A situation where your Xiaomi or Redmi suddenly stops seeing the home network or hangs indefinitely in the Getting Stage IP-The address is familiar to many users. It's not just a minor inconvenience, it's a critical failure that turns a smart smartphone into a regular phone, deprived of access to messengers and navigation. Most often, the problem lies in the software conflict of settings or a temporary failure of the communication module, rather than in a physical breakdown.
However, persistent connection breaks cannot be ignored, as this may indicate deeper router configuration problems or damage to Android system files. In this article, we will examine all possible causes, from banal password errors to complex static IP settings.
Before you bring your device to the service, you need to perform a number of diagnostic actions that in 90% of cases return a stable Internet. We will look at the algorithms for different versions of the MIUI and HyperOS shell, and also discuss the issues of frequency compatibility. Proper diagnosis will save you time and nerves.
Basic diagnostics and reboot of modules
The first step should always be a basic reboot, but not a normal shutdown, namely rebooting network modules. Sometimes the Wi-Fi driver in the Android operating system freezes in the background without responding to user commands. Simply turning on and off the slider in the notification curtain often does not help, since the system caches the error state.
A more effective method is In Airplane mode. Turn it on, wait 10-15 seconds for all radios to turn off completely, and turn it off. This forcibly triggers the re-registration of the SIM card and Wi-Fi adapter on the networks. If Xiaomi still writes "failed to connect," the problem could be deeper.
It's also worth checking if the Internet is working on other devices, and if a friend's laptop or tablet is quietly "seeing" the network, then the provider and router are working, and the focus shifts to the settings of the smartphone itself. In rare cases, a complete reboot of the router by disconnecting it from power for 30 seconds helps.
It is important to understand the difference between no network and no Internet. If the Wi-Fi icon is on, but the sites are not loaded, check the balance and status of the service provider.
Authentication errors and password problems
One of the most common reasons for denial of access is a simple error when entering the security key. MIUI system can save the old password if you recently changed the settings of the router, and try to use it automatically, in which case the smartphone will give an error "Authentication error" or "Incorrect password".
To eliminate this, you need to forget the network. Go to your Wi-Fi settings, click on your network name and select "Delete" or "Forget." Then re-enter your password, carefully monitoring the letter register and layout language. Often users confuse the number "0" and the letter "O".
⚠️ Note: If you use a complex password with special characters, try temporarily simplifying it in the router settings, leaving only numbers and Latin letters.
Modern Xiaomi smartphones prefer WPA2/WPA3, but if your router is set to outdated WEP or mixed mode, there may be conflicts. Try changing the type of security in the router's settings to WPA2-PSK (AES), which is the gold standard for compatibility.
Sometimes the problem is filtering. MAC-If you accidentally blacklist your phone address or don't add it to whitelist, the connection will be blocked immediately after you enter the password.
☑️ Password and access verification
Conflicts IP-addressing DNS
If your Redmi or Poco is hung on the phrase “Getting” IP-The address is a direct signal that DHCP-The router server cannot give the address to the device, which often happens when the address pool overflows or a software failure in the rental table. IP. The solution may be to switch to static. IP.
To do this, in the Wi-Fi menu, click the arrow next to the network name, select IP settings, and change the value from DHCP to static. You will need to manually prescribe an address. Usually it is 192.168.1.150 (if the router gateway is 192.168.1.1) or 192.168.0.150. The gateway and the length of the network prefix are usually automatically substituted.
Another critical reason is broken DNS. Providers default to giving their name servers that can run slow or block some resources. Changing DNS to public servers from Google or Cloudflare often works wonders.
In static settings IP Please indicate the following DNS-server:
- 🌐 DNS 1: 8.8.8.8 (Google)
- 🌐 DNS 2: 1.1.1.1 (Cloudflare)
- 🌐 DNS 3: 76.76.2.0 (DNS.Watch)
Once you save the settings, the phone will reconnect. If the problem was that you couldn't resolve the domains, the Internet will appear instantly. It's also worth checking if the Wi-Fi settings have enabled the "Use random" setting. MAC-In some corporate or old home networks, this is a conflict.
Why Randomization Issues MAC-address?
Frequency ranges 2.4 GHz and 5 GHz
Modern routers often operate in two bands: 2.4 GHz and 5 GHz. Xiaomi smartphones can work with both, but there are many nuances. The 5 GHz range provides high speed, but has a shorter range and worse penetration through walls.
If your phone stopped connecting to Wi-Fi after moving to another room, it might not be “finishing” to the router at high frequency. Try switching to a 2.4 GHz network. It is slower but more stable at a distance. Some Xiaomi models have a peculiarity: with a weak 5 GHz signal, they don’t switch to 2.4 GHz, but simply lose communication.
There's also the problem of smart switching, if the router is broadcasting the same network name (SSID) For both bands, the phone can be thrown between them, causing permanent breaks. Ideally, divide the networks in the router settings by naming them, for example, Home_WiFi and Home_WiFi_5G.
The table below shows the main differences that will help you choose the right network:
| Parameter | Range 2.4 GHz | 5 GHz range |
|---|---|---|
| Transmission speed | Up to 450 Mbps | Up to 1300+ Mbps |
| penetrating ability | Tall (over walls) | Low (extinguished by obstacles) |
| Ether load | High (many neighbors, microwaves) | Low (clear air) |
| Range of action | Up to 50 meters. | Up to 20 meters. |
If you live in an apartment building, the 2.4GHz air can be so jammed that Xiaomi can’t physically find a free channel to connect, in which case a 5GHz switch is the only escape, even if you have to get closer to the router.
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Check Wi-Fi. If your router is on a 1, 6, or 11 2.4 GHz channel and your neighbors have 10 devices on them, you'll get interference. Use applications like Wi-Fi Analyzer to find the free channel and manually prescribe it in your router settings.
Resetting network settings
When simple methods don’t help and Xiaomi continues to be capricious, you need to reset your network settings.This action won’t delete your photos, contacts or apps, but erased all saved Wi-Fi passwords, Bluetooth headset settings and mobile internet settings.
To do this, go to Settings → Connection and Sharing → Reset Wi-Fi, mobile networks and Bluetooth. Confirm and wait for the reboot. This will clear the network services cache and return the drivers to factory settings.
Once reset, the phone will be like a new connection, you'll have to re-enter your home Wi-Fi password, which often solves the problems of building up errors in your system configuration files after a lot of MIUI updates.
If that doesn't work, you should check the date and the time, and if you don't, you can block the connection to secure networks because the security certificates will be invalid, and you can set up automatic time synchronization over the network.
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Network resets are a golden bullet for 80% of Wi-Fi software problems, as they completely clear the configuration of network interfaces from errors and debris.
Firmware problems and hardware malfunctions
Sometimes the problem is the operating system itself, and if the problem occurred after the MIUI update, it may be that the new version contains errors in the Wi-Fi drivers, so you should look up the forums or wait for a patch from the manufacturer.
Also worth checking is power saving mode, which aggressively turns off Wi-Fi in the background. In the battery settings, find the Settings app or system services and prevent them from saving energy, which will prevent the communication module from turning off when the screen is dead.
⚠️ Warning: If the phone falls or falls into the water and the Wi-Fi is unstable or the antenna doesn’t turn on at all (grey icon), there is likely to be a hardware breakdown. In Xiaomi, the antenna module is often assembled with a charging or lower board plume. In rare cases, flashing the device through a computer with complete data cleaning helps, but this is an extreme measure: If even after completely flashing and resetting, the phone does not see the network and other devices work normally, a diagnosis is required at a service center. Hardware repairs may include replacing the Wi-Fi module or restoring antenna contacts. It is not recommended to climb inside the smartphone without skills, as you can damage the plumes. Hidden equipment test In the Xiaomi engineering menu, you can check the operation of the modules. Type the code # # # # #6484##. Select the Wi-Fi option or WLAN. You can run a signal reception test there. If the signal level is in the vicinity of the router (RSSI) below -60 dBm, possibly the antenna is damaged or has moved away. Frequently asked questions (FAQ) Why Xiaomi is connected to Wi-Fi but says “No Internet access”? DNS Try using Wi-Fi settings to click on the network, select "Change" and then select "No" in Proxy. DNS on 8.8.8.8, as described in the section on IP-The phone sees the neighbour's network, but it doesn't see mine, even though the router is on. SSID) It's also possible that the router is running on the channel. 12 or 13, Which some Android versions or regional firmware may ignore. Try setting your router to hard-line the channel with the 1 down 11. Does resetting to factory settings help if Wi-Fi doesn't work? Yes, a full reset removes all system errors. But before you do, make sure to back up the data, because all the information from the phone will be deleted. If after the reset the problem is left - it's the hardware. Can the case interfere with Wi-Fi on Xiaomi? Yes, if the case has a metal insert, magnetic fastener or too thick layer of metal at the back, it can shield the antenna, which is usually located in the upper or lower part of the case. Remove the case and check the signal level.