You miss important calls on your Xiaomi, even though the phone is not in silent mode and SIM-Is the dial-up problem one of the most common complaints of smartphone users of this brand, and 80 percent of the time it's not due to hardware malfunctions, but to software settings. MIUI, parameter SIM-In this article, we will analyze all possible causes and give step-by-step instructions on how to return incoming calls to work on any model from the Redmi Note 12 to the flagship Xiaomi 14 Ultra.
It's important to understand that dial-up is a complex process that involves multiple components: the phone's communications module, MIUI firmware, operator settings, and even third-party applications like Truecaller or Google Phone. We'll look at solutions from simple (checking basics) to complex (resetting network settings), and we'll also tell you how to diagnose the problem yourself. If after all the manipulations, the calls still don't come, at the end of this article you'll find a checklist for contacting the service center.
1. Checking the basic settings: why the dial-up doesn't work
Before digging deep into MIUI settings, make sure the problem isn't lurking on the surface. Here are 4 key points worth checking out first:
- 📶 Network signal strength if the indicator shows 0-1 If you're dividing or crossing the icon, the phone can't physically take calls. Try rebooting the device or moving to the better coverage area.
- 🔕 Do Not Disturb Mode, even if the phone is not silent, DND (Do Not Disturb can block call notifications. Check in the notification curtain or along the Settings path → Sound and vibration → Don't disturb.
- 📱 Active. SIM-Xiaomi with two slots sometimes automatically switches to inactive. SIM. Go to Settings. → SIM-maps and mobile networks and make sure that a green checkmark is lit next to the number.
- 🔄 Call forwarding, maybe the calls are being redirected to another number. → Settings → Additionally. → Call forwarding.
If all the items are OK, but the dial is still not working, move to the next section. Pay special attention to the item on the redirect: in 30% of cases, users accidentally activate it through the Internet. USSD-*21#, *67#, etc., without even knowing it.
Set-up of parameters SIM-card MIUI
Firmware MIUI features of the work with SIM-card, especially if the phone supports VoLTE (voice via a phone) 4G) Or VoWiFi, which is a way to check your phone's incoming calls, and if you're setting it up incorrectly, you can't see them:
- Open the Settings. → SIM-maps and mobile networks.
- Choose yours. SIM-card (if two of them).
- Make sure that options are included: 📞 Incoming calls – your number must be selected. 🌐 Mobile Internet – if it is disabled, some operators block the dial-up. 🔄 Switching the network – install the car or 4G/3G/2G.
Scroll down and check the "Additional" section:
- 🔗 Access point (APN) — the current configuration of your operator should be selected (for example, Internet.beeline.ru for Beeline).
- 📡 Type of network - if only necessary 4G, Your operator does not support VoLTE, calls will not come.
⚠️ Note: After resetting network settings will have to re-enter passwords from Wi-Fi and configure APN. Pre-save them in a notebook or take screenshots.
What if the MIUI update doesn’t work?
5. Problems with the Phone application and third-party dialers
Xiaomi uses the standard MIUI Phone app by default, but many install alternatives like Google Phone or Truecaller, and the conflict between them can result in calls either not being displayed or being reset immediately after dialing.
How to diagnose the problem:
- 📱 Remove all third-party calling apps (e.g. Truecaller, Drupe).
- 🔄 Reset the settings of the application Phone: Settings → Annexes → Application management → Phone. → Warehouse → Clear the data.
- 🛠️ Reinstall updates for the Phone app via Google Play (if there is one).
If you use Google Phone as your primary dialer, make sure that the options are included in its settings:
- 🔔 Call notifications.
- 📞 Automatic call reception (if disabled, can drop calls).
- 🔍 Identification of the number (sometimes conflicting with the MIUI).
💡
If all contacts are lost after cleaning the phone application data, don’t panic! They are stored in a Google account and will recover after syncing.
6. Hardware malfunctions: when it is time to go to the service center
If all software methods have been tried, but the dial still doesn't work, the problem may be in the hardware of the phone.
- 📡 There is no network signal even after rebooting and changing SIM-map.
- 🔌 The phone doesn't detect. SIM-card. Writes "No" SIM" or "card error").
- 🔊 Calls are broken through 1-2 seconds after adoption.
- 📵 The problem occurs after falling/getting moisture.