Modern Xiaomi and Redmi smartphones offer many features to improve communication, but sometimes automatic settings create inconveniences. One of these features is an automatic response to incoming calls, which can be activated accidentally or be turned on by default in certain modes of operation. Users often face a situation where the phone picks up the phone itself, without giving them the opportunity to assess the need for a conversation or choose a quiet mode.
The problem is that settings can be in different menu sections depending on the version of the MIUI shell or HyperOS, as well as on the device model. The Xiaomi answering machine is not one universal button, but a set of functions that includes automatic response when you connect the headset, in pocket mode or when you use third-party applications. Understanding the source of the problem is the first step to solving it.
In this article, we will look at all possible causes of automatic call resets and provide detailed instructions for eliminating them. We will look at both standard system settings and hidden engineering diagnostics menus. You will learn how to configure a smart response or completely deactivate this feature to regain full control of calls.
The main reasons for automatic response to calls
Before you go to disabling the feature, it’s important to understand what exactly makes your Xiaomi or Redmi automatically take calls.Most often it’s not a malfunction, but active accessories settings or special modes.The system seeks to simplify the user’s life, but sometimes this concern becomes unnecessary.
One of the most common reasons is to connect a Bluetooth headset or car system. The default smartphone assumes that if an audio device is connected, the user is behind the wheel or busy, and includes an automatic response. It's also worth checking the In-Pack mode, which uses a proximity sensor to control the screen and sometimes misinterprets movements.
⚠️ Warning: If the automatic response is enabled in In Your Pocket mode, the phone can drop calls even without being removed from the case if the proximity sensor is contaminated or covered with a protective film.
Another factor is third-party call apps or voice recorders that can intercept call management, and users often forget that they have installed such programs, and they continue to work in the background, dictating their behavior on the phone, and the function may have been activated by the operator, which we will discuss in a separate section.
Disabling Auto Response in the Standard Phone Application
The easiest and most obvious way to remove automatic resets is to check the settings of the native call app. In MIUI and HyperOS shells, this path may be slightly different, but the logic remains the same. You need to find the section responsible for advanced functions or process automation.
Open the Phone app and tap the three dots or gear in the corner of the screen to log in to the menu. Find Settings and scroll down to Auto Answer. That's where the switch that controls that function is, if it's active, just put it in an inactive position.
☑️ Checking the phone settings
In some versions of firmware, settings may be hidden deeper. Try to follow the Settings path → System apps → Phone → Autorespond. If you use Google Phone instead of the standard, the menu will look different: Settings → Call Assistant → Autorespond. Make sure you check the exact application you are making calls through.
It's worth noting that the auto-answer menu often has additional options, such as delay before replying. Even if you don't want to turn off the feature entirely, increasing latency can solve the problem of random connections.
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If you can't find your auto-response settings, search the phone's settings. Type the word "auto-response" into the search bar in the main system settings menu.
Setting up the “In the pocket” mode and sensors
In your pocket mode is a useful feature to prevent accidental taps when the smartphone is lying down screen or in your bag. However, this mode is often the culprit of unwanted autoresponse. The mechanism of operation is simple: the proximity sensor overlaps, and the phone thinks it is in your pocket, locking the screen and sometimes activating voice commands or autoresponse.
To rule out this factor, go to Settings on the main smartphone menu. Search for settings or Lock and Protect, find Mode in your pocket. Turn it off completely to see if the problem will go away. This is especially true for owners of Redmi Note and Poco models, where sensors sometimes work incorrectly due to design features.
If the switching off mode didn't work, check the case. Dense or magnetic cases can keep the sensor in a closed state at all times. Try removing the case and making a test call. Also, clear the top of the screen, where the speaker and sensors are located, of dust and grease that can distort the sensor readings.
| Xiaomi/Redmi model | Location of the sensor | Frequent problem | Recommendation |
|---|---|---|---|
| Redmi Note 8/9 | Top frame | Dynamic pollution | Regular cleaning of the net |
| Xiaomi Mi 9/10 | Under the screen | Screenshot. | Replacement of protective glass |
| Poco X3/NFC | Top frame | Tight case | Use of thin covers |
| Redmi 9A/9C | Top frame | Calibration failure | Calibration through the Engineering Menu |
Autoresponse control via Bluetooth and headsets
Automatic response when connecting Bluetooth devices is a standard behavior for many smartphones, suggesting that the driver should not be distracted by the control of the phone, but if you use a headset at home or in the office, this feature can be annoying, and you can set it up in the section associated with connected devices.
Go to Settings → Connected Devices → Bluetooth. Click on the gear icon or arrow next to the name of your connected device (earphones, car). In the menu that opens, find the Auto Answer switch or Automatic Call Response. Turn it off for a particular device or globally.
⚠️ Note: On some car models, the auto-response setting may be in the menu of the multimedia system itself, rather than in the phone.
Also worth checking is the settings of the Mi Wear or Xiaomi Wear app if you use a Xiaomi smartwatch or bracelet. Often they take over the management of calls. In the app, find the call management section and make sure that the automatic pick-up of the handset when lifting or putting it to your ear is turned off.
Hidden Bluetooth settings
Use of the engineering menu and USSD-code
If standard methods fail, you can use a deeper setup, an engineering menu that can diagnose sensor problems that can cause false autoresponse, but it's a tool for advanced users, and it's not recommended to change unknown parameters.
To enter the test menu, dial ##6484## on your phone keyboard. The test list will open. You are interested in the section related to the Proximity Sensor. You can test by closing and opening the top of the screen to make sure the sensor is responding correctly. If the stick sensor is closed, the phone will think it's in your pocket and turn on the auto-response.
There are also USSD-Operator codes, which may include a network-level answering machine, such as code #43# allows you to check the status of a call, and #002# is often used to completely cancel all forwarding and additional services. Enter this code and press the call button – this will reset the operator’s settings to the factory.
##002#Once you enter the code, you will receive a notification that you have successfully canceled the redirect, which does not affect the settings of the phone itself, but removes the operator's services that may conflict with the smartphone, and if the problem was in the plan or the service "Secretary", this method will help solve it.
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Using the ##002# code is a quick way to reset all operator forwarding that can mimic the machine's response.
Third-party applications and program conflicts
Third-party software: Call recording apps, spam blockers, or alternative callers can have their own auto-response settings that override the system, and if you recently installed one, the problem is likely to be with it.
Check the list of installed apps and find anything related to your phone, contacts, or conversations, and go to their settings and look for items like Auto Answer, Car Reset, or Smart Response, which are often enabled by default for convenience, but without the user's knowledge.
- 📱 Truecaller: Check lock and identity settings, there may be hidden response features.
- 🎙️ Call recording applications often require call management permission and can automatically pick up the phone to record.
- 🚗 Android Auto: If you use navigation, check the settings inside the Android Auto app for automatic response.
If you can't find the culprit, try running the phone in Safe Mode. To do this, press the turn off button, and when the turn off icon appears on the screen, press and hold it. The phone suggests going to Safe Mode. If the auto-answer is gone in this mode, then it's definitely a third-party application. Delete the recently installed programs one by one until the problem disappears.