How to enable call forwarding on Xiaomi smartphones: all ways

Call forwarding to Xiaomi is a useful feature that allows you to automatically redirect incoming calls to another number. This is true when you are temporarily unavailable, using a second phone or want to forward work calls to a personal number. In this article, we will discuss all the available ways to configure forwarding on Redmi, POCO and other devices running MIUI 14/15, including hidden features and solving typical problems.

It’s important to understand that redirecting settings are not just a phone model, but also a mobile operator. Some features may be limited to a plan or require additional activation. We’ll look at the universal methods that work on most Xiaomi devices, and also point out the nuances for popular carriers – MTS, Beeline, MegaFon and Tele2.

If you have never set up a redirect before, don’t worry: the process takes no more. 2-3 And for experienced users, we've developed advanced instructions, including customization through USSD-codes and third-party applications.

What is a redirect and why you need it on Xiaomi

Redirection (or call forwarding) is a feature that automatically redirects incoming calls from your number to another phone. On Xiaomi smartphones, it is implemented at the MIUI operating system level and is supported by all modern models, from the budget Redmi Note 12 to the flagship Xiaomi 14 Ultra.

Main use cases:

• 📱 Temporary Inaccessibility: When you are roaming, in a bad signal area, or just don’t want to answer your phone.
• 💼 Separating Work and Personal Calls: Redirecting Corporate Calls to Work Phone.
• 🔄 Use of the two SIM-maps: forwarding from one SIM to another within the device.
• 🛠️ Repair or replace phone: to avoid missing important calls while the main phone is missing.

On Xiaomi, redirecting works at the level SIM-The configuration of the card is not dependent on the phone model, but is determined by the services supported by the operator, which is free for most Russian operators, but some may charge for activation or for each redirected call. Check the terms with your provider.

⚠️ Note: If you use a virtual operator (e.g. Yota, Tinkoff Mobile or SberMobile), check for forwarding support in your personal account. MVNO limit the function.

Method 1: Configure redirects through standard settings Xiaomi

The easiest way to enable redirects is to use the built-in settings. MIUI. This method works on all Xiaomi, Redmi and other devices. POCO firmware-level MIUI 12.The instructions are relevant for phones with one or two SIM-map.

To set up the redirection:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to the Calls section → Call forwarding.
4. Choose. SIM-The card you want to set up a redirect for (if you have dual). SIM).
5. Specify the type of redirect: Always redirect all incoming calls; If busy, only when you talk; If no response is available, if you don’t respond within 15-30 seconds; If unavailable, when the phone is off or out of range.

+79XXXXXXXX

89XXXXXXXX

Turn on

OK.

Once activated, an arrow (→) will appear in the status bar, signaling that the redirect is on. To turn it off, go back to the same menu and press Turn it off.

Recipient number is correctly specified (without errors)

Selected the desired type of redirect (always / busy / no response)

Settings are saved (the arrow icon appears in status)

Checked balance (some operators write off funds for the service)-->

Method 2: Use of the USSD-forwarding

If for some reason the settings MIUI do not allow redirection (e.g. due to operator restrictions), can be used USSD-This method is universal and works on any phone, including the old Xiaomi models on the phone. MIUI 10/11.

Here's the main ones. USSD-forwarding:

To use the code, open the Phone app, go to the Keyboard tab and enter the command by replacing [number] with a target number in the format +79XXXXXXXXX or 89XXXXXXXXXXX. After entering, click the call button. You will receive a notification from the operator about a successful activation or error.

⚠️ Note: Some operators (e.g, Tele2) Alternatives may be used to USSD-If standard commands don't work, check the current codes on your ISP's website or in your personal account.

Through MIUI settings

USSD-code

Operator's application

Another way.-->

Method 3: Configure via mobile operator application

Many carriers offer their own service management applications, including redirects, which is convenient if you change your settings frequently or want to manage multiple services. SIM-map.

Here’s how to set up redirects through popular carrier apps:

• 📱 MTS: Open the My MTS application, go to the Services → Calls. → Redirect. Select the type and specify the number.
• 📱 Beeline: In the application My Beeline, find the Services section → Redirect. You can turn the function on or off here.
• 📱 MegaFon: In the Personal Account of MegaFon go to the Services → Call forwarding. All standard options are available.
• 📱 Tele2: In the appendix, My Tele2 select the Services → Redirect. You can also set the conditions here (always busy, no response).

The advantage of this method is the visual interface and the ability to quickly turn off the service, and in addition, operators’ applications often have additional options, such as forwarding to voice mail or setting the waiting time before redirecting.

If you have an operator application installed but no forwarding partition, upgrade to the latest version or check if your plan supports this feature, for example, on some corporate tariffs, redirection may be blocked.

💡

If you travel frequently, set up a local number redirection via the operator's app to help avoid high roaming costs.

Advanced settings: conditional redirection and exclusions

Xiaomi’s MIUI 14/15 smartphones offer additional forwarding options that allow for flexible call forwarding configurations, such as specifying that forwarding should only work at specific times or for specific contacts.

To set up conditional redirection:

1. Open the phone → Settings → Calls → Call forwarding.
2. Select the type of redirect (for example, if there is no response).
3. Click on the Additional Settings (if you have this option in your version of MIUI).
4. You can specify: Wait time before redirect (from 5 to 30 seconds); Days of the week when redirect is active; Exceptions for contacts from the Favorite or Blacklist.

On Xiaomi models 13T newer MIUI 15 there is a function "Smart forwarding", which automatically redirects calls to the second number SIM-maps if the main one is not available. This option is included in Settings → SIM-maps and mobile networks → Smart redirection.

If your version of MIUI does not have advanced settings, you can use third-party applications such as Call Forwarding or Tasker (for automating on a schedule), but beware: some programs require root rights or may conflict with system services.

Typical problems and their solution

Sometimes, a redirect to Xiaomi may not work or behave incorrectly, and let’s look at the most common problems and ways to fix them.

Problem 1: Redirects are not enabled through MIUI settings

• 🔹 Check if your plan supports this feature (check with the operator).
• 🔹 Update the firmware to the latest version MIUI (In older versions, there may be bugs).
• 🔹 Try to enable redirection through USSD-code.

Problem 2: Calls are not redirected to another number

• 🔹 Make sure the recipient number is correctly listed (without unnecessary characters).
• 🔹 Check balance – some operators block service when a negative balance is in place.
• 🔹 Restart your phone – sometimes system services MIUI They might "hang".

Problem 3: Redirects are working, but calls are still coming to the main number

• 🔹 You may have chosen the type If there is no response, but you don't wait for the timer to expire.
• 🔹 Check if the forwarding conflicts with other operator services (e.g., “Delivery to call").

Problem 4: The redirect icon is gone, but the calls are still being redirected

• 🔹 It could be an interface bug. MIUI. Try to turn off and re-enable redirection.
• 🔹 Use it. USSD-##002# to reset all redirect settings.

⚠️ Note: If after setting up the redirect you have stopped receiving SMS, Check if the forwarding service is activated at the same time, and some tariffs have conflicting features.

How to disable redirects to Xiaomi

There are a number of ways you can turn off redirects, depending on how they were turned on.

Method 1: Through the MIUI settings

1. Open the phone → Settings → Calls → Call forwarding.
2. Choose. SIM-map for which forwarding is enabled.
3. Click Turn Off next to the active redirect type.

Method 2: Through USSD-code

Enter one of the commands depending on the type of redirect:

• #21# – Disable all call forwarding
• #67# - Disconnect during employment
• #61# - Disable if no response is received
• #62# - Disable if unavailable
• #002# – Disable all types of redirects.

Method 3: Through the operator's application

Open your mobile operator’s application, find the section with the redirect and deactivate it.

Once turned off, the arrow (→) icon in the status bar should disappear. If the redirect is still active, restart the phone or contact operator support.

💡

Always turn off redirects after they are no longer needed, which will help you avoid unexpected expenses and missed calls.

FAQ: Frequently Asked Questions About Xiaomi Redirects