When your Xiaomi Redmi Note 8 Pro shows a Wi-Fi icon but adds an exclamation point or a message that says "unconnected" to it, it can get anyone mad: You've kind of connected to your home network, entered a password, but there's no data transfer, which means that the physical connection between the phone and the router is established, but the logical configuration necessary to access the world wide web is broken.
The reasons for this behavior can be many: from a banal failure in the router to conflicting DNS settings on the device itself. owners of the Redmi Note 8 Pro often face this problem after updating the MIUI firmware or changing the ISP. It is important not to panic and consistently check the settings, since in 90% of cases the problem is solved by software methods without going to the service center.
In this guide, we will discuss all possible causes of an error and provide step-by-step instructions for their elimination. You will learn how to properly reset network settings, change static IP-address and even how to hide MAC-The main reason for the error on the Redmi Note 8 Pro is a static conflict. IP-ranged DHCP Let's start diagnosing your device.
Primary diagnostics and router inspection
Before you go into the deepest settings of your smartphone, you need to make sure that the problem is in the phone, not the provider or router. Often it happens that the router “hangs” and stops giving out addresses to new devices, although the old ones continue to work. Try to turn off Wi-Fi on the Redmi Note 8 Pro and connect to the same network another gadget, such as a tablet or laptop.
If the Internet doesn't work on any device, the problem is not the phone, and in this case, the way to do this is to completely reboot the router. Pull the power cord out of the socket, wait 10-15 seconds and turn it back on. Wait for the router to load fully (usually 1-2 minutes) and check the connection again.
You should also look at the indicators on the router case, and if the WAN or Internet light is on, but there is no access, the provider may be working on the technical work, but if other devices in the house work normally, and Xiaomi writes "no access", then we go to the settings of the smartphone itself.
- 📡 Restart the router by turning off power for 15 seconds.
- 📱 Turn off Wi-Fi on your phone and turn it on again.
- 🔌 Check the Internet on other devices on the same network.
- 📞 Call your provider if the internet is not working anywhere.
Forget the network and reconnect
One of the easiest, but most effective methods is to remove the network profile from the phone's memory. When you reconnect, the Redmi Note 8 Pro will re-query all the settings and get a fresh one. IP-address DHCP-This helps to eliminate caching errors of old settings.
To do this, go to the Settings menu, select Wi-Fi. Find your network in the list, click on the arrow to the right of the name or pinch it with your finger. From the menu that opens, select the option to Delete the Network or Forget the Network. After that, the phone will break the connection and delete the saved password.
Now find the network in the list of available and reconnect by entering the password. Note that this may reset the proxy settings if they were manually set for that particular access point. If after reconnecting the error “connected without access” remains, move to more complex manipulations.
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When you re-enter your password, carefully check the letter register and keyboard layout. An error in one character can cause a cyclic connection without issuing a message. IP-address.
Static adjustment IP-address
The problem is often that the router cannot provide dynamic IP-Address to your smartphone due to address conflict or pool overflow DHCP. In this case, the manual registration helps. IP-You need to know the address of the gateway (router), which is usually indicated on the sticker on the bottom of the device (for example, 192.168.0.1 or 192.168.1.1).
Go to your Wi-Fi settings, click on your network name or arrow next to it. IP and switch the value to DHCP Static, opens up manual field «IP-Address" you need to enter an address similar to the address of the router, but with a different last number, for example, 192.168.0.128.
The field of the gateway must match the IP-The network prefix field usually leaves a value of 24. DNS-Google's public addresses are 8.8.8.8 and 8.8.4.4, which often solves access problems even if the Wi-Fi signal is available.
Example of settings for router 192.168.1.1:
IP- Address: 192.168.1.155
Gateway: 192.168.1.1
Length of prefix: 24
DNS 1: 8.8.8.8
DNS 2: 8.8.4.4☑️ Checklist of static settings IP
Resetting network settings on Xiaomi
If manual adjustment didn't help, there may have been a build-up of network protocol errors on the Xiaomi Redmi Note 8 Pro, which has a feature to reset Wi-Fi, mobile network and Bluetooth settings, and it will bring network modules back to factory status, but it won't affect your personal files, photos or apps.
To reset, open Settings, scroll down to Connect and Sharing (or simply "Advanced" in older versions of MIUI).Look for Reset Wi-Fi, mobile networks and Bluetooth. The system will alert you that all saved Wi-Fi passwords will be deleted.
⚠️ Note: After performing a network reset, you will have to re-enter passwords from all Wi-Fi networks you have previously connected to.
Once you press the Reset button, the phone can reboot. That's normal behavior. Once you turn on, check the Internet. If the problem was a software bug in the communication protocols, it should disappear. In rare cases, you also need to turn off flight mode if it's stuck software.
Change of change MAC-addresses and privacy
In modern versions of Android and shells MIUI By default, the function of using randomized MAC-Some old routers or routers with hard filtering over MAC-addresses can block such devices, giving an error of connection without Internet access.
To check if that's the case, go to your Wi-Fi network settings on your phone. Find Privacy or Address Type. MAC. By default, there may be a “random” MAC-Try to switch this setting to the address. MAC-device address (use MAC-address).
After the change of type MAC-If the router has previously blocked a random address or could not process the request correctly, the Internet should be available. This setting is especially relevant for public networks and corporate Wi-Fi, but it also affects home routers with security settings.
| Parameter | Random MAC | MAC device |
|---|---|---|
| Security | Tall. | Standard. |
| Compatibility | Low (old routers) | Tall. |
| Identification | Difficult for admin | Easy filtration |
| Recommendation | For cafés and shopping centres | For the house. |
Why do you need a randomized MAC?
Date, time and secure connection
A seemingly obvious parameter, but an incorrectly set date and time is a common reason for not having internet access, especially if there is a Wi-Fi icon and pages are not loaded. Security protocols (HTTPS/SSL) check site certificates, and if the time on the Redmi Note 8 Pro is very different from the real one, the connection is blocked.
Check the date and time settings in the Settings -> Additional -> Date and Time menu. Make sure Use Network Time is enabled. If it's already on but the time is incorrect, turn it off, set the correct date manually, and then turn on auto-synchronization again.
It’s also worth checking whether Traffic Savings or Unlimited Applications are enabled, which can block background data transmission for system services, sometimes by switching the time zone to and from the neighboring one to force synchronization.
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Incorrect date and time 99% block access to secure sites (Google, Yandex, banks), creating the illusion of no Internet with running Wi-Fi.