“Number Hidden” on Xiaomi Phone: What It Means and How to Fix It

If you see the inscription “Number hidden” on the screen of your Xiaomi smartphone during an incoming or outgoing call, this is not a system error, but a special caller hiding feature. ID. This label means that your interlocutor (or you) has hidden the ID of the caller, but why does it happen, how does it affect the connection and, most importantly, how does it get rid of this inscription? MIUI, Operator restrictions and possible risks.

For Redmi owners, POCO or flagship Xiaomi (for example, Xiaomi) 14 or Redmi Note 13 Pro+) The algorithm of the function is the same, but the ways of accessing the settings may differ. In this article, we will present current screenshots and commands for the latest versions. MIUI 14/15, And we also explain why sometimes the “hiding” works on its own without your involvement.

⚠️ Note: If the words "Number hidden" appear on all outgoing calls, check the operator's settings. Some tariffs (for example, "Unlimited" from MTS or "Everything easy" from Beeline) by default hide the caller. ID This can block responses from banks, delivery services and even relatives with AON (automatic number detector).

On the other hand, if you get a call from a hidden number, it doesn’t always mean fraud. In Russia, since 2023, operators are required to label suspicious numbers, but technical failures or corporate lines (such as call centers) can also show up as “Number is hidden.”

Why Xiaomi says “Number is hidden”: 5 main reasons

The message can appear on your screen (when you call in) and on the interlocutor (when you call out), and we will understand what each of these states means and what mechanisms are responsible for them.

1.You hid your number in your phone settings

V MIUI There's an anonymous call feature built in that adds the *31# prefix before dialing:

• 📱 Through the Settings menu → SIM-maps and mobile networks → Additionally. → Additional settings → Number definition (the path may differ depending on the version) MIUI).
• 🔢 Manually – if you enter *31# before the number (for example, *31#79123456789).
• 🤖 Through third-party applications (such as Truecaller or CallApp) that have access to calls.

2.The operator hides the default number

Some rates (especially corporate or “no-limit”) automatically hide the caller. ID. For example:

• 🏢 Tariffs for business (MTS "Business", Beeline "Office»).
• 🎁 Promotional rates with “bonus anonymity” (for example, “All for 300” from Tele2).
• 🔒 Tariffs with enhanced confidentiality (for example, “Private” from MegaFon).

3.The interviewer hid his number.

If you are called with the label “Number hidden”, this means that the caller:

• 🔄 Uses the *31# prefix before dialing.
• 📵 Set up a cover-up on your phone (similar to paragraph 1).
• 🏛 Works in an organization where all outgoing numbers are hidden (banks, call centers).
• 🕵️ It's using a virtual one. SIM services like Google Voice.

4. Technical failure of the operator

Sometimes, the “Number Hidden” appears because of:

• 🔄 Network congestion (especially during rush hour).
• 📡 Problems with caller transmission ID between operators (roaming, firewalls).
• 🔧 Updates on the operator side (for example, after a tariff change).

5. Fraudulent activity

Unfortunately, hidden numbers are often used:

• 💳 Attackers impersonating banks ("your card is blocked»).
• 📦 Fraudsters from “pseudo delivery services” (“your parcel is delayed»).
• 🎭 «Technical support (e.g., “your WhatsApp account is hacked»).

How to remove the “Number Hidden” on outgoing calls from Xiaomi

If you don't want your number to appear hidden, follow the following steps. MIUI 14/15 (including the Redmi Note 12/13, POCO X5/F5, Xiaomi 13T/14).

Method 1: Through phone settings

1. Open the Settings. → SIM-maps and mobile networks.
2. Choose yours. SIM-card (if there are several).
3. Go to Additional Settings → Definition of number (or additionally) → Call settings → Definition of numbers in old versions).
4. Set the value to Show the number (or Network by default).

Method 2: USSD-clampdown

If the settings MIUI It doesn’t help, try to enter the “phone” app»:

• 📞 #31# + subscriber number (for example, #31#79123456789) – will show your number at a time.
• 🔄 *#31# – Check the current concealment status (the answer will be a message from the operator).
• 🚫 ##31# – Completely disabling caller concealment ID (Not all operators are working).

Method 3: Call back without prefix

If you manually type *31# before a number, just dial a number without that code.

• ❌ Wrong: *31#79123456789
• ✅ Correct: 79123456789

Method 4: Contact the operator

If the problem is not solved, it is possible that the concealment is set at the tariff level.

• 📞 By phone hotline (for example, 0890 for Beeline, 0500 for MTS).
• 💬 Through chat in the official application (for example, “My MTS” or “MegaFon-Personal Account»).
• 🏦 At the communication salon (take a passport).

Make sure that Xiaomi’s settings are “Show number"|Check it out. USSD-*#31# Current status|Try calling without *31#|Clarify the tariff in the operator’s personal account-->

How to see a hidden number on an incoming call

Unfortunately, it's technically impossible to reveal a hidden number at phone level if the caller has hidden it.

Numbering services

Apps like Truecaller or GetContact can show you:

• 🏷 Community tags (e.g., “Cracker”, “Courier SDEK»).
• 📊 Call statistics (frequency, geolocation).
• 🔍 Alternative numbers of the same subscriber (if he called earlier without concealment).

⚠️ Note: These services collect data about your contacts and may transfer it to third parties. → Annexes → Truecaller → Rights.

Operator services

Some operators offer paid number disclosure services:

3. Alternative methods

• 📱 Redirect to another number: Set up a redirection of incomings from hidden numbers to a second phone (where AON may work). → SIM-map → Call forwarding.
• 🔄 Call Back: If the number is not hidden when you call back (sometimes it works for corporate lines).
• 📝 Request from the operator: By law, the operator can provide call data at an official request (for example, for the court).

💡

If you get frequent calls from hidden numbers, blacklist them via your phone. → Journal → ⋮ → - Number lock. MIUI There is a separate option “Block hidden numbers».

What to do if the “Number is Hidden” appears on its own

If you haven’t set up a cover-up, but all outgoing calls go as “Number Hidden,” the problem may be:

1. Failure of settings MIUI

• 🔧 Reset network settings: Settings → SIM-map → Resetting mobile network settings.
• 📱 Update the firmware: Settings → The phone. → Updating the system.
• 🔄 Restart your phone in Safe Mode (click the power button) → «Safe Mode ) to check the impact of third-party apps.

2.Problems with SIM-card

• 🪪 Remove and re-insert. SIM-map.
• 🔄 Try inserting it into another phone – if the problem persists, contact the operator.
• 🆔 Replace. SIM New (especially if you are older than 5 years old).

Operator restrictions

• 📄 Check the tariff conditions in your personal account.
• 💳 Make sure there is no debt (some operators hide the number when locking).
• 🔄 Change the tariff to the standard (for example, from "Unlimited" to "Smart»).

4. Viruses or malware

• 🛡 Scan an antivirus (for example, Dr.Web or Kaspersky).
• 📱 Check the application rights: Settings → Annexes → Rights. → Phone.
• 🚫 Remove suspicious programs (especially those with phone rights).

Risks and Consequences of Hidden Calls

Using a hidden number is not always safe, and here are the key risks:

Blocking by banks and services

Many organizations automatically reject calls from hidden numbers:

• 🏦 Banks (Sberbank, Tinkoff, VTB).
• 📦 Delivery services (SDEC, Boxberry, Russian Post).
• 🚕 Taxi (Yandex Go, Citimobile).
• 🏥 Clinics and clinics.

2.Suspicions of fraud

• 🕵️ Your number may be blacklisted for services like Truecaller.
• 📵 The interviewees may not pick up the phone when they see the number hidden».
• 🚨 The operator may temporarily block the SIM suspected spam.

3. Technical limitations

• 📡 Some countries (e.g. the United States, Canada) block incoming calls from hidden numbers.
• 🔄 Roaming may not work correctly (the operator does not transmit the caller). ID).
• 📱 Functions like Call Back or Recording a Conversation may not work.

4. Legal nuances

In Russia, concealment of the number is not prohibited, but:

• 📜 At the request of law enforcement agencies, the operator is obliged to disclose data.
• 💼 Corporate clients are obliged to identify themselves when calling (FZ “On Communications»).
• 🚨 If a hidden number is used for fraud, the operator may cancel the SIM.

💡

Hiding a number does not guarantee complete anonymity.The operator always sees your real caller. ID and can be transferred upon official request.

How to block hidden numbers on Xiaomi

If you are getting calls from the "Number Hidden", MIUI There are built-in tools for blocking:

Method 1: Through standard settings

1. Open the Phone app.
2. Go to the Call log.
3. Press. ⋮ → Settings → Number locking.
4. Activate the option to block hidden numbers.

Method 2: Through Security MIUI

1. Open the Settings. → Privacy → Security.
2. Select Call Lock.
3. Enable Block Unknown Numbers.

Method 3: Third-party applications

• 🛡 Truecaller – Blocks Hidden Numbers and Spam.
• 🚫 Call Blocker – allows you to create blacklists on masks.
• 📵 Should I Answer? – Real-time analysis of calls.

Method 4: USSD-operator

Some operators allow you to block hidden numbers through commands:

• 📞 MTS: *111*085# (Connection of the "Black List»).
• 📞 Beeline: *110*789# (antispam»).
• 📞 MegaFon: *105*789# (lock-up).

Frequent questions about hidden numbers on Xiaomi