through the Phone application

The easiest and safest method is to use the built-in feature in the standard Phone app, but its location depends on the version of MIUI. Below is the guide for current firmware (MIUI 13/14).

Open the Phone app, go to the Recent tab (call history). Here you need to find the recording settings. MIUI The way is this: tap on โ‹ฎ (three-point) โ†’ Settings โ†’ Call recording. If this item is not available, try an alternative route: when you call, click on the phone. โ‹ฏ โ†’ Write down (if the button is active).

Open the phone application|Go to recent calls|Push. โ‹ฎ โ†’ Settings|Find the item "Recording calls"|Check the permissions for the microphone-->

MIUI versionThe path to recording settingsNotes
MIUI 12 and belowSettings โ†’ Additional โ†’ Recording of callsThe function can be hidden if the device is from the EU
MIUI 13/14 (Global)Phone. โ†’ โ‹ฎ โ†’ Settings โ†’ Recording callsConfirmation required at first inclusion
MIUI 14 (China)Phone โ†’ Profile โ†’ Recording settingsSupports automatic recording for all contacts
MIUI 14 (India)Phone. โ†’ โ‹ฎ โ†’ Recording of conversationsIt only works for incoming calls.

If Call Record is found, activate it and select one of the modes:

  • ๐Ÿ”„ Record all calls โ€“ automatically records all conversations (can quickly fill up memory).
  • ๐Ÿ“ž Incoming/outgoing only โ€“ selective recording.
  • ๐Ÿ‘ค For certain contacts, set up a white list".
  • ๐Ÿšซ Disabled โ€“ manual recording during the call.

Important: On Redmi 10 with MIUI 14, the record is disabled by default to comply with GDPR. To activate it, you need to confirm the data processing agreement in the settings of the Phone application.

Alternative recording methods if the standard function is not working

If the built-in recording is not available, there are a few workarounds: the first is to use third-party apps from Google Play, such as Cube Call Recorder or Call Recorder by Lovekesh. These work on most Xiaomi devices, but require additional permissions.

The second is to change the firmware region, which is a risky way, but it can bring back the hidden function.

  1. Go to Settings โ†’ About Phone โ†’ MIUI version (stamp 7 times to turn on the developer mode).
  2. Return to Settings โ†’ Additional โ†’ Region and choose India or Russia.
  3. Reboot the device and check for a record in the Phone application.

The third option is to use Google Drive to record, and some users set up automatic recording via cloud storage services, but this requires root rights and technical skills.

List of verified applications for recording
Cube Call Recorder ACR - supports VoIP recording (WhatsApp, Viber), but requires a plug-in for MIUI. Call Recorder by Lovekesh is a simple interface, saves files in MP3, but can conflict with energy saving. Boldbeast Call Recorder - works on all versions of Android, but the paid version removes watermarks. Truecaller - has a built-in record, but only for premium users.

โš ๏ธ Note: Google Play recording apps may conflict with optimization MIUI. After installation, add them to the AutoRun list and Without battery restrictions in the App settings โ†’ Permissions, otherwise the recording will be interrupted.

Where records are stored and how to keep them

By default, call records on Redmi 10 are stored in the deviceโ€™s internal memory along the way:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Or in a folder:

/storage/emulated/0/Recordings/

The files are.amr or.mp3 (depending on the version MIUI) and named by template: Recording_YYYYMMDD_HHMMSS_Number.amr. To transfer them to a computer or cloud:

  1. Connect your phone to your PC via USB (File Transfer Mode).
  2. Find the folder with records through Windows Explorer or macOS.
  3. Copy files to a safe location (Google Drive or Yandex Disk is recommended).

If there are no records in the specified folders, check:

  • ๐Ÿ“ Settings of the application Phone โ†’ Rescue folder (can be changed manually).
  • ๐Ÿ” Use the built-in conductor (MIUI File Manager) with a keyword search call_rec.
  • ๐Ÿ—‘๏ธ Recycle Bin folder โ€“ sometimes records get there after updates.

๐Ÿ’ก

To prevent records from being lost when resetting your phone, set up automatic folder synchronization call_rec cloud-based via Google Photos app (enable backup for audio folders).

In Russia, recording of telephone conversations is regulated by article 138 Criminal Code of the Russian Federation (violation of the secrecy of correspondence) and FZ-152 (The main rule is that you can only record a conversation with the consent of the interlocutor, unless you are a participant:

  • ๐Ÿ“ž Personal Purposes: Recording for yourself (e.g., recording agreements) does not violate the law unless you distribute it.
  • โš–๏ธ Court proceedings: Record can be used as evidence if it is obtained lawfully.
  • ๐Ÿ’ผ Office necessity: If you are recording a business conversation on behalf of an employer (with notice to the other party).
  • โŒ Prohibited: Distribution of recording without consent, blackmail, fraudulent use.

In Europe, the GDPR is even stricter on recording conversations, and recording without consent can be fined up to 20 million euros, or 4% of a company's annual turnover, so the recording function is often disabled in EU firmware.

โš ๏ธ Note: If you are recording a conversation for judicial purposes, make sure that the voice of the interlocutor and the context of the conversation are clearly heard on the recording, otherwise the court may not accept it as evidence.

Frequent problems and their solutions

Even if you set up the recording correctly, you can get into a crash, and here are the typical errors and ways to fix them:

Problem.Possible causeDecision
Recording ends in 1-2 minutes.Battery optimization kills the processAdd the Phone app to power saving exclusions (Settings โ†’ Battery โ†’ Optimization)
No sound on the record (silence)Microphone blocked or damagedCheck the permissions for the microphone in Settings โ†’ Applications โ†’ Phone โ†’ Permissions
The recording button is inactive during the callThe operator blocks the functionTry calling via Wi-Fi Calling or use third-party software
Records are not retained.There's not enough disk space.Clear the memory or change the save folder to SD-map
Interviewer hears notice of recordingIncluded notification (requirement of law)It is not possible to turn off the system โ€“ it is a legal requirement in some regions.

If after all the manipulations the recording does not work, try resetting the settings of the Phone application:

  1. Go to Settings โ†’ Applications โ†’ Application Management.
  2. Find the phone, open the Warehouse.
  3. Click Reset settings (do not delete data!).
  4. Reset the device.

๐Ÿ’ก

If the problem persists after the reset, it is likely to be firmware-related, in which case only flashing to another version of MIUI (e.g. from European to global) or using root solutions will help.

Can I record calls through a Bluetooth headset?
Yes, but the recording quality will be lower because the sound is transmitted wirelessly. In the Phone settings, enable Bluetooth Recording (if available). For best results, use an A2DP headset.
How do you increase recording time? The default limit is 30 minutes.
The limitation is MIUI optimization. To get around it: Install a third-party application (like Cube ACR). Select No time limit in its settings. Turn off power saving for this application. On some firmware, manually changing the build.prop file (requires root) helps, but it's risky.
Why do records take up so much space?
The.amr format is more compact.mp3, But if you have a lot of records, they fill up the memory quickly: ๐Ÿ—ƒ๏ธ Set up automatic deletion of records older than 30 days in the Phone app settings. โ˜๏ธ Enable cloud sync and delete local copies. ๐Ÿ”ง Convert files to.mp3 with a smaller bitrate (for example, through Audacity).
Can I record calls on WhatsApp or Viber?
Xiaomiโ€™s standard feature works only for regular calls. VoIP (WhatsApp, Viber, Telegram) requires specialized applications: Cube ACR supports VoIP recording, but requires a plug-in for MIUI. Call Recorder for WhatsApp is a separate solution for messengers. Note that writing in messengers may violate their rules of use (for example, WhatsApp prohibits this in its terms).
How to recover accidentally deleted records?
If the records are deleted from the folder call_rec, Try: Check the basket in the Explorer MIUI (stored 7 Use file recovery software (DiskDigger, Recuva) โ€” connect your phone to your PC. If you sync with Google Drive, check the cloud. The chances of recovery are higher if you don't write new files after you delete them (they overwrite deleted data).