How to remove the answering machine on the phone Xiaomi: all the ways of 2026

The answering machine on Xiaomi smartphones is often a source of irritation: it activates spontaneously after updates, interferes with calls or sends subscribers standard voice messages without your knowledge. Unlike the operator’s voice mail, the built-in answering machine MIUI works at the system level and can conflict with other services, such as blocking conversation recording or duplicate notifications.

Complicating the problem is that new versions of MIUI 14/15 have changed the path to answering machine settings, and in some regional firmware, the option is completely hidden. This article covers all the current ways to disable, from standard menus to radical methods like resetting, we will also discuss how to distinguish the Xiaomi system answering machine from the service of a mobile operator and what to do if the deactivation button is inactive.

Why the answering machine turns on itself: 5 reasons

In 80 percent of cases, users encounter the answering machine unknowingly, and here are the typical scenarios for activating it:

• 📱 Update MIUI: After installing a new version of the firmware (especially) MIUI 14→15) the system can reset call settings to default values where the answering machine is enabled.
• 🔄 Network reset: When network parameters are restored (e.g. after a change of location) SIM-cards) are sometimes reset and voicemail settings are.
• 📞 Operator service: Mobile operators (MTS, Beeline, Tele2) connect voice mail automatically at the first activation SIM. It is easily confused with the system answering machine Xiaomi.
• 🔧 Third-party apps: Programs like Truecaller or Google Phone may conflict with native call settings.
• 🛠️ Manual Turn on: Sometimes users activate the feature accidentally, for example, when setting up Driving Mode or Silent Profile.

Before you turn off your answering machine, make sure it's the answering machine, call your number from another phone and check:

• 🔊 Is the standard Xiaomi greeting ("Subscriber temporarily unavailable") or the operator's personalized message heard.
• ⏱️ After how many seconds the defendant works (system switches on after 15-30 seconds, operator - immediately).

Method 1: Disconnect via MIUI settings (relevant to MIUI 12-15)

The most reliable method is deactivation via the Phone menu. The interface may differ depending on the version of the MIUI and the model (Redmi Note 12, POCO X5, Xiaomi 13T, etc.), but the general logic remains.

Step-by-step:

1. Open the phone application (pipe icon).
2. Press three points (⋮) top-right → Select Settings.
3. Go to the Voicemail or Autoresponder section (in MIUI 15 may be called the Defendant).
4. Move the slider Turn the answering machine on the off position.
5. Save the changes and restart the phone (required!).

If there is no Voicemail item:

• 🔍 Try to find it through Search in the settings (the magnifying glass icon in the top menu).
• 📱 On some models (Redmi) 10C, POCO M5) The other way: Settings → Annexes → Phone. → Permits → Additional settings → Voicemail.

⚠️ Note: On firmware for the global market (e.g. Xiaomi.eu), the answering machine option may not be available at all.

Method 2: Deactivation through USSD-operator

If Xiaomi does not have a shutdown option, the problem may lie in the service of the mobile operator. USSD-team:

How to use:

1. Open the Phone app and go to the Keyboard tab.
2. Enter. USSD-command for your operator (see table) and press the call button.
3. Wait. SMS-notification of service disconnection (may come in 5-15 minutes).

If the team didn't work:

• 📞 Call in support of the operator (numbers: MTS - 0890, Beeline - 0611, MegaFon - 0500).
• 💳 Check balance – some operators block service management when a negative score is taken.

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If the answering machine continues to work after the shutdown, try temporarily switching the phone to Flight Mode for 1 minute, then return normal mode. This will reset the network settings.

Method 3: Resetting phone settings (radical method)

If the previous methods didn't work, you'll have to reset to factory settings, which will delete all the data from the phone, including the answering machine settings, but you'll also have to delete:

• 📱 Contacts (unless synced with Google or Mi Account).
• 📸 Photos and videos (if not saved to the cloud).
• 🎮 Installed applications and their data.

Resetting instructions:

1. Go to Settings → About the phone → Reset settings.
2. Select Delete all data (may be called Recovery and Reset).
3. Enter the password from Mi Account (if tied) or the pattern lock.
4. Confirm the action and wait for the reboot (it will take 5-10 minutes).

⚠️ Note: On phones with a bootloader unlocked, a reset may result in an Anti-Rollback device being locked. → Additionally. → For developers → Loader lock status.

Method 4: Disconnect via ADB (for advanced users)

If standard methods don’t work, you can use Android Debug Bridge (ADB), a low-level system management tool that works for MIUI 13/14/15 and requires a computer.

What you need:

• 💻 Computer with Windows/macOS/Linux.
• 🔌 Cable USB Type-C (original).
• 🛠️ Installed drivers Xiaomi and ADB (You can download from the official website).

Step-by-step:

1. Enable debugging over USB on your phone:


Settings → About Phone → MIUI version (click 7 times until the words “You became a developer” appear).




Return to Settings → Additional → For Developers → Enable Debugging by USB.





2 Connect the phone to the computer and confirm the trusted device.





3. Open the command line (Windows) or terminal (macOS/Linux) and type:




adb shell settings put global voicemail_enabled 0





4. Reboot the phone.

If the team doesn’t work, try an alternative:

adb shell am start -a android.intent.action.CALL_BUTTON -d tel:##4636##


(Look for the “Voicemail” item in the test menu and turn it off)

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ADB-The teams only work on phones with an unlocked bootloader or official global firmware. MIUI (For example, for Xiaomi 13 Pro with China firmware ROM) This method may not work.

How to check if the answering machine is turned off

After applying any of the methods, you need to make sure that the answering machine is actually deactivated. Here are 3 ways to check:

• 📞 Test call: Call your phone from another phone. If you hear long horns (over 30 seconds) or forwarding to the operator's voicemail, Xiaomi's answering machine is disabled.
• 🔍 Checking in settings: Go to the phone → Settings → Voicemail: If the option is gray or the slider is off, then the function is deactivated.
• 📊 Call log: See the history in the Phone app. If there's no badge next to missed calls 🎙️ (Voicemail, all right.

Important: Some models (e.g. Redmi Note 11 Pro+) may still be forwarded to the operator’s voicemail after the answering machine is turned off. These are different services – they need to be deactivated separately.

Frequent Mistakes and How to Avoid Them

When you turn off your answering machine, you often have typical problems, and here's how to solve them:

⚠️ Attention: On phones with two SIM-You can only activate the answering card for one of these. Check the settings separately for each line in the phone menu. → Settings → SIM-map.

FAQ: Answers to Frequent Questions