How to remove redirects on Xiaomi phone: all ways

Call forwarding on Xiaomi smartphones is a useful feature that automatically redirects incoming calls to another number. However, sometimes it works without your knowledge or continues to work after you turn off. In this article, we will discuss all ways to completely disable redirects on Redmi, POCO and other Xiaomi devices with a MIUI 12-14 shell.

The problem often occurs after updating the firmware, changing SIM-Some users experience calls going to another number, even though the phone's settings have turned off redirects, which may be due to operator settings, system bugs. MIUI We'll look at solutions for everything from standard methods to hidden commands.

Important: if the redirect is activated at the operator level (e.g., through the USSD-In this case, you will need to contact the support of the mobile provider.

1. Standard Disabled Redirection in MIUI

Let’s start with the basic method that works on most Xiaomi models (including Redmi Note 10/11/12, POCO X3/X4/X5, Mi 11/12).

Open the Phone app (Trainer icon) and go to the settings section:

1. Click on the three dots in the upper right corner → Settings.
2. Select Additional Settings (or Calls in newer versions of MIUI).
3. Slip on Call Redirection (may be called Redirection).
4. Turn off all types of forwarding: 📞 Always redirects all incoming calls. 📵 When busy, it works when you have an active conversation. 📶 If no response is given, it is activated after 15-30 seconds of inactivity. 🚫 If not available – works with the phone turned off or out of coverage.

Once you have turned off all the stations, restart your phone. If the problem persists, proceed to the next method.

⚠️ Attention: On some firmware MIUI The "Redirect" item may not be on the menu, and this is due to the operator's policy (for example, MTS or Beeline block access to the settings). USSD-teams (section 3).

2. Disconnection through the engineering menu (for experienced)

If the standard method didn’t work, try deactivating the redirect via the engineering menu, a method that works for Qualcomm Snapdragon devices (most Xiaomi models).

Attention: incorrect actions in the engineering menu can disrupt the network.

1. Open the Phone app and type in the combination: ##4636## Some firmware may require ##86583## or #36446337## (for MediaTek).
2. In the menu that opens, select Phone Information (or Phone Information).
3. Scroll down to the Set preferred network type block and make sure LTE/3G/2G (auto) is selected.
4. Below, find Call Forwarding (may not be available on some models) and if you have one, turn off all options.

If you see a number starting with +79xxxxxxxx after entering *#62# but are not familiar with it, this may be a fraudulent service.

5. Network resetting

If the redirect doesn't turn off, maybe the problem lies in the system settings of the network.

1. Go to Settings. → SIM-maps and mobile networks.
2. Choose yours. SIM-card (if there are several).
3. Slip on Network Settings Reset (or APN Reset).
4. Confirm the action. The phone will reboot.

After the reset, you may need to reconfigure the APN hotspot for mobile Internet. APN settings can be found on your carrier's website or obtained via SMS (usually sent automatically).

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Before resetting the network, save the settings APN: Take a screenshot of the Settings page → SIM-map → Access points (APN). This will help to restore the internet quickly.

6 Problems after MIUI update

Many Xiaomi users experience spontaneous redirect activation after the MIUI update, which is due to firmware bugs, especially in the global and Chinese versions of MIUI 13-14.

Decisions:

• 🔄 Update rollback: If the problem appears after the update, try rolling back to the previous version via Settings → The phone. → Updating the system → Three points. → Select a Service Package.
• 📥 Manual firmware: Download stable version MIUI From the official Xiaomi website and install it through Recovery.
• 🛠️ Cache Cleanup: Go to Settings → Annexes → Application management → Phone. → Warehouse → Clear the cache.

If the bug is on a particular model (like the Redmi Note 10 Pro or POCO F3), check the 4PDA or XDA Developers forums, which often publish patches for similar issues.

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After updating MIUI, always check the redirect settings, even if it was disabled before. bugs in firmware can reset user settings.

7.Redirection through third party applications

Some applications (like Truecaller, Google Phone, or enterprise messengers) have their own call redirection mechanisms. If standard methods don't work, check:

1. Open Settings → Applications → Application Management.
2. Find apps that are associated with calls (e.g. Truecaller, Skype, Zoom).
3. Go to Permits and disable access to Phone and SMS.
4. Clear the cache and app data.

Also check the settings in the apps themselves. For example, in Truecaller, redirects can be hidden in the Settings → Calls → Additional.

8. Appeal in support of Xiaomi

If neither method worked, the problem could be hardware or firmware-related.

1. Contact Xiaomi Official Support via: 🌐 Official website. 📧 E-mail: support@xiaomi.com. 📞 Hotline phone: 8 800 775-66-64 (for Russia).

• A phone model (e.g. Redmi Note 11 Pro+5G)
• The MIUI version (find in Settings → About the phone).
• Communications operator.
• Steps you've tried before.

If the phone is warranty, contact the service center, in case of a software failure, you will be re-sweetened for free.

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When contacting in support, attach screenshots with redirection settings and results USSD-This will speed up the solution of the problem.

FAQ: Frequent questions