How to enable call forwarding on the Xiaomi Redmi phone: all the ways and subtleties

Call forwarding on Xiaomi Redmi smartphones is a useful feature that allows you to automatically redirect incoming calls to another number. This is true if you are temporarily unavailable, use a second phone or want to forward work calls to your personal device. However, many users have difficulty configuring this option: somewhere there is a missing menu item, somewhere the operator blocks the service, and sometimes the redirect simply does not work.

In this article, we will discuss all possible ways to activate redirects to Redmi – from standard Android settings to the best possible way to do this. USSD-You'll learn how to set up conditional and unconditional redirects, check active rules, and disable unnecessary redirects, and we'll also reveal hidden nuances that are not covered in the official instructions: Why the feature sometimes doesn’t work, how to get around operator restrictions, and what to do if settings are reset after an update MIUI.

What is a Call Redirection and Why You Need It

Call forwarding is a telephone service that automatically redirects incoming calls from your number to another, and comes in several types:

• 📞 Unconditional – all calls are forwarded to the specified number, regardless of your status (available / unavailable).
• ⏳ If no response is given, it works when you don’t pick up the phone for a given time (usually 15–30 seconds).
• 🚫 If busy, it redirects the call if you are talking to another number.
• 📵 Out of range: activated when the phone is off or not catching the network.

On Xiaomi Redmi smartphones (including Redmi Note models) 10/11/12, Redmi 9/10/13C and others) the redirect is configured through system parameters or USSD-However, it depends not only on the phone, but also on the operator: some providers block this service for prepaid rates or charge an additional fee.

⚠️ Note: If you use two of these SIM-Redmi cards, redirects are set up separately for each number, with some operators (e.g. Tele2) may limit the number of active redirect rules.

Method 1: Configure via the phone menu (standard method)

The easiest way to enable redirects is to use the built-in MIUI settings. The interface may vary slightly depending on the firmware version, but the overall algorithm is the same:

1. Open the phone application (pipe icon).
2. Press three points (⋮) in the upper right corner and select Settings.
3. Go to Calls → Call forwarding (or additionally → Redirect in older versions).
4. Choose. SIM-The card you want to configure the redirect for (if you have a dual-SIM).
5. Specify the type of redirect (e.g. Always for unconditional or if there is no response).
6. Enter the number to which the calls will be redirected and confirm.

Once activated, an arrow (→) will appear in the status bar, signaling that the redirect is enabled. To turn it off, go back to the same section and select Disable.

Make sure that SIM-The card supports redirection (not all prepaid rates allow this)

Check balance (some operators charge for activation of the service)

Record the number to which the calls will be redirected (so as not to make a mistake when entering)

Disable Do Not Disturb (it can block redirects)

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If the menu does not include Call forwarding, this may mean:

• 🔄 Your version. MIUI outdated (update the firmware through Settings) → The phone. → Updating the system).
• 📱 The operator has blocked the redirect settings at the level SIM-maps (decided) USSD-team).
• 🛠️ The phone has third-party call software installed (for example, Google Phone instead of the standard app).

Method 2: USSD-quick-tuning

If the standard method does not work or you prefer a faster method, you can use it. USSD-They're universal and work on any phone, including the Xiaomi Redmi. The key is to know the syntax of commands for your carrier.

General format USSD-forwarding:

21 [phone number]#

Where 21 is the unconditional redirect code. Other types are:

• 📞 61 - if no answer;
• 🚫 67 - if occupied;
• 📵 62 if out of range.

Examples for different operators:

To activate the redirect:

1. Open the Phone app and go to the Keyboard tab.
2. Enter. USSD-code, *21*79123456789#) and press the call button.
3. Wait for SMS or notifications of successful activation.

⚠️ Note: On some Tele2 and Yota rates, forwarding may not work for other carrier numbers.

MTS

Beeline

MegaFon

Tele2.

Yota

Other

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Method 3: Redirection through operator applications

Many operators offer their own mobile applications where you can manage services, including redirects. USSD-codes or be afraid to make a mistake when entering.

Here’s how it works on popular apps:

• 📱 My MTS: Services → Redirection → Set up.
• 📱 My Beeline: My fare → Services → Redirection.
• 📱 MegaFon-Personal Cabinet: Services → Call forwarding.
• 📱 My Tele2: Services → Redirection (not available at all rates).

Advantages of this method:

• ✅ Intuitive interface (no need to remember commands).
• ✅ Ability to save multiple redirection rules.
• ✅ Automatic balance check before activation.

There are, however, downsides:

• ❌ Not all carriers provide this option in the app (e.g. Yota does not support it).
• ❌ Sometimes additional authorization (SMS code or password) is required).

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If the redirect does not work through the operator’s application, try to disable it first through the operator’s application. USSD-code ##21# and then reconfigure it, which helps to reset possible conflicts in the settings.

Problems with redirecting to Xiaomi Redmi and their solutions

Even after you set it up properly, the redirect may not work, and here are the most common problems and ways to fix them:

If none of the methods worked, try resetting your network settings:

1. Go to Settings. → SIM-maps and mobile networks.
2. Select Network Settings Reset (or APN Reset).
3. Reboot the phone and set up the redirect.

How to Check Active Redirection Rules

To find out what redirection rules are in effect on your number, use USSD-check-code:

• 🔍 *#21# – Checking Unconditional Redirection;
• 🔍 *#61# - If no answer;
• 🔍 *#67# - if occupied;
• 🔍 *#62# - if out of range.

Once you enter the code, you will receive an SMS or notification with the current settings, and if the response says "Disabled" or "Not Provisioned", then the forwarding is not active.

On some Xiaomi Redmi (especially with custom firmware) USSD-The codes may not display the information correctly:

1. Install the USSD Checker app from Google Play.
2. Enter the verification code manually.
3. See the transcript of the answer in the appendix.

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If you use a business redirect, check it regularly through test calls, and some operators reset after prolonged inactivity (more than 30 days).

Redirect to Xiaomi Redmi with two SIM-map

If your Redmi has two sets of SIM-maps, redirects are customized for each. But there are a few nuances:

• 🔄 Operator Restriction: Some providers (e.g. Tele2) allow you to activate redirects on only one SIM-map.
• 📱 Settings conflict: If both SIM Unconditional forwarding is enabled, there may be failures (calls will be "locked").
• 🔋 Energy consumption: Constantly checking redirect rules on two cards increases battery consumption.

To avoid problems:

1. Configure redirection only to the main SIM-map.
2. For the second card, use conditional rules (for example, if there is no answer).
3. Check your balance periodically – some operators charge you for each redirect.

On Xiaomi Redmi Note 11 and newer when activating redirects to the second SIM-The notification icon may be missing, and it's a firmware bug that gets fixed by updating to the MIUI 14 or higher.

FAQ: Frequent questions about redirects to Xiaomi Redmi