How to enable call forwarding on Xiaomi phone: all the ways and nuances

Call forwarding on Xiaomi smartphones is an indispensable feature when you need to redirect incoming calls to another number, which is relevant in the business environment, while traveling or using a second phone, POCO or Mi face difficulties in setting up: the menu is not located, then the operator blocks the option, then after updating MIUI In this article, we will discuss all working ways to enable redirects, from standard settings to USSD-commands and third-party applications.

The thing about Xiaomi phones is that MIUI can vary depending on the firmware version and model. For example, on the Redmi Note 12, the route to redirect settings is different from the POCO X5 Pro. We took these nuances into account and prepared universal instructions that will work for most of the brand’s devices, and you will learn how to check for active redirects and disable them if necessary.

What is a Call Redirection and Why You Need It

Call forwarding is a feature that automatically redirects incoming calls from your number to another phone, and it works at the carrier level, so it doesn't depend on the smartphone or the Internet.

  • πŸ“ž Unconditional redirection – all calls are redirected to another number (useful if the phone is dead or lost).
  • πŸ•’ If you don’t respond, the redirect will work if you don’t pick up the phone within a given time (usually 15–30 seconds).
  • πŸ“΅ When unavailable – calls are forwarded when the phone is off or out of network coverage.
  • πŸ“± When busy – if you’re talking to another number, the new call will be redirected.

It is important to understand that forwarding is a paid service of the operator, the cost depends on the tariff: some operators (for example, MTS or Beeline) charge for each redirect, others (like Tele2) include it in the package of services.

⚠️ Note: If you use two of these SIM-maps in Xiaomi (dual mode), redirects must be configured separately for each number. SIM not extend to the second!

Method 1: Enabling redirects through standard MIUI settings

The easiest method is to use built-in MIUI tools. The interface may vary slightly depending on the version of the shell, but the overall algorithm is the same.

  1. Open the Phone app (the tube icon on the home screen).
  2. Click on the three dots in the top right corner (or swipe left on some models).
  3. Select Settings β†’ Calls β†’ Call forwarding.
  4. If you have two. SIM-Select the card (for example, the one you need, SIM 1 SIM 2).
  5. Slip by type of forwarding (e.g. Always, If there is no response, etc.).
  6. Enter the number to which the calls will be redirected and confirm.

On some models (e.g. Xiaomi) 13T or Redmi A2) The path may look like this: Settings β†’ SIM-maps and mobile networks β†’ Settings SIM-map β†’ Call forwarding. If you can't find an item, search by settings (the magnifying glass icon in the top menu).

Make sure that SIM-The card is active and catches the network|

Check the balance - the operator may have an activation fee |

Write down the number to which you will redirect calls |

Turn off In-Airplane mode (if enabled)-->

Once activated, a green indicator will appear next to the redirect type. To turn off the redirect, go back to this menu and select Disable.

Method 2: USSD-quick-tuning

If the standard settings do not work (for example, after updating) MIUI or a phone reset, you can use it USSD-It's a universal method that works regardless of the firmware version:

Type of forwardingCommand to activateCommand to shut down
All calls (certainly)21[number]###21#
If there is no response61[number]###61#
When unavailable62[number]###62#
Employment67[number]###67#
Checking for active redirects#62# or #21#

Example: to enable unconditional forwarding to +79123456789, type *21*79123456789# and press the call button. In a few seconds, an SMS from the operator will arrive with confirmation.

⚠️ Note: Some tariffs are blocked by operators USSD-If an error occurs after you enter the code, contact your provider’s support (e.g. MegaFon or Yota) and check if the service is available.

MTS|

Beeline |

MegaFon |

Tele2.|

Yota|

Other-->

Method 3: Applications for managing forwarding

If the built-in MIUI tools seem inconvenient, you can use third-party apps that offer advanced features, such as flexible rules for time or contact redirection.

  • πŸ“± Call Forwarding (Play Market) – a simple interface with support for several SIM-It allows you to save the setting patterns.
  • πŸ”„ Dual SIM Call Forwarding – Optimized for phones with two SIM (For example, Xiaomi 12 Pro or POCO F5).
  • ⏰ Tasker is for advanced users, and you can set up automatic forwarding on a schedule (for example, only during business hours).

Example of settings in Call Forwarding:

  1. Download the app from Google Play and open it.
  2. Choose. SIM-card (if there are several).
  3. Specify the type of redirect and the number for redirection.
  4. Activate the function with the Enable button.

The advantage of apps is that they often show redirect status as a widget on the home screen, which is handy if you switch between different rules frequently.

πŸ’‘

If the redirect is not working through the application, check if MIUI is blocking it in the security settings. Go to Settings β†’ Apps β†’ Permissions β†’ Autorun and add the program to exceptions.

Problems with redirecting to Xiaomi and their solutions

Sometimes redirects fail to work even after setting them up correctly, and let’s look at common errors and how to fix them:

Problem.Possible causeDecision
Redirect not activatedOperator blocks serviceCall support (e.g. 0500 for MTS) and request activation.
Calls are not forwarded.Insufficient funds in the accountRefill the balance or check the tariff with the operator.
Settings are reset after rebootingMistake in MIUI firmwareUpdate your phone to the latest version or use it. USSD-team.
No "Redirect" item on the menuHidden by the operator or regionTry it. USSD-commands or third-party applications.

If none of the methods worked, check:

  • πŸ“Ά Network coverage – forwarding does not work without a signal.
  • πŸ”„ Flight mode - must be turned off.
  • πŸ“΅ Operator locking – some corporate tariffs limit function.
What if the redirect is turned on, but the calls do not reach?
Maybe the operator of the second number (where the calls are redirected) is blocking incoming calls from your tariff, this is true for international redirects or virtual numbers. Solution: call the operator and check whether roaming or firewalls are supported.

How to Check for Active Redirects

To make sure that the redirect is working correctly, use the following methods:

  1. USSD-query: type #21# or #62# and press the call. Active redirects will appear on the screen.
  2. MIUI menu: Go to Settings β†’ Calls β†’ Call forwarding. Active rules will be marked in green.
  3. Test call: Ask a friend to call your number and check if the redirect is working.

If you see unfamiliar numbers on the active redirect list, it could be a sign of fraud: Disable all rules immediately with ##002# and check your phone for viruses (e.g., through Google Play Protect).

Depending on the model Xiaomi interface and available options may differ. Consider the nuances for popular devices:

  • πŸ“± Xiaomi 13/13 Pro: Redirects are configured through Settings β†’ Mobile network β†’ Call forwarding: Supports redirection to VoIP numbers (such as WhatsApp or Zoom).
  • πŸ“± Redmi Note 12/11: In some firmware, the item is hidden. Use the search by settings or USSD-team.
  • πŸ“± POCO F5/X5: Service activation via the operator may be required (especially on unlimited calls).
  • πŸ“± Xiaomi Civi 3: supports smart forwarding on schedule (for example, only on weekdays).

On devices with MIUI 14 and later, the feature Advanced Call Settings has appeared, where you can set priorities for redirects (for example, first to a mobile, then to a city number).

πŸ’‘

On NFC models (such as Xiaomi 13 Lite), redirects can be enabled via the Quick Settings menu – swipe down from the top edge of the screen and tap the Phone icon.

FAQ: Frequent questions about redirects to Xiaomi

Can I redirect calls to WhatsApp or Telegram?
No, it only works on other phone numbers, but you can use virtual number services like Google Voice to receive calls and send notifications to messengers.
Why the redirect doesn’t work on the second SIM-map?
Maybe the second. SIM uses the tariff without the support of the service (for example, the Internet)-SIM). Check the conditions with the operator or try to activate the forwarding through USSD-teaming SIM.
How to turn off the redirect if you forget commands?
Enter a universal command to cancel all redirects: ##002#. After that, all the rules will reset.
Can I set up a redirection on schedule?
There is no such feature in standard MIUI settings, but you can use applications like Tasker or MacroDroid to automatically activate/deactivate over time.
Why did the redirection drop after the MIUI update?
This is a known bug in some firmware versions. After the update, check the settings manually or use it. USSD-commands to re-activate.