How to remove the “Number hidden” on the Xiaomi phone: all working methods

Are you tired of seeing the “Number Hidden” on your Xiaomi, Redmi or other screen? POCO? This problem is familiar to many users when incoming calls are displayed without a subscriber ID — instead of a regular phone number, an annoying phrase appears. The reasons can vary from operator settings to firmware features. MIUI. In this article, we will discuss all the current ways to return the display of numbers on your device, including hidden system functions, USSD-codes and third-party solutions.

It is important to understand that hiding a number is often initialized by the caller (through the prefix *31# or phone settings).However, in 30% of cases, the problem lies in the settings of your smartphone or phone. SIM-We analyzed user reviews on the forums. 4PDA Mi Community, tested the methods on Xiaomi 13 Pro, Redmi Note 12 and POCO X5 — We are ready to provide accurate instructions that will work in 2026.

Why don’t Xiaomi caller numbers show up?

Before we get to the bottom of the problem, here are the main reasons why your Xiaomi might not display numbers:

• 📵 Operator settings: Some mobile networks (such as Tele2 or Iota) by default hide caller IDs to save signaling traffic.
• 📱 Hide the number: the subscriber can use the *31# prefix before dialing your number or activate this option in his phone.
• 🔧 Settings MIUI: Xiaomi has a “Display Numbers” option that can be accidentally disabled.
• 🛡️ Blocking apps: Programs like Truecaller or GetContact sometimes conflict with system number identification services.
• 📶 Problems with SIM-Card: Physical damage or card initialization errors can cause caller display failures ID.

Interestingly, according to J’son & Partners, up to 15% of Russian subscribers experience a hidden number problem at least once a month, and 60% of the time it’s not the phone that’s the fault, but the network settings or the caller, but if the problem manifests itself with all the incoming ones, it’s likely your device.

Method 1: Checking the MIUI settings (the fastest method)

Starting with the simplest, the built-in MIUI firmware settings, the newer versions (starting with MIUI 13) have changed the path to settings, so watch carefully:

1. Open the phone application (pipe icon).
2. Slip on three dots in the upper right corner → select “Settings”.
3. Go to the “Additional Settings” section (or “More” in older versions).
4. Find the item "Identification of the caller" or "Display numbers".
5. Make sure the switch is in the "On" position.

If this is not the case, don't worry. Some regional firmware (e.g. India or Europe) may not have it, so move on to the next method.

Check the version of MIUI (Settings → About the phone)

Close all background applications

Connect to stable Wi-Fi or 4G

Have it on hand PIN-code SIM-map-->

⚠️ Note: On some models POCO (for example, POCO F4) post-update MIUI 14, this parameter is reset. If you've recently updated your firmware, check the settings again.

Method 2: USSD-number-code

If the problem lies in the settings of your operator, you can try to reset them with the help of special USSD-These codes work for most Russian providers (MTS, Beeline, MegaFon, Tele2):

How to use the codes:

1. Open the phone app.
2. Enter one of the codes above (e.g. ##31#).
3. Press the call button (green tube).
4. Wait for SMS or notifications of successful service shutdown.

Important: if after entering the code you get the answer “Service is inactive”, then the problem is not in your operator settings, but in your phone or phone. SIM-map.

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If USSD-codes don't work, try restarting your phone before you enter them. MIUI block the processing of commands without restarting.

Method 3: Reset network settings (for power users)

If previous methods didn't work, you may have had a mobile network settings crash, and resetting to factory settings will help, and you'll need to re-enter APN settings after this procedure.

Instructions:

1. Go to Settings. → SIM-maps and mobile networks.
2. Choose yours. SIM-card (if there are several).
3. Slip on “Network Settings Reset” or “APN Reset”.
4. Confirm the action (it may be necessary to enter) PIN-code).
5. Reboot the phone.

After rebooting, check if the numbers are displayed. If not, go to the next method. Note that some models (Xiaomi 12T, Redmi Note 11 Pro+) require manual restoration of Internet settings after resetting the APN, which can be requested from the operator or found on the official website.

⚠️ Warning: Don’t confuse Network Settings Reset with All Settings Reset! The second option will delete all your data, including contacts and apps.

Method 4: Using Third-Party Applications

If the system methods don’t work, specialized applications will come to the rescue, they work on the principle of a database of numbers and can “substitute” the display of hidden caller IDs.

• 📞 Truecaller – detects numbers even if they are hidden (using crowdsourcing database.
• 🔍 GetContact is an alternative to Truecaller with a stricter privacy policy.
• 🛡️ Hiya – blocks spam and tries to reveal hidden numbers (free version with restrictions).
• 📱 CallApp – has a built-in caller identifier ID and recording.

How to configure Truecaller to disclose numbers:

1. Download the app from Google Play (or APKMirror if it is blocked in your area).
2. Register through your phone number or Google account.
3. In the application settings, enable: “Caller Identification”, “Show numbers even if they are hidden”, “Use Truecaller as a system application” (requires permissions)

Settings → Applications → Truecaller → Permissions

"Phone."

"Contacts."

«SMS»

Important: apps like Truecaller don't guarantee 100% results, because they depend on the user database, and if the caller's number has never been saved on someone's phone, the program won't recognize it.

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The app side is only effective for numbers that are already in their database, and for completely new or virtual numbers, they are useless.

Method 5: Manual editing of system files (for advanced ones)

This method is only suitable for users with unlocked bootloader and root rights. It involves editing the build.prop file, which is responsible for system parameters, including displaying caller ID.

⚠️ Warning: Misrepresenting this file may result in loss of warranty and phone inoperability.Do backup before starting!

Instructions:

1. Install a file manager with root support (such as Root Explorer or Solid Explorer).
2. Go to /system/build.prop.
3. Find a line. ro.telephony.call_ring.multiple=False and replace it with ro.telephony.call_ring.multiple=true.
4. Add a new line to the end of the file: ro.telephony.default_network=9.
5. Save the file, reboot the phone.

If you suspect a hardware problem (such as a communication module damage), contact a service center. At Xiaomi, such malfunctions are often covered by a warranty if the phone is not dropped or disassembled.

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Before visiting the service center, check if the warranty period has expired. To do this, enter your phone's IMEI at [mi.com/global/verify](https://mi.com/global/verify).

FAQ: Frequent questions about hidden numbers on Xiaomi