When a Xiaomi smartphone successfully connects to a wireless network, displays a Wi-Fi icon, but the Internet does not work, is one of the most common problems: the screen can show the status of “Connected without Internet access” or simply “No Network Connection”, which makes it impossible to use instant messengers, browsers and applications, often users face this after updating the MIUI firmware or resetting the router settings.
The reasons for this behavior can be hidden in both the software failure of the phone itself and incorrect parameters of the router. It is important to understand that if the Wi-Fi icon is on, but the data is not transmitted, then there is a physical connection between the devices, but there is no traffic routing. In this article, we will discuss in detail the diagnostic algorithms that will help restore the network.
Don't panic and take the device to the service center, and in most cases, the problem is solved in a few minutes by changing the settings. IP-Addressing or rebooting communication modules: We will look at both basic steps and more complex technical solutions for advanced users.
Diagnostics of the problem: router or phone?
The first step should always be to identify the source of the problem. If your Xiaomi smartphone says "Connected, no Internet access", you need to check whether the Internet works on other devices connected to the same access point. If the problem is observed on all gadgets, then the cause lies in the provider or the settings of the router.
In the case when the laptops and tablets network is functioning normally, and the phone Redmi or POCO It can't load a page, it's about the settings of the mobile device itself, and often the conflict is caused by caching old ones. DNS-System time must be synchronized with the server, otherwise the site security certificates will not pass the verification.
Also worth paying attention to is the signal frequency. Modern routers work in the 2.4 GHz and 5 GHz bands. If the phone is old, it may not work properly with the 5 GHz channel at a weak signal, creating the illusion of connection. Try switching to the 2.4 GHz network to check the stability of the connection.
- 📡 Check if you have internet on other devices on the same Wi-Fi network.
- 🔄 Restart the router, disconnect it from power for 30 seconds.
- ⏱ Make sure the date and time on the phone is set automatically.
- 📶 Try connecting to a network at a different frequency (2.4 GHz instead of 5 GHz).
⚠️ Attention: If the indicator WAN The router is burning red or flashing, the problem is on the provider's side. No phone settings will help until the signal is restored in the cable.
Basic Actions: Reboot and Forgotten Networks
The simplest and often ignored method is a full cycle of network module reboots.The Android operating system can accumulate errors in the network stack, especially after long hours of operation without turning off. Simply turning on and off the Wi-Fi slider in the notification curtain does not always clear the driver cache.
You have to "forget" the network, and this action removes the stored connection profile, including passwords and static IP settings, if they were previously set for that point, and then the phone requests the configuration again, which often eliminates the address conflict.
In some cases, resetting your network settings to factory settings helps. This action won’t affect your personal files, photos or contacts, but will delete all stored Wi-Fi passwords, Bluetooth and mobile network settings. The path to this feature is usually in the Settings menu → Connection and Sharing → Reset Wi-Fi, mobile networks and Bluetooth.
If after these manipulations the situation has not changed, we proceed to a deeper setting of IP-addressing parameters, since static addresses are the most common cause of the lack of access.
A common reason why Xiaomi phone is connected to Wi-Fi but the internet doesn’t work is conflict. IP-The router can give you addresses through DHCP, If the phone has previously been static IP, If you're already in the other device, you're going to have a collision, and then you lose the data packets.
To solve the problem, you need to change the settings. IP static «DHCP» Or, conversely, you can manually prescribe the correct static address. DNS-servers. Providers often provide their own DNS, Replacing them with public servers from Google or Cloudflare often solves the problem of "no access».
Which DNS is better to use?
Google DNS: 8.8.8.8 and 8.8.4.4. Cloudflare DNS: 1.1.1.1 and 1.0.0.1. These servers provide faster response and bypass some of the provider’s locks.> To change the settings, go to Settings. → Wi-Fi, click on the arrow next to your network name and select Settings IP». You can manually enter the gateway address and DNS. Make sure the first three numbers are IP-The address is the same as your router’s (usually 192.168.0.x or 192.168.1.x). Parameter Value for DHCP (Auto) Example of static value Description IP-address automatically 192.168.1.125 Unique phone address in the Gateway network (Router) Automatically 192.168.1.1 Access Point Address Length of Prefix 24 24 Subnet mask (usually) 24) DNS 1 Automatically. 8.8.8.8 After making changes, be sure to click Save and try to open any site. If pages load, then the problem was incorrect routing within the local network. Problems after updating MIUI and firmware Xiaomi device owners often face the fact that after updating the system MIUI or HyperOS, Wi-Fi stops working. This is due to the fact that the new version of the firmware may contain errors in the drivers of the wireless module or incorrectly apply old configuration files. In such cases, cleaning the cache of network services helps. This can be done through the Recovery menu or simply removing updates of system components, if this is possible. However, most often helps a full reset on the wireless module drivers, sometimes the network, the built-in, without the security connection, or the built-in network can be considered by the network. Check the Security app settings for background data limitations for system processes.Battery optimization can also aggressively shut down the Wi-Fi module to save power, thinking the connection isn't being used. If the problem is after the update, try to roll back to the previous version or wait for the next patch. In some cases, resetting all phone settings to factory helps, but this is an extreme measure that requires data backup: MAC-Filtering and channels Not always the fault lies with the phone.Routers, especially older models or ISP devices, may have restrictions that block new Xiaomi smartphones.One common reason is the enabled MAC-If your phone has changed, filter. MAC-address (randomization function) MAC In Android 10 and above, the router can not let it into the network. In the Wi-Fi settings on the phone, you can disable the use of random MAC-Network-specific addresses. Go to network properties, find "Type of the network" MAC-Addresses or "Privacy" and select «MAC-This will make the address permanent and known to the router, and it's also worth checking the channel range, and if you have a lot of neighborhood networks in your home, they can clog the air. Switching the router menu to a free channel (e.g., 1, 6, or 11 for 2.4GHz) can significantly improve stability and eliminate packet loss that the system perceives as lack of internet. ⚠️ Attention: Changing the settings of the router requires access to its admin panel. If you are not sure about your actions, it is better to contact the technical support of the provider, so as not to be left without communication at all. If none of the above methods worked, it remains to perform a complete network reset. This action will return all connection parameters to the “out of the box” state. The procedure is performed through the Settings menu → Connection and Sharing → Reset Wi-Fi, mobile networks and Bluetooth. Confirm the action and wait for the interface to restart. In rare cases where a software failure affects the deep layers of the system, it may require a complete reset of the phone (HardFi Reset) with the removal of all data. In situations where even after a complete reset, the phone does not see the Internet over Wi-Fi, and other devices can be malfunctioning, it can be a malfunctioning of the device, or a malfunctioning of the Wi-Fi module. You'll need a diagnostic at a service center, where experts will check the antenna module and the soldering of the chip. Often repairs involve replacing the antenna plume or soldering the communications module. Frequently asked questions (FAQ) Why is Wi-Fi slow when the icon is full? A full signal scale means only good communication with the router, not Internet speed. The problems may be on the provider's side, congestion of the channel by neighbors, or speed limitation by the router itself. Try changing the channel or checking the speed through Speedtest. What to do if the phone says "Get a message" IP-"and hanging?" That's a sign that DHCP-The router server is not responding or is crowded. Try restarting the router. If it doesn't work, write a static one. IP-address manually in the Wi-Fi network settings on the phone, avoiding the gateway address.Can antivirus block Wi-Fi on Xiaomi? Yes, embedded antivirus or third-party applications can block the connection if they think the network is public. Check the security settings and access rights for system processes. Does flight mode help with Wi-Fi problems? 10-15 It forces all the radios on the phone to restart, which often helps if the Wi-Fi driver is stuck in the background, but doesn't solve the problem of incorrect settings. IP. Does date and time affect your Internet connection? Yes, if the date is downed, SSL-Site certificates will be considered invalid, and browsers will block page loading, creating the appearance of no Internet.