Video Call on Xiaomi: How to enable, configure and eliminate errors

Video communication has become an integral part of everyday communication - from working calls to conversations with loved ones. MIUI There are several ways to make a video call, but not all users know how to set up the camera, microphone and choose the best application. MIUI Dialer to messengers like WhatsApp and Telegram, and also solve typical problems – why does not work video, lost sound or connection is cut off.

Xiaomi devices are closely integrated with the Mi Account ecosystem and branded services, for example, video calls via Mi Video Call are available only on some models (mainly flagships of the Mi series). 11/12/13 Redmi Note 11 Pro+). If your smartphone doesn't support built-in video calls, don't worry: instant messengers often work more stable.

1. Video call through the standard application MIUI

Brand call MIUI Dialer on some Xiaomi models supports video communication via ViLTE (Video over) protocol LTE). This function is only available under three conditions:

• 📱 Your smartphone is included in the list of supported models (see the table below).
• 📶 The operator supports ViLTE (in Russia it is MTS, Beeline, MegaFon, Tele2).
• 🔧 In the settings enabled the option Video calls (path: Settings) → SIM-maps and mobile networks → Video calls).

To make a video call:

1. Open the phone application (pipe icon).
2. Choose a contact or enter the number manually.
3. Click on the camera icon next to the call button (if not, the function is inactive).
4. Wait for the caller to respond. The first call may require confirmation of access to the camera and microphone.

Smartphone supports ViLTE|

The operator has included the ViLTE service on your tariff|

In the settings SIM-Cards activated option "Video calls"|

The camera and microphone are not occupied by other applications-->

Important: if the video call button is not displayed, check if the function in the operator settings is disabled. USSD-request *111*775#, And Beeline's through his personal account.

2. Supported Xiaomi models for ViLTE video calls

Not all Xiaomi devices support video calls through the standard app, and here is the current list of models (as of 2026) that are officially compatible with ViLTE in Russia and CIS countries:

If your model is not on the list, video calls are available MIUI Dialer is not available. In this case, use messengers (section 3).

3. Video calls via messengers: WhatsApp, Telegram, Viber

The most versatile way to call from a video to Xiaomi is to use instant messengers, which work on any model, are independent of the operator and often offer the best communication quality.

3.1. WhatsApp

• 📲 Supports video calls to 8 participants (group mode).
• 🔒 End-to-end encryption (neither WhatsApp nor Xiaomi can listen to the conversation).
• 📶 It even works on 2G, But you need a stable video. 4G/5G or wifi.

How to make a call:

1. Open a chat with a contact on WhatsApp.
2. Click the camera icon in the upper right corner.
3. Confirm access to the camera and microphone (if requested for the first time).
4. Wait for the response of the interlocutor.

3.2. Telegram

Telegram offers two types of video calls:

• 🎥 Regular video call – up to 30 participants, no time limit.
• 🖥️ Video chats – group rooms with screen and broadcasting capability (up to 1000 viewers).

Feature Telegram on Xiaomi: the application can conflict with battery optimization MIUI. If the call is terminated, add Telegram to the exceptions:

Settings → Applications → Application Management → Telegram → Battery → Without restrictions

3.3. Viber

Viber is suitable for calling older Xiaomi models (e.g. Redmi 9 or Xiaomi). POCO X3), It's less resource-intensive, but the video quality is lower than the competition:

• 📶 Turn off traffic savings in Viber settings.
• 🔧 Turn it on. HD-sound (in call settings).
• 📵 Close background apps that consume the Internet (for example, TikTok or YouTube).

WhatsApp|

Telegram|

Viber|

Another (write in the comments)|

4.Tune the camera and microphone before the call

Video or audio issues during a call are often due to incorrect resolution or application conflicts. Before making your first video call on Xiaomi, follow these steps:

1. Check the permits: 📷 For the camera: Settings → Annexes → Application management → [messenger] → Permits → Camera. 🎤 For the microphone: the same way, but choose the microphone.

Turn off battery optimization:

MIUI

Check the main camera:

WhatsApp

switchover

Critical error: if after the update MIUI the camera stopped working in messengers, reset the settings of the camera application through Settings → Annexes → Camera. → Warehouse → Clear the data. This will remove user settings, but restore compatibility with video calls.

💡

If the image freezes during the call, try turning off Hardware Acceleration in the developer settings. → The phone. → Version. MIUI (Press 7 times, then in Settings. → Additionally. → For developers → Disable hardware acceleration (reboot is mandatory).

5. Solving video calling problems on Xiaomi

Even on new Xiaomi models, users are faced with typical video calling errors, and the following are proven ways to fix them:

5.1. no video call button in MIUI Dialer

Causes and solutions:

• 📵 The operator does not support ViLTE: check the operator's website or call for support.
• 📱 Outdated firmware: Update MIUI through settings → The phone. → Updating the system.
• 🔧 Disabled function in settings: path - Settings → SIM-maps and mobile networks → Video calls.

5.2 Video lagging or disappearing

Checklist for stabilization of communication:

Connect to Wi-Fi (if you use mobile internet)|

Close all background apps (especially torrents and streaming)|

Switch the camera to a lower resolution (in the settings of the messenger)|

Turn it off. VPN (if it's on)|

Reboot your smartphone-->

If the problem persists, try:

Settings → Wireless Networks → Modem and Access Points → Data Transfer → Disable

This option sometimes conflicts with video communication.

No sound or the interlocutor cannot hear

Possible causes:

• 🔇 The microphone is busy with another application: close all programs that use the microphone (for example, voice assistants).
• 📵 "On the plane" or "Do not disturb" mode: check the top notification panel.
• 🔧 Sound settings: In some messengers (for example, Zoom), you need to manually select a microphone in the call settings.

💡

After the update MIUI lost audio in video calls, reset the settings Sounds and vibrations through Settings → Sound. → Resetting. It'll bring back the factory settings of the microphone and the speakers.

6. Alternative video communication methods: Zoom, Skype, Google Meet

If standard methods are not suitable (e.g., you need conferences with a large number of participants), consider specialized services:

For Zoom and Google Meet on Xiaomi, the problem with the virtual camera is relevant: if the image is not transmitted, give permission to Project the screen in the application settings.

7. Battery Optimization for Long Video Calls

Video calls use up a lot of battery power to extend the call time.

• 🔋 Enable the Power Saving Mode: Settings → Battery → Energy Saving Mode (Select Balanced).
• 🌡️ Reduce the brightness of the screen: automatic adjustment (Settings) → Display. → Autobrightness can save up to 15% of charge.
• 📶 Turn it off. 5G: If the signal is weak, switch to 4G (Settings → SIM-map → Preferred type of network).
• 🔌 Use charging: if the call is long, connect the smartphone to the network (33W+) You can talk and charge at the same time.

💡

Xiaomi 13 Ultra and other flagships with QHD+-Switch the resolution to Full. HD+ before the call: Settings → Display. → Screen resolution. It'll reduce the load on the processor and save you battery.

8.Security of video calls on Xiaomi

Video communication can become a vulnerability to your privacy.

⚠️ Note: Never accept video calls from unknown numbers in the MIUI Dialer can be a scam with a spoofing. Attackers simulate the numbers of banks or support services.

• 🔐 Check encryption: WhatsApp and Telegram are encrypted by default. In Zoom, enable End-to-End Encryption in your account settings.
• 📵 Turn off the camera: if the interlocutor is not needed on the screen, turn off the video (saves traffic and battery).
• 🚫 Don’t share screen: In Zoom or Google Meet, random screen broadcasting can reveal personal data (passwords, messages).

On Xiaomi MIUI 14+ There is a built-in function Protection of privacy:

Settings → Privacy → Privacy Protection → Video Calls

Here you can deny applications access to the camera and microphone globally.

FAQ: Frequent questions about video calls on Xiaomi