Call settings on Xiaomi: where to look and how to configure all settings

Xiaomi’s MIUI-based smartphones offer extensive options for fine-tuning phone calls, from basic volume settings to advanced features like automatic response or spam filtering. However, finding these settings is not always easy: they are scattered across multiple menu sections, and some options are hidden behind additional submenu or require activation through an engineering menu.

In this article, we will not only show you where to look for call settings on Redmi devices, POCO Xiaomi and Xiaomi (including models from 2023-2026), but also explain how to properly configure them for different scenarios: from improving the quality of communication to blocking intrusive calls. MIUI 14 and HyperOS, as well as nuances for dual SIM-map.

Basic Call Settings: Where to Find the Main Menu

The main call options in Xiaomi are concentrated in the Phone app (Trainer icon) to open the settings menu:

1. Launch the Phone app.
2. Press three points (⋮) top-right.
3. Select the Settings item.

In this section you will see the following key options:

• 🔔 Sound and vibration – adjusting the volume of the call, melody and tactile response.
• 📞 Quick answers - templates SMS forgotten calls.
• 🔄 Call forwarding – configuring redirects to another number.
• 📵 Number Blocking – Blacklist for Spamers.

On smartphones with HyperOS (for example, Xiaomi 14 or Redmi Note 13 Pro+), the path to settings can be slightly different: sometimes the Settings point is hidden behind the swipe to the left in the main screen of the Phone application.

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If you have a two-sim smartphone, the settings for each SIM-Cards (for example, forwarding or blocking) are set separately – select the desired one SIM top-of-screen settings.

2.Where to look for volume and sound settings during a call

Talking problems are one of Xiaomi users’ most frequent complaints, with volume and audio quality being adjusted in several places:

1. During the call: on the call screen, click on the speaker icon (🔊) Or use physical volume buttons.
2. In the phone settings: Go to Settings → Sound and vibration → Volume. Adjust the Call slider (separate from media and notifications).

On the engineering menu

##4636##

Select Phone Information → Sound settings (not recommended to change without need!).

If the person is not hearing well, check to see if the bottom microphone is covered with a cover or finger. On the POCO F5 and Redmi K60 models, the main microphone is located to the right of the USB-C connector. Also make sure that the Noise Reduction mode is not activated in the settings (can crop the voice): path - Phone settings → Special features → Sound Improvement.

3. Redirection settings and call waiting

Redirection and call waiting features are useful if you use multiple SIM-You can find maps or you can often be out of the area:

1. Open the phone → Settings → Call forwarding.
2. Choose. SIM-card (if two of them).
3. Activate the desired type of redirection: 📞 Always - redirects all incoming. 🚫 When you are busy, when you are actively talking. 📵 If no response is given, 5 to 30 seconds (configured). ❌ If not available, with the phone switched off.

To set up call waiting (hold on the current call and answer the second call):

1. Go to Phone → Settings → Additional → Waiting for a call.
2. Turn on the option and select SIM-map.

⚠️ Note: At some mobile operator rates, forwarding and waiting for a call may be paid services. Before activation, check with your provider (for example, MTS, Beeline or Tele2).

4. Number blocking and spam filtering

Xiaomi has integrated powerful tools to combat spam calls into MIUI, but they are often hidden from users.

• 📵 Blacklist: Phone → Settings → Block numbers. Click Add and select a number from the log or enter manually.

Spam filter

1. Phone → Settings → Spam.
2. Enable the spam filter options and show a warning.
3. 🔔 Exceptions: In the same Spam section, you can add numbers to the Whitelist so that their calls always pass.

On HyperOS models (e.g. Xiaomi 13T), the spam filter works more aggressively: by default, all numbers marked as fraudulent by more than 50 users are blocked. To disable this feature, go to Phone → Settings → Spam → Filter settings and lower the protection level.

5. Recording conversations: where it is turned on and how it works

Xiaomi’s phone record feature is not available in all regions due to legal restrictions, and if it’s active on your device, you can find it here:

1. Phone. → Settings → Recording of conversations.
2. Enable the Automatic Record option or select Record manually.
3. Specify for which numbers to use the record: 📞 All rooms. 🔢 Only the elect. 📵 All but the chosen ones.

Records are saved in a folder MIUI/sound_recorder/calls (Access via Files or Explorer on models for the European market (with firmware) EEA) The conversation recording function can be disabled at the software level – this restriction can only be circumvented through the engineering menu or third-party applications.

6. Hidden call settings: engineering menu and codes

For power users who need advanced communication settings, hidden menus are available in Xiaomi. USSD-Warning: Incorrect changes may disrupt the network!

Basic codes for diagnosis and setting:

• 📡 ##4636## - phone and network information (Telephone information tab shows signal strength, network type, etc.).
• 🔢 ##86583## - microphone test and speaker.
• 📶 ##4634## - Information about SIM-map and operator.
• 🔄 ##0000## - Resetting the call statistics (does not delete the log!).

To change network settings (e.g. force switching to 4G instead of 5G):

1. Enter ##4636##.
2. Select Phone Information.
3. Press three points (⋮) in the upper right corner and select Radio Settings.
4. Change the preferred network type to the desired standard (e.g. LTE only).

⚠️ Warning: Changing the settings in the engineering menu may cause network loss or communication quality deterioration. If the signal is lost after the changes, reset the network to Settings → SIM-maps and mobile networks → Resetting network settings.

7. Call settings for dual SIM-map

If your Xiaomi supports two of your SIM-cards (e.g. Redmi Note 11 Pro) or POCO M6 Pro, the call settings for each are configured separately:

• 📱 Choice SIM By default: Go to Settings → SIM-maps and mobile networks → Call by default and indicate preferred SIM outgoing.
• 🔄 Switching during a call: If the call goes one at a time SIM, But you want to switch to another, click on the icon. SIM top-screen.
• 📵 Lock-in SIM: The blacklist and spam filter work separately for each SIM-Set them up in the phone. → Settings → Blocking numbers by selecting the right one SIM.

On devices with HyperOS appeared the function of Intelligent switching SIM (available in Settings → SIM-It's automatically selecting maps and mobile networks. SIM for an outgoing call based on:

• 📶 Signal strengths.
• 💰 Prices of the tariff (if specified in the settings).
• 📞 Frequency of calls to a particular SIM.

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If one of them SIM-cards does not catch the network, check if it is disabled in the settings: → SIM-maps and mobile networks → [Choose. SIM] → Turn on.

FAQ: Frequent questions about call settings on Xiaomi