Xiaomi Redmi Note 5 remains a popular smartphone even years after its release due to the reliability, performance and support of modern networks. However, many users have questions when you first set up the device, especially when it comes to installing it. SIM-Unlike the new models with universal slots, there are features: a combined tray, support for two SIM cards or microSD, and the risk of damage to contacts with a careless insertion.
This article will help you understand how to insert SIM into Redmi Note 5 (including Pro and Global versions), avoid common errors and quickly activate the mobile network. We will cover all the steps from map preparation to signal verification, as well as tips on tariff selection and Internet configuration. If you just bought a used device or have not used a smartphone in a long time, here you will find the answers to all the questions.
Preparation: what kind SIM-The card supports the Redmi Note 5
Before you open the SIM tray, make sure you have the right format. Xiaomi Redmi Note 5 only works with nano-SIM (size 12.3 Γ 8.8 mm). If you have an old card (mini-SIM or micro-SIM), it will have to be cropped or replaced in the cabin of the operator.
- π± Two SIM cards: the model supports Dual SIM (2 nano-SIM tray, but the second sim will not work in mode 4G, If the first one is already in use LTE. This is a hardware limitation, it cannot be circumvented.
- πΎ Slot for microSD: in the version of Redmi Note 5 Pro tray combined - or 2 SIM, 1 SIM + Memory card up to 256 GB. In the standard model Redmi Note 5 slots are separate.
- β οΈ Incompatible formats: if you insert micro-SIM without an adapter, the smartphone will not recognize it, and contacts can bend.
To avoid problems, check your size. SIM-If in doubt, you should order a new one in the operator's personal account (usually free) or trim the old one with a special stapler for SIM cards (sold in the communication salons).
| SIM format | Size (mm) | Is it good for the Redmi Note 5? | What do you do? |
|---|---|---|---|
| nano-SIM | 12.3 Γ 8.8 | β Yes. | Insert unchanged |
| micro-SIM | 15 Γ 12 | β No. | Cut or replace |
| mini-SIM | 25 Γ 15 | β No. | Replacement in the operator's cabin |
| eSIM | Virtual | β No. | Redmi Note 5 doesnβt support the system |
β οΈ Note: if you cut the micro-SIM to nano-SIM yourself, use only a template or a special tool. It is easy to damage the chip with scissors, in which case the card will become unreadable and you will have to change it.
Where is the slot for SIM-Maps in Redmi Note 5
In the Xiaomi Redmi Note 5, the SIM card tray is located on the left end of the case (when viewed from the front of the screen), easily recognizable by the small hole for the extractor clip.
To open the tray, you will need:
- π A paperclip from the kit (or any thin metal needle).
- π¦ Good lighting β the tray is small, easy to drop.
- π§² Magnetic surface (in case you drop cogs or springs).
If there is no paper clip, you can use an unbended paper clip or even a toothpick (but carefully so as not to break it inside the hole).Do not try to open the tray with your nail or plastic objects, this will lead to scratches on the body or break the mechanism.
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If the tray is jammed and doesn't come out, don't use force. Try to heat the body with a hairdryer (no more than 40Β°C) or drop a drop of alcohol into the hole first, which will help if the mechanism is clogged with dust.
Step-by-step instruction: how to insert SIM-map
Now, let's get to the process. Follow the instructions strictly in steps so that you don't damage your smartphone.
- Turn off the phone. It's a must! SIM-cards when the device is turned on can lead to a modem failure.
- Find a hole to remove the tray (left on the case) and insert a clip into it to the end.
- Pull the tray carefully over you. Don't pull, it moves smoothly. If it resists, check if the contacts are caught.
- Put it down. SIM-Note the notch, which should match the shape of the slot. For the Redmi Note 5 Pro: πΆ Slot 1: Basic SIM (supportive 4G). πΆ Slot 2: second SIM or microSD (only) 3G!).
Put the tray back in.
Turn on the phone.
After switching on the smartphone does not see SIM-map, check it out:
- π Is it right in the tray (chip down!).
- πΆ Is the mobile Internet connected in the settings (Settings) β SIM-maps and mobile networks).
- π§ Is there any physical damage to the contacts of the tray (dust, dirt, rust).
βοΈ Check before turning on the phone
β οΈ Note: If you use two of these SIM-maps, make sure they are from different carriers with good coverage in your area.Redmi Note 5 does not support carrier aggregation (CA), Internet speed can drop with a weak signal.
Frequent Mistakes and How to Avoid Them
Even experienced users sometimes make mistakes when installing SIM-Here are the most common problems and their solutions:
| Problem. | Reason. | Decision |
|---|---|---|
| The phone can't see. SIM-map | Map inserted by the wrong side | Turn the chip down, check the notch |
| No network after insertion | SIM not activated by the operator | Call for support or check balance |
| The tray is not fixed. | Dust or deformation of the machinery | Clean with alcohol, carefully bend contacts |
| 4G does not work on the second SIM | Hardware limitation of the model | Use 4G on the first SIM only |
Another common mistake is trying to insert a microSD and two SIMs simultaneously into the Redmi Note 5 Pro. Remember, this version has a combined tray, so you have to choose one. If you want both SIMs and a memory card, consider a USB-OTG adapter for a flash drive.
If after all the manipulations the smartphone still does not catch the network, check:
- π‘ Settings APN (Access points. You can download them automatically to Settings. β Mobile network β Access points (APN).
- π Software update: Outdated firmware can cause modem problems.
- π οΈ Network reset (Settings) β System system β Reset β Resetting network settings).
What to do if the slot is damaged?
How to set up mobile Internet after inserting SIM
Successfully inserted SIM-map, but the Internet is not working? Most of the time, the problem is solved by setting up access points (APN). Here's how to do it:
- Go to Settings. β SIM-maps and mobile networks β [choose SIM] β Access points (APN).
- Click on the three dots in the top right corner and select Reset to default values.
- If the automatic settings are not loaded, add APN manually (options can be found on your carrierβs website).
- Save the settings and restart the phone.
Example of manual APN settings for popular carriers:
| Operator. | APN name | APN | Type of authentication |
|---|---|---|---|
| MTS | mts | internet.mts.ru | PAP |
| Beeline | beeline internet | internet.beeline.ru | PAP |
| MegaFon | Megafon | internet | PAP |
| Tele2. | Tele2 Internet | internet.tele2.ru | PAP |
If the Internet is still not working after setting up the APN:
- π΅ Check if the mobile internet is on in the notification curtain.
- πΆ Make sure there is coverage in your area. 4G (Check on the operator's website).
- π§ Try switching the network mode to just LTE customized SIM-map.
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If the Internet is not working after all the manipulations, the problem may be in blocking IMEI (for example, after firmware) or a hardware malfunction of the modem.
More tips on using SIM in Redmi Note 5
To avoid problems in the future, follow these guidelines:
- π Clean the dust slot regularly (every 3-6 months) and use a dry brush or compressed air balloon.
- π± Don't change. SIM-cards too often - it wears out the tray mechanism.
- π For travel abroad, it is better to use eSIM (but Redmi Note 5 does not support it), so check the roaming conditions with the operator in advance.
- π Watch the signal level. If your smartphone is constantly losing network, try turning off VoLTE in the settings. SIM-map.
If you travel frequently, consider buying locally. SIM-Redmi Note 5 supports most European and Asian bands 4G, But before you go, check the compatibility on the FrequencyCheck website.
Also remember that when using two SIM-map:
- π Default calls come from the SIM that is set as the main (can be changed in the settings).
- πΆ 4G It will only work on one of them. SIM (second-hand 3G/2G).
- π When restarting, the phone may βforgetβ the network settings β they will have to be restored manually.