How to remove a number from the blacklist on the Xiaomi phone: all ways

The blacklist on Xiaomi smartphones is a useful feature that helps block unwanted calls and SMS. But sometimes users face the opposite problem: how to unlock a number if it was added to the list by mistake or the situation has changed. In this article, we will discuss all the current ways to remove contacts from the blacklist on MIUI shell devices (including Redmi, POCO, Mi models).

Errors in blacklisting can result in the loss of important calls or messages, for example, many users complain that after the MIUI update, the lock is reset or, conversely, the numbers remain locked even after they are removed from the list, we will tell you how to avoid such problems and what to do if standard methods do not work.

Xiaomi is a company that regularly changes the configuration of new firmware versions, so the instructions that are relevant to MIUI 12 may not be suitable for MIUI 14 or HyperOS. In this article, we took into account all the changes and provided universal solutions that work on most devices of the brand.

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1. Standard method: through phone settings

The easiest method is to use the built-in MIUI tools. This method is suitable for all modern Xiaomi smartphones, including the Redmi Note 12, POCO X5 and Mi 11. The main condition: you must have a standard shell without deep modifications.

To remove the number from the blacklist:

  1. Open the phone application (pipe icon).
  2. Click on the three dots in the top right corner and select Settings.
  3. Go to the Blocking Numbers or Blacklist (the name may be different).
  4. Find the blocked contact and swipe it left or tap on the basket.

If you have a MIUI 14+ or HyperOS, the path may be slightly different.

Settings → Applications → Application Management → Phone → Permissions → Number Locking

Check the version of MIUI in Settings → About the phone

Make sure the number is actually locked (try calling from another phone)

Close all background apps that may use the phone book

Make a backup of contacts in case of failure-->

Important: In some Xiaomi firmware, the blacklist syncs with your Mi Account account, and if you delete a number on one device, it will be unlocked on other gadgets associated with that account.

2. Deletion through the “Contacts” app

The alternative method is to use the Contacts app, which is convenient if you want to unlock the number that is saved in the phone book, and the instructions are relevant for the Redmi 10, POCO F4 and other models with MIUI 12.5+.

Step-by-step:

  • 📱 Open the Contacts app (the icon with the man).
  • 🔍 Find the right contact through search or scroll through the list.
  • 📝 Click on the contact, then three dots in the upper right corner.
  • 🚫 Choose Remove from the blacklist or Unblock.
  • ✅ Confirm the action if a request appears.

If the option to remove from the blacklist is inactive, this may mean that the contact is blocked not through the standard MIUI settings, but through a third-party application (for example, Truecaller or Google Phone), in which case you need to check the settings of these programs.

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If you don’t see a blocked contact in the main list, try turning on the hidden numbers display. To do this, in the Contacts app, go to Settings → Show blocked

3. Unlock via Mi Account (if the number is locked in the cloud)

One of the key differences Xiaomi has from other brands is its deep integration with the Mi Account ecosystem, which means that if you use cloud sync, the blacklist can be stored not only on your device but also in your account, which means that even after you reset or change your phone, the lock will remain.

To remove the number from the cloud blacklist:

  • 🌐 Open your browser and go to account.xiaomi.com.
  • 🔑 Sign in to your Mi Account (the same as on your phone).
  • 📱 Go to the Devices section → Managing lockdowns.
  • 🗑️ Find the blocked number and click Delete.

If there is no partition with locks, then your version of the account does not support this feature, in which case try another method or update the firmware to the latest version. MIUI/HyperOS.

What to do if you can’t log in to your Mi Account?
If you have forgotten your Mi Account password, restore it via your linked email or phone number. If your account is not yours (e.g., the phone was bought with your hands), reset to factory settings via Settings → About Phone → Settings Reset. Note that this will delete all data from the device!

4. Use of third-party applications (Truecaller, Google Phone)

Many Xiaomi users install alternative calling apps, such as Truecaller or Google Phone, which have their own blacklists that don't sync with standard MIUI settings. If you've blocked a number through such an app, you should unlock it there.

Instructions for Truecaller:

  • 🛡️ Open the Truecaller app.
  • 👤 Go to the Profile section → Blacklist.
  • 🔍 Find the locked number and swipe it to the left.
  • 🗑️ Confirm the deletion by clicking Unblock.

For Google Phone (if installed as the default app):

Open Google Phone → Three Dots → Settings → Blocked Numbers → Select a Number → Delete

Important: If you use multiple applications to block (like Truecaller and the standard MIUI blocker), you need to unlock the number in each of them separately, otherwise calls may still not pass.

5. Resetting phone settings (extreme case)

If none of these methods worked, it may be a system failure, in which case factory resets would help, but this method should only be used as a last resort, since it deletes all data from the device.

How to perform the reset:

  • ⚙️ Go to Settings. → The phone. → Resetting settings.
  • 🔄 Select Reset All Settings (not to be confused with Reset Network Settings!).
  • 🔐 Enter the password from the lock screen if required.
  • 📱 Confirm the action and wait for the reboot.

After resetting, all blocked numbers will be deleted, but also disappear:

  • 📸 Photos and videos (if not saved to the cloud).
  • 📱 Installed applications and their data.
  • 📞 Call log and SMS.
  • 🔑 Wi-Fi and Bluetooth settings.

Yes, and I had to re-establish contact via messages |Yes, but I quickly unlocked |No, I always check before blocking |I don't know how to check-->

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Resetting is a nuclear option.Be sure to back up your data through Settings before using it → Additional → Backup and Reset

6. Check of locking at operator level

Sometimes users confuse a lock at the phone level with a lock on the part of the mobile operator. If you tried all the ways, but the number still can not call you, perhaps the problem is in the services of your provider (for example, the Blacklist from MTS or the Call Ban from Beeline).

How to check and disable the lock from the operator:

Operator.Team to checkCommand to shut down
MTS*111*085#*111*085*2#
Beeline*110*789#*110*789*0#
MegaFon*105*421#*105*421*0#
Tele2.*155*1#*155*1*0#

If you have a tariff with advanced settings (for example, "Super MTS" or "Everything is possible" from Tele2), the lock can be controlled through the personal account on the operator's website.

  1. Sign in to the operator's website.
  2. Go to the Services section → Number locking.
  3. Remove the number from the list or disable the service completely.

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If you are not sure if the lock is at the phone or operator level, try calling from a locked number to another phone with the same phone. SIM-If the call passes, the problem is in the settings of Xiaomi, if not, the operator is to blame.

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Frequent Mistakes and How to Avoid Them

When working with a blacklist on Xiaomi, users often face typical problems, and here are the most common ones and ways to solve them:

1.The number removed from the blacklist but calls don't pass

  • 📵 Check if the number is blocked in another application (Truecaller, Google Phone).
  • 📡 Make sure you have a connection (sometimes operators temporarily block incoming ones).
  • 🔄 Restart your phone – sometimes the settings only apply after a reboot.

2.The blacklist is empty but calls aren't coming

  • 🛡️ Check the settings Do not disturb in Settings → Sound and vibration.
  • 📞 Make sure the number is not on the spam list (in some firmwares, it is a separate section).
  • 📶 Try calling from another number - maybe the problem is on the subscriber's side.

3.After the MIUI update, the blacklist reset

  • 🔄 This is a well-known problem with some versions. MIUI 13. Try adding the number again and deleting it.
  • 📥 If the list is empty but the numbers should be, check sync with Mi Account.
  • 📌 In extreme cases, reset the settings of the Phone application in Settings. → Annexes → Application management → Phone. → Warehouse → Drop it.

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If all locked numbers are gone after the firmware update, don’t panic. Most likely, they are saved in the cloud and will recover after re-synchronization with Mi Account.

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🔍 How to check if my Xiaomi number is blocked?
There are several ways: Ask a person to call you from another phone. If the call is reset after 1-2 beeps, the number is blacklisted. Check the call log: blocked numbers can be displayed in gray or with a lock icon. Open Settings → Lock numbers and see the list. If you blocked a number through Truecaller, check the list of blocked numbers in this application.
📱 Can I restore a number removed from the blacklist?
No, Xiaomi doesn't keep a history of blacklisting. If you delete a number and don't remember what the contact was, you can't restore it. However, you can: View the call log - maybe the number is there. Check SMS - sometimes blocked numbers leave messages in the Spam folder. If the number was saved in contacts, find it in the Contacts Recycle Bin (Remote section).
🔄 What to do if the blacklist is not synced between Xiaomi devices?
The problem is usually with Mi Account settings. Try: Make sure both devices use the same Xiaomi account. Check if your contacts are synced in Settings → Accounts → Mi Account → Sync. Update your firmware to the latest version - older versions of MIUI didn't sync well. Perform forced sync: open Mi Account and click Sync. If nothing works, try deleting your account and re-adding it on both devices.
🚨 Can a blocked number leave a voice message?
Depending on the settings: If the number is locked through the standard MIUI settings, the call is reset immediately, and you can not leave a voice message. If the lock is configured through the operator, the subscriber can hear voicemail (if it is connected). Truecaller has the option to allow voice messages even for locked numbers - check the settings of the application.
📵 How to block a number so that he doesn’t know it?
On Xiaomi, all locks work “quietly”: the Subscriber does not receive any notifications about the lock. When calling, he hears either short horns or a message “Subscriber is temporarily unavailable” (depending on the operator). SMS from the blocked number does not reach you, but the sender does not see an error (the message goes into a “black hole”). The only way that the subscriber can find out about the lock is if he calls you from another number and asks why his previous number does not pass.