How to Set Up Calls on Xiaomi: From Basic Parameters to Troubleshooting

The setting up of incoming calls on Xiaomi smartphones often raises questions among users — especially if it comes to missed calls, quiet melody or failures in the standard Phone application. Unlike iPhones or devices on pure Android, MIUI firmware has unique features: duplicate settings in different menus, integration with Xiaomi Cloud services and its own battery optimization algorithms that can block notifications.

In this article, we will discuss all the ways to customize calls – from choosing melody and vibration to solving problems with missed calls on Redmi models, POCO and flagships of the Xiaomi series 13/14. We will pay special attention to the “underwater stones» MIUI 14/15, which are not described in official documentation.

If you find your phone not ringing in sleep mode, the call is interrupted after 5 seconds, or the melody sounds too quiet – here you will find specific solutions, not general tips like “reset the device.” All instructions are tested on current versions of firmware (as of June 2026).

For convenience, the material is broken down into blocks: first basic setup, then advanced features (such as customized contact tunes or call redirects), and at the end, troubleshooting. If you need help with a specific problem, use the table of contents or FAQ block at the end of the article.

1. Basic call setup in MIUI

So, let's start with the basics: how to change the ringtone, how to adjust the vibration and volume, and these are available in the standard Phone app, but in MIUI, they're duplicated in the Settings menu, which is often confusing.

To open the call settings:

1. Launch the Phone app (pipe icon).
2. Click on the three dots in the upper right corner → Settings.
3. Select Calls or General Settings (depending on the MIUI version).

Here you will see the key options:

• 🔔 Call melody – Select standard or custom ringtones (files must be in the Ringtones folder on the internal drive).
• 📳 Vibration when calling – on/off, as well as intensity setting (in new versions) MIUI Vibration patterns available).
• 🔊 Volume – adjusting the sound level for incoming calls (not to be confused with the overall volume of media!).
• 🔄 Autocall replay – how many times will the phone ring when a missed call (by default – 2 times with an interval of 30 seconds).

MIUI 15 has introduced Adaptive Call Volume, which automatically increases the volume in noisy conditions (such as outside). To turn it on, go to Settings → Sound → Adaptive Sound and activate the call slider.

2. Individual settings for contacts

If you need to assign a unique melody or vibration to a particular caller (for example, to immediately know that your boss or loved one is calling), do the following:

Method 1: Through the Contact Application

1. Open Contacts and select the contact you want.
2. Click Edit (pencil icon).
3. Scroll down to the Call block and click the Melody by default.
4. Select a file from the list or click Add to download your ringtone (.mp3,.m4a,.ogg formats are supported).

Method 2: Using the Phone App

• 📞 In the call log, find the contact number and click on it.
• 🖊️ Choose Change. → The ringing melody.
• 🎵 Here you can adjust the vibration (vibration when calling) and the color of the notification (Call color – only works on the phone). AMOLED-screen).

Please note: if you have assigned an individual tune, but a standard ringtone is playing when calling, check:

1. Is there a mode Do not disturb (exceptions for contacts are configured separately).
2. Have you reset after updating MIUI (this happens when you switch to a new firmware version).

💡

To quickly find contact with an individual tune, search the "Contacts" application for ringtone: (without space).

3. Set up Missed Call Notifications

One of the most common problems with Xiaomi is that the phone doesn’t show missed call notifications, which is due to the battery optimization feature, which by default limits the background activity of the Phone app.

To fix this:

1. Go to Settings → Applications → Application Management.
2. Find the phone in the list and select it.
3. Activate the following options: 🔄 Auto-Run (allows the application to run in the background). 📱 Without restrictions in the Battery Optimization section. 🔔 Display notifications (should be included for all types of notifications).

If the missed calls still don't show up:

• 🔍 Check if notifications are hidden in the curtain (swipe down with two fingers and press Control). → Missed calls).
• 🔄 Restart your phone – sometimes it crashes because of a conflict with other apps (such as messengers like WhatsApp or Telegram).
• 📱 Install an alternative call app (like Google Phone) if the problem persists.

4. Call forwarding and additional functions

MIUI has built-in tools for redirecting calls, blocking unwanted numbers, and even recording conversations (on some models).

Call forwarding (calling forwarding):

1. Open the phone → Settings → Additional → Call forwarding.
2. Select a condition: 📞 Always redirect all incoming calls. 📵 If you are busy, if you are talking on a different number. ❌ If no response is given, if you do not pick up the phone within a given time (default 20 seconds). 📴 If not available – if the phone is off or out of coverage.

Enter the number for redirection (for example, a second SIM or work phone).

Turn on

Number lock:

To block spam or unwanted calls:

1. Open the phone. → Journal → ⚙️ Settings → Number locking.
2. Click Add and select contact or enter the number manually.
3. Activate the option to Lock Unknown numbers if you want to screen out calls from hidden numbers.

Record of conversations:

Some models (Xiaomi 13 Pro, Redmi K60 and later) have built-in call recordings to enable:

1. Go to the phone → Settings → Record conversations.
2. Choose to Record automatically or ask before recording.
3. Specify which numbers to write: All, only unknown or only from contacts.

Problem 3: The quiet sound of the bell

If the melody is barely audible even at maximum volume:

1. Clean the speaker of dust (use a soft brush or compressed air).
2. Check to see if No Sound is on for alarms and media (sometimes it affects calls).
3. Update the firmware: older versions of the MIUI had a volume-limiting bug for some models (Redmi 9, POCO X3).
4. Install a third-party launcher (like Nova Launcher) – sometimes system restrictions are reset.

💡

If the call issue has occurred after the MIUI update, try rolling back on the previous firmware version or wait for the patch. Xiaomi often releases "hot" fixes for critical bugs within 1-2 weeks.

6. Alternative Calling Applications

If the standard Phone app is unstable, consider alternatives that offer additional features, such as:

• 📊 Call statistics (duration, frequency of contacts).
• 🔍 Recognition of spam and fraudulent numbers.
• 🎨 Customization of the interface (dark theme, widgets).

Top.-3 Applications to replace the standard "phone»:

To install an alternative application:

1. Download it from Play Market.
2. Open your phone’s settings and select the new default app: Settings → Apps → Default → Phone.
3. Allow all necessary rights (contacts, microphone, notifications).

⚠️

Note: When using third-party applications for calls, Xiaomi Cloud services (for example, synchronizing call logs) may be disrupted. Before installing, back up your contacts in Settings → Xiaomi Account → Cloud → Backup.

7. Set up calls for two SIM-map

If your Xiaomi supports two of your SIM-cards, you can flexibly configure which one is used for default calls, as well as as assign individual tunes for each.

How to choose SIM-call-card:

1. Open the phone → SIM-card settings →
2. Select SIM for outbound calls and specify your preferred card.
3. Activate the Ask always option if you want to select SIM before each call.

Individual settings for each SIM:

• 🔔 Assign different tunes: Settings → Sound. → The ringing melody SIM1/SIM2.
• 📵 Turn off missed call notifications for second SIM, If it is used only for the Internet: Settings → Notifications → Missed calls → SIM2.
• 📡 Set Network Priority: If One SIM only works 2G, And the second one is in 4G, Select Settings → SIM-map → Preferred type of network.

⚠️

Note: On some models (Redmi Note 11, POCO M4 Pro) with two active SIM-One of these cards may be missing, and this is a hardware feature, because the communication module doesn't work on two networks simultaneously. SIM Or use it only for data.

8. Frequent questions and answers