“It’s impossible to call because there are no accounts that support this type of call” on Xiaomi – what to do?

You try to make a call from your Xiaomi, but instead of connecting, you see an annoying notification: “Can’t call because there are no accounts that support this type of call”**? The error can appear suddenly – after a MIUI update, resetting, or even for no apparent reason. Unlike typical communication problems (such as lack of a network), this error is associated with system accounts responsible for telephony, and requires spot intervention.

In this article, we will analyze all possible causes of error - from banal (disabled). SIM-map) to deep (file damage) /data/data/com.android.phone), And we'll give you step-by-step instructions for each of these. ADB, But most problems are solved without them. Let's start with the simplest and get to the hardest.

1. Checking the basic settings: SIM-map, flight mode and operator

Before digging deeper, make sure the problem isn't in the obvious: A "no account to call" error can appear if:

• 🔄 Smartphone “hangs” on the choice of network (for example, trying to connect to the Internet) 5G, region-less).

What to do:

1. Reboot your phone – sometimes it resets the temporary crashes of the RIL (Radio Interface Layer) module.
2. Check status. SIM-Maps: Go to Settings → SIM-maps and mobile networks → [Yours. SIM]. Make sure the Mobile Network switch is on. If the card status is "No Service" or "Registration Error", try manually selecting the operator from the Network Selection menu.

Call someone else. SIM-Cards (if the phone supports Dual) SIM) Or insert your card into another device – this will help localize the problem.

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If you have a Xiaomi Redmi Note 10 Pro or newer, check if the “Only” mode is accidentally activated 4G»** customized SIM-Some operators (e.g. Television)2) require on-line 2G/3G outgoing.

If the basic settings are in order, but the error persists, move on to the next step.

2. Reset network and APN settings

Incorrect. APN-settings (access points) or a failure in network configuration can block outgoing calls, even if the Internet is working:

• 🔄 Updates MIUI (setting APN default).
• 📱 Changes of operator (old) APN conflict).
• 🛠️ Manual editing APN (syntax-mistake).

How to reset your network settings:

1. Go to Settings. → SIM-maps and mobile networks → [Yours. SIM] → Access points (APN).
2. Click on the three dots in the upper right corner and select Reset to Default values**.
3. If the option is not available, manually remove all APNs and restart the phone. Once the system restarts, the system will automatically download the correct settings from the operator.

To completely reset the network parameters:

1. Go to Settings → About Phone → All settings → Reset settings.
2. Select “Reset Network Settings”** (not to be confused with a full reset!).
3. Confirm the action and wait for the reboot.

Make sure your carrier’s APN is listed |

Check that the field is Type APN Contains default,supl,mms (for most operators)|

Restart your phone after the changes |

Try to make a test call.-->

If the problem is not solved, it is possible that the fault in the system services of telephony.

3. Phone system application error: restart and clear the cache

The com.android.phone app (responsible for calls and SMS) may crash due to:

• 🗑️ Covered cache (especially after long use without rebooting).
• 🔄 Conflict with updates (for example, after update) MIUI through OTA).
• 🚫 Blocking system optimizers (for example, Security App from Xiaomi).

How to fix it:

1. Clear the cache and data of the Phone app: Go to Settings → Applications → Application Management. Find Phone** (or com.android.phone), open it. Click Storage → Clear Cache and Clear Data**. Confirm the action and restart the phone.

After cleaning the cache, it may be necessary to reactivate the cache. SIM-Cards (enter PIN code if requested).

4.Mi Account problems: synchronization and reassignment

The “no account to call” error is sometimes associated with Xiaomi’s Mi Account, especially if:

• 🔗 You recently changed your Mi Account on your phone.
• 🔄 Synchronization with Xiaomi servers has failed.
• 🚫 Account blocked (for example, due to suspicious activity).

How to check and correct:

1. Update your Mi Account: Go to Settings → Xiaomi Account. Click on your account avatar → Sync.** If sync is stalled, log out and log in again.
2. Check your account status: Go to account.xiaomi.com from another device and make sure your account is not locked and linked to your phone number.
3. Reset device binding: In the Mi Account settings on your phone, find Device Management**. Remove your current smartphone from the list and add it again.

If the problem persists, it is possible that the system files of telephony are to blame – we move to radical measures.

5. Resetting to factory settings: when necessary

If none of the previous methods worked, there was probably a failure in the system files that control telephony, in which case a full reset will help.

• 🔄 Backup required (use Mi Cloud or local backup).

How to reset:

1. Backup: Go to Settings → About Phone → Backup and Reset. Select Local Backup** and save the data to a memory card.

• Go to Settings → About the phone → Reset settings.
• Select “Erase all data”**.
• Enter your password (if required) and confirm.
• After the reboot, set your phone as new, check the calls.

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If the error disappeared after the reset, but later returned, the problem is in one of the installed applications. Try to find the culprit by removing the programs one by one.

If the reset doesn’t work, there’s a last resort: manually recovering system files via ADB.

6.Recovery through ADB: for power users

This method is suitable if:

• 🔧 You're ready to work with ADB (Android Debug Bridge).
• 📱 You have an unlocked bootloader (for some commands).
• 💻 Access to a computer with installed ADB-driver.

What to do:

1. Install. ADB-Tools: Download Platform Tools from Android. Unpack the archive into a folder C:\platform-tools.
2. Connect your phone to your PC: Enable USB Debugging** in Settings → About Phone → MIUI Version (click 7 times on version, then go back to Settings → Additional → Developers). Connect your smartphone to your computer and confirm your trusted device.

If this did not work, the problem may be in the firmware or hardware (communication module).

7. Hardware malfunctions and service center

If none of the software methods helped, the following hardware problems are possible:

How to check for hardware malfunction:

• 📱 Install custom firmware (e.g. LineageOS) – if the error persists, the problem is in the hardware».

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If the phone is warranty, do not disassemble it yourself! Contact the authorized service center Xiaomi - repair warranty free.

FAQ: Frequent questions about making phone calls to Xiaomi