Xiaomi TV is not connected to the Internet: all the reasons and solutions [2026]

Why Xiaomi TV doesn’t see the network: the main reasons

Internet connection problems on Xiaomi Mi TVs TV, Redmi Smart TV Xiaomi TV A Pros are more common than you think. Even newer models with Wi-Fi 6 and a gigabit Ethernet port can suddenly lose connectivity to the network — and the reasons are varied, from banal password errors to hardware malfunctions of the network module.

In this article, we’ll look at all the possible scenarios why your Xiaomi TV isn’t connected to the internet, whether it’s a Wi-Fi, Ethernet cable, router settings, or firmware problem, and most importantly, give step-by-step diagnostic and troubleshooting instructions that will work even for 2018-2026 models.

So let's start with the simplest one: check physical connections and basic settings, and if you've tried rebooting your TV and router before, skip the first section and go to your router settings or firmware issues.

Basic Diagnostics: What to Check First

Before digging deeper, make sure the problem isn't the basics.In 60% of cases, the internet problems on Xiaomi TVs are solved at this stage.

Here is the list of priority actions:

Check if Wi-Fi is on on your TV (Settings) → Network → Wi-Fi)

Make sure the router distributes the internet (indicator) WAN blazing)

Restart the TV and router (remove the plugs from the sockets for 30 seconds)

Try connecting to the network from another device (smartphone, laptop)

Check if the "In the plane" mode is activated (Settings) → System system → Flight mode)

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If the TV is connected via cable (Ethernet), check the connector for damage. Sometimes the contacts inside the port are bent or oxidized, which is especially true for Mi models. TV 4S mi TV 4A, wherein the connector is close to the body.

Also, pay attention to the network activity indication:

On the front panel of the TV should be lit / flashing orange or green LED (depending on the model).

If the indicator does not respond, the problem may be in the hardware (more about this in the section on the module malfunctions).

Wi-Fi

Ethernet (cable)

Both options don't work.

I don't know how the TV is connected.

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Router Settings: Why TV Can't See Wi-Fi

Often the problem is not with the TV, but with the router, especially if other devices are connected without problems, and Xiaomi is not the only one. TV It's stubbornly ignoring the network. Let's look at the key parameters of the router that can block the connection.

The first thing to check is the Wi-Fi mode. Xiaomi TVs (especially older models like the Mi). TV 3 or Mi TV 4) do not support modern Wi-Fi 6 standards (802.11ax) and may conflict with type settings:

• 🔄 Dual-band mode (2.4 + 5 GHz, with a common SSID. Separate networks into separate names (e.g, MyWiFi_2G and MyWiFi_5G).
• 🔒 Type of encryption WPA3. Switch to the switch. WPA2-PSK (AES) — This is the most compatible option.
• 📡 Hidden network (hidden network) SSID). Xiaomi TVs don’t work well with hidden networks – make it visible.
• 🔄 Automatic channel selection. Lock the channel manually (e.g. 6 or 11 for 2.4 GHz).

Also check if the router has enabled Customer Isolation (or) AP Isolation. It blocks device interactions on the local network, which can prevent the TV from receiving the device. IP-address.

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If your router supports a guest network, try connecting the TV to it. Sometimes the main network is overloaded with firewall rules, and the guest network is more stable.

If the TV doesn't connect after the changes, check the list of connected devices in the router control panel, MAC-TV address blocked or blacklisted".

3. Wi-Fi problems on Xiaomi TV: specific bugs

Xiaomi TVs on Android platform TV Or PatchWall sometimes gives out characteristic errors when connecting to Wi-Fi. Let's consider the most common and how to fix them.

If Xiaomi TV is connected to the network, but the Internet does not work, try manually prescribing it. DNS-server:

1. Go to Settings → Network → Wi-Fi.
2. Select your network and click Additional (or IP Settings).
3. Install. IP-Address: Static.
4. In the fields DNS 1 and DNS 2 enter 8.8.8.8 and 1.1.1.1.
5. Save the settings and restart the TV.

Critical feature for Xiaomi models on Android TV 9 and older: If Wi-Fi is missing after the firmware update, reset your network settings via Settings → System system → Reset → Reset network settings. This will delete all saved passwords, but often solves the problem with the module drivers.

4.Connection problems via cable (Ethernet)

If a Xiaomi TV doesn't see a wired connection, the reasons could be in both the cable and the network card settings.

• 🔌 Check the cable: try connecting it to another device (PC, laptop) If the Internet is not working, the cable is damaged.
• 🔄 Port on the router: connect the cable to another LAN-router-port.
• 🖥️ Port on TV: inspect the connector for contamination or damage. TV Q1 mi TV Q2 The port sometimes "sinks" from frequent connection.
• ⚡ Ethernet Power (PoE): If you use a PoE injector, turn it off – Xiaomi TVs do not support power over the network cable.

If everything is physically OK, but the TV says "Cable not connected" or "No network", check the network interface settings:

1. Go to Settings. → Network → Ethernet.
2. Select Settings IP and set to receive IP automatically (DHCP).
3. If it doesn’t work, try manually. IP-address from the range of your local network (for example, 192.168.1.100 with a mask of 255.255.255.0).

Some Xiaomi firmware has a bug: the TV does not determine the connection speed over the cable (for example, instead of 100 Mbps shows 10 Mbps), this is treated by resetting network settings or updating software.

5. Firmware and software failures: when software is to blame

Internet connection errors often occur after a firmware update or because of a conflict of system applications, such as firmware for Xiaomi. TV A2 43" and Redmi Smart TV A55 There was a bug that caused Wi-Fi to shut down 5-10 minutes after connecting.

How to diagnose a software problem:

• 🔄 Check the firmware version in Settings → On TV. → If it is older than 2023, update it.
• 📱 Reset the app cache: Settings → Annexes → System applications → Network → Clear the cache.
• 🔧 Turn off "Smart Features" in Settings → Smart features – sometimes they conflict with network services.
• 🛠️ Run network diagnostics through Settings → Network → Diagnosis (not available on all models).

If the Xiaomi TV after the update stopped connecting to Wi-Fi, try rolling back the firmware (if a backup is available) or perform a forced update through the Internet. USB:

1. Download the latest firmware for your model from the official Xiaomi Support website.
2. Unpack the archive and copy the update.zip file to the flash drive (FAT32).
3. Insert the flash drive into the TV and go to Settings → About TV → System Update → Update via USB.

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If after the update, the Xiaomi TV does not turn on or hovers on the logo - this is a sign of "brick" (breaking the firmware), in this case, you will need to flash through Fastboot or contact the service center.

On some models (e.g., Mi). TV 5 Pro) helps to reset MAC-The address of the network adapter:

1. Go to Settings. → Network → Wi-Fi → Additionally.
2. Find a point. MAC-Address and select Reset (if available).
3. Reboot the TV.

6. Hardware malfunctions: when you need the help of a specialist

If all software methods have been tried and the Xiaomi TV is still not connected to the internet, the problem may be in the hardware.

• 🔌 Ethernet port does not respond to cable connection (no indication, no “connection” sound").
• 📡 Wi-Fi module does not detect any network (empty list in Settings) → Network → Wi-Fi).
• ⚡ The TV shuts down or restarts when you try to connect to the network.
• 🔥 Smell of burning or darkening of the board near the network port / Wi-Fi antenna.

The most vulnerable components:

1. Wi-Fi/Bluetooth module (usually Broadcom) BCM43xx or Realtek RTL8xxx). In the Mi models TV 4A mi TV 4X It often falls off because of overheating.
2. Ethernet controller (e.g. Realtek) RTL8211F). Sensitive to voltage surges.
3. Antenna wires (in models with external antennas, for example, Mi) TV Q1 75) May oxidize or detach.

To diagnose hardware problems, you can use the engineering menu (not available on all models):

Press sequentially on the remote:


Menu → Up. → Up. → Down. → Down. → Left. → Right. → Left. → Right. → OK.




(For Android TV 9 and later)

In the engineering menu, check the statuses:

- Wi-Fi Status (should be) OK or Enabled).

- Ethernet Link (should be) 100Mbps or 1Gbps).

If the statuses are Failed or N/A — This confirms a hardware malfunction.

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Before you visit the service center, take a picture or write down the serial number of the TV (on the back sticker) and the firmware version, which will speed up the diagnosis.

7. Alternative ways of connecting to the Internet

If standard methods don’t work and your TV needs the internet (for example, streaming or updating), use one of these solutions:

• 📱 USB-modem (4G/5G): Some Xiaomi models (e.g. Mi) TV 5 and newer) support the connection through USB-You need to put the modem in USB-TV port. Go to Settings. → Network → Mobile network: Enable mobile data and configure APN your operator.

The bridge mode (Wi-Fi Repeater)

Powerline adapters

External Wi-Fi adapter

Mi TV 4S

Realtek RTL8188

RTL8192

To connect through USB-The modem may require manual indication APN. Here are the options for popular operators:

If the TV doesn't recognize USB-Modem, try connecting it through USB-externally powered hub – sometimes lacking port capacity.

8 How to Prevent Internet Problems in the Future

To minimize the risk of repeated failures, follow these guidelines:

• 🔄 Update your firmware regularly, but not through OTA, It's manual (downloading a file from the official website), which will reduce the risk of "breaking" the update.
• ⚡ Use network filters to protect against voltage spikes – they often disable the Ethernet port.
• 📡 Place your router closer to your TV (especially for Wi-Fi 4 models, such as Mi). TV 4A). The optimal distance is up to 5 meters without obstacles.
• 🔧 Turn off power saving for network adapters in router settings (Green Ethernet or Eco Mode option).
• 🛡️ Set up a backup. DNS in router (e.g. 1.1.1.1 and 8.8.8.8) to avoid problems with accessing Xiaomi servers.

If none of the methods worked, contact the service - perhaps the partition with the drivers of the Wi-Fi module is damaged.