Why you need a redirect and how it works for Xiaomi
Call forwarding on Xiaomi smartphones is a feature that automatically redirects incoming calls to another number when you're not available.It's useful in situations where you're out of coverage, your phone is dead or you just can't answer. Unlike many Android devices, Xiaomi phones (including Redmi and other Android devices) POCO) Offer advanced redirect settings right in the firmware MIUI, This eliminates the need to call the operator or enter USSD-manually.
It's important to understand that forwarding works at the SIM card level, not the device level, which means that even if you turn off your phone or pull out your card, calls will be redirected, provided that the function is activated by the operator. There are four types of forwarding that you can configure on Xiaomi: unconditional (all calls go to another number immediately), in busy situations, in the absence of a response, and inaccessible to the subscriber. Each option has its own nuances, which we will discuss later.
It is worth noting that some operators (e.g. MTS, Beeline, Tele2) may charge for redirects or limit their free use. On Xiaomi, you will see a warning about possible tariffs when activating the feature - this is normal.
How to enable redirects to Xiaomi: comparing methods
On Xiaomi smartphones, there are three main ways to activate redirects: through settings MIUI, assisted USSD-Each method has its pros and cons, for example, settings in the MIUI visually easier, but not always display the current status of the redirect, while USSD-Teams give instant results, but require syntax knowledge.
Let's compare them in the table:
| Method | Advantages | Deficiencies | Suitable for |
|---|---|---|---|
| MIUI settings | Intuitive interface, no need to memorize commands, works offline | Sometimes not synchronized with the operator, limited timeout settings | For beginners, those who prefer a graphical interface |
| USSD-team | Instant result, works even when MIUI crashes, more options | You need to know the syntax, it is easy to make mistakes in the code. | Advanced users with MIUI issues |
| Operator's application | Shows rates, you can manage other services | Internet is required, not all operators support | People who frequently change the settings of the tariff |
For most Xiaomi users, the first way will be optimal – through settings. MIUI. It doesn’t require any additional knowledge and works consistently on all models, from Redmi Note 10 to Xiaomi 14 Pro. However, if you need to set a non-standard latency before redirecting (say, 45 seconds instead of the standard 20), you will have to use it. USSD-team.
Step-by-step: how to enable redirection via MIUI
To activate redirects through standard MIUI settings, follow the following steps: Make sure you have a SIM card that supports this service (most Russian carriers provide it by default), the instruction is suitable for all modern Xiaomi smartphones, including the POCO X5, Redmi 12 and Xiaomi 13T.
- Open the phone application (pipe icon).
- Click on the three dots in the top right corner and select Settings.
- Go to the Calls section → Call forwarding.
- Choose. SIM-map (if there are two) and type of forwarding: 📱 Always – unconditional forwarding (all calls go to another number). 🕒 If no response is given, redirect after a given time. 📞 If you are busy, when you are talking to another number. 📵 If not available – when the phone is turned off or out of coverage.
Enter the number to which the calls will be redirected, in the format +79XXXXXXXX or 89XXXXXXXX.
Click Enable and confirm the action.
☑️ Preparation for redirection settings
Once activated, a redirect icon (two arrows forming a circle) will appear in the status bar. If it is not, check if the operator has the function enabled. You can call a short support number (for example, 0890 for MTS or 0611 for Beeline) or send it to the service. USSD-*#62# to check your current settings.
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If the redirects are not redirected after you turn on the redirect, try rebooting your phone or temporarily turning off Do Not Disturb mode, which sometimes helps synchronize your settings with the operator's network.
USSD-Redirect commands: a complete list for Xiaomi
If the settings MIUI not working or you need advanced options (for example, non-standard waiting time), you can use USSD-They're versatile and work on any phone, including Xiaomi. Below is a complete list of commands for Russian operators. Enter them in the Phone app as a regular number and click "Call".
Major teams:
- 🔄 Activation of unconditional redirection: 21[number, *21*79123456789#).
- ⏱ Activation in the absence of a response: 61[number][seconds]# (e.g, *61*7912345678930# for 30 wait).
- 📞 Activation during employment: 67[number]#.
- 📵 Activation when unavailable: 62[number]#.
- ❌ Cancel all redirects: ##002#.
To check the current settings, use:
- 🔍 Checking for unconditional forwarding: *#21#.
- 🔍 Checking for no response: *#61#.
- 🔍 Employment check: *#67#.
- 🔍 Inaccessible check: *#62#.
Important: some tariffs are blocked by operators from changing latency (usually 20 seconds by default). If the command 61 [number]**[seconds]# is not working, contact support - you may need to connect an additional option.
What to do if USSD-teams are not working?
Common Problems and Their Solutions
When setting up a redirect to Xiaomi, users often encounter common errors, and here are the most common ones and ways to fix them:
⚠️ Warning: If after activating the redirect, incoming calls are completely gone (even to the main number), check if unconditional redirect to a non-existent number is enabled. Cancel it with ##21#.
Problem 1: There is a forwarding sign, but calls are not redirected.
- 🔹 Check the SIM card balance – some operators block the service when the balance is negative.
- 🔹 Make sure the forwarding number is available (try calling it from another phone).
- 🔹 Restart your phone – sometimes settings MIUI Not synchronized with the operator’s network.
Problem 2: You can’t change the waiting time before redirecting.
- 🔹 Try it. USSD-team 61[number][seconds]# (e.g, *61*7912345678945# for 45 seconds).
- 🔹 Contact the operator – it is possible that this is a restriction on your tariff.
Problem 3: Redirect is working, but the subscriber hears the message "Subscriber temporarily unavailable".
- 🔹 Check if the number for forwarding is blocked from the operator.
- 🔹 Make sure that the number where the calls are being redirected is not activated with the "Do Not Disturb" mode".
If none of these methods worked, try resetting your network settings. → SIM-maps and mobile networks → Warning: This will delete all saved Wi-Fi networks and passwords!
Features of redirection on two SIM cards
Xiaomi smartphones with dual-SIM support (e.g. Redmi Note 12 Pro+ or Xiaomi 13 Ultra) allow you to configure redirects for each of them separately.
⚠️ Attention: If both SIM cards are activated to redirect to the same number, this can create a loop: the call will endlessly "walk" between the numbers until the operator's timeout is triggered, as a result, the subscriber will hear a message about the unavailability.
How to properly set up a redirect on two SIMs:
- Open the Settings. → SIM-maps and mobile networks.
- Select the first SIM card and set up a redirect (for example, to the number of the second SIM).
- For a second SIM card, select another number to forward (such as a work or home phone).
- Avoid redirecting both sims to the same number - this is fraught with failures.
If you want both SIM cards to be redirected to the same number, you should use conditional forwarding (for example, only if there is no response), which will reduce the risk of creating a loop. Also consider that some operators may block forwarding between their numbers (for example, from MTS to MTS) - in which case you will have to choose the number of another operator.
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Two SIM cards cannot simultaneously activate unconditional forwarding to the same number, which will cause incoming calls to crash and disappear.
How to Cancel Redirects to Xiaomi
You can turn off the redirect as easily as you can turn it on. MIUI, Return to the Settings section → Calls. → Redirect calls and deactivate the type you want. Use full redirects to cancel all redirects. USSD-##002# – Resets all settings from the operator.
If you forget which redirects were activated, check them with the commands:
- 🔍 *#21# – Checking Unconditional Redirection.
- 🔍 *#61# - Checking for no response.
- 🔍 *#67# - Checking for employment.
- 🔍 *#62# - Inaccessible check.
Once the redirect is cancelled, the icon in the status bar should disappear. If this does not happen, restart the phone or check the settings with the operator (it may be that the redirect was activated not through MIUI, but at the SIM card level).
Some Xiaomi models (such as the POCO F5) may have a notification that “service is active” after cancelling the redirect, which is a firmware bug — to fix it, temporarily switch the phone to “On the plane” mode for 10 seconds, then return to normal mode.