Call forwarding to Xiaomi Redmi is a useful feature that allows you to redirect incoming calls to another number when you are busy, out of coverage or just do not want to answer. Setup takes less than a minute, but many users face problems: the option is inactive, calls are not forwarded or reset. In this article, we will discuss all the ways to activate redirects to MIUI 12-14 (including Redmi Note 12/13, Redmi 10/11, POCO X5), as well as typical errors and their solutions.
It is important to understand that redirection works at the level of the SIM-This means that the settings are tied to your operator (MTS, Beeline, Tele2, Megaphone) and not to the Redmi model. MIUI It can also hide some options, such as double-digit SIM-We'll show you how to get around these limitations.
1. Standard method: through phone settings
The easiest method is to use the built-in MIUI menu.It is suitable for most Xiaomi Redmi models (including Redmi Note 10 Pro, Redmi 9A, POCO M4 Pro) and does not require the installation of third-party applications.
Instructions:
- π± Open the phone application (pipe icon).
- π§ Click on three dots in the upper right corner β Settings.
- π Select Call forwarding (or Additional) β Redirection on older versions MIUI).
- π Specify the type of redirect: Always β redirects all incoming; If busy β only when you talk; If no response β after 15-30 seconds; If unavailable β when the phone is off or out of coverage.
- π² Enter the number for forwarding (for example, +79123456789) and press Enable.
SIM-The card is active and supports forwarding (check with the operator)
There are enough funds on the phone (at some tariffs, the option is paid)
The number for forwarding is entered in the international format (+7...)
Regime on "2G/3G/4G" (Redirection does not work in the "only" mode 4G" on some operators)-->
If the call forwarding option is inactive (grey), the problem may be:
- π« Operator restrictions β some tariffs (for example, βFor laptopβ from MegaFon) block the function.
- π Double. SIM-Map - try switching to another SIM customized.
- π΅ Aircraft or disabled mobile network.
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If the redirect does not work on Redmi with two SIM-Try temporarily disabling the second. SIM Settings menu β SIM-Maps and mobile networks. Sometimes this solves the problem of an inactive button.
Alternative method: USSD-forwarding
If you're on the menu MIUI It does not display the forwarding option, you can use it. USSD-This method works on all Xiaomi Redmi, regardless of the firmware version. The commands are the same for all operators (MTS, Beeline, Tele2, MegaFon), but may differ for virtual operators (Tinkoff Mobile, Yota).
Mainstream USSD-code:
| Type of forwarding | Command to activate | Command to shut down |
|---|---|---|
| All the calls | *21*Numer#(example: 21+79123456789#) | ##21# |
| If you're busy | *67*Number# | ##67# |
| If there is no answer | *61*Number# | ##61# |
| If not available. | *62*Number# | ##62# |
| Status check | #21#, #67#, etc. |
How to enter commands:
- Open the Phone app.
- Go to the keyboard tab (where you dial the number).
- Enter the command (e.g. 21+79123456789#) and press the call button.
- Wait for the notification of successful activation (usually an SMS from the operator).
What to do if USSD-teams are not working?
Important: on Xiaomi Redmi with firmware MIUI Global (European version) USSD-In this case, the commands may not work due to the limitations of the region. SIM Toolkit (see next section).
3. forwarding via SIM Toolkit (for older models)
On the Redmi. 4X, Redmi 5A, Redmi 6 and other 2017-2019 models may not be available in the settings. SIM Toolkit (or Services) SIM-map).
Step-by-step:
- Find the icon on the home screen or in the app menu SIM Toolkit (usually blue with logo) SIM-map).
- Choose yours. SIM-card (if two of them).
- Go to Call Services or Additional Services.
- Find Call Redirection (can be called Call Forwarding in English firmware).
- Activate the desired type of redirect and enter the number.
Through phone settings|USSD-code|SIM Toolkit|Third-party annexes|Not using.-->
If the SIM Toolkit application is not available:
- π Check the Tools or Utilities folder in the app menu.
- π₯ Install it from Google Play (search on request "SIM Toolkit").
- π Restart your phone β sometimes the app is hidden due to a crash MIUI.
4. Third-party applications for flexible forwarding
If the built-in methods donβt work or you need advanced settings (for example, schedule redirects), use third-party apps. We tested 3 reliable options for Xiaomi Redmi:
Top.-3 forwarding:
- π² Call Forwarding (from Simple Mobile Tools) β Simple interface, Dual support SIM, No ads. Google Play link.
- π Forward My Calls β allows you to configure time forwarding (for example, only during business hours).
- π‘οΈ Dual SIM Call Forwarding β a special solution for phones with two SIM-Cards (relevant to Redmi Note 11 Pro)+ 5G, POCO F4 GT).
How to set up a redirect through Call Forwarding:
- Install the application and open it.
- Choose. SIM-card (if two of them).
- Activate the desired type of redirect (for example, if there is no response).
- Enter the number and save the settings.
- Click Apply - the application will send itself USSD-team.
π‘
Third-party apps don't replace operator settings, they make it easier to manage them, and if redirects don't work through the application, the problem is on the operator side, not the phone.
Advantages of third-party applications:
- β±οΈ Automatic timer shutdown (for example, redirect calls only from 9:00 to 18:00).
- π Redirect log β you can see which calls were redirected.
- π Quick switching between multiple numbers (useful if you are forwarding calls to work, then to home number).
5. Solving redirection issues to Xiaomi Redmi
If the redirect is not working, check these points:
Common errors and ways to correct them:
| Problem. | Possible cause | Decision |
|---|---|---|
| Option inactive (grey) | Limitation of operator or tariff | Call the operator support (for example, *111# for MTS) and activate the service. |
| Calls are not forwarded. | Wrong number format | Use the international format: +79123456789 (without 8 or brackets). |
| Redirection resets after rebooting | Failure to work SIM-map | Reinstall. SIM-try another card. |
| Not working second. SIM-map | The Dual SIM Conflict | Turn off the first one. SIM in settings or use USSD-teams separately SIM. |
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If the redirect suddenly stops working, check the balance. SIM-Some operators (e.g. Tele2) automatically disable paid services with zero balance, even if the forwarding was free of charge.
Additional advice:
- π If you are using Redmi with MIUI China (Chinese firmware), some features may be blocked.Install Global ROM or use USSD-team.
- π΅ On some models (e.g. Redmi) A1) The redirect works only on the network. 2G/3G. Switch to Settings: Settings β SIM-maps and mobile networks β Preferred type of network.
- π§ After updating MIUI redirect settings may reset. Check them after installing a new firmware.
How to check if the redirect is active?
6.Redirect to another Xiaomi Redmi (between their devices)
If you need to redirect calls to another phone (like the Redmi Note 10 to the Redmi 9T), consider a few nuances:
Features of setting:
- π± Both phones must be on and in the network coverage area.
- π The phone to which the calls are being forwarded should have mobile communication (not only Wi-Fi) active).
- π« Avoid endless loop: If the second phone also configures a redirect to the first, calls will be reset.
Example of settings:
- On the Redmi Note. 10 (From which we forward, activate the redirect to the Redmi number. 9T through USSD-team: 21+79123456789#.
- On Redmi 9T, check that incoming calls are not blocked (turn off Do Not Disturb in Settings).
- Test by calling from the third phone.
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When forwarding between your phones, consider the operator's fare. Some carriers (such as Yota) consider such calls as "on-network" and can charge money in minutes.
7.How to disable redirects to Xiaomi Redmi
To deactivate redirection, use one of the following methods:
Method 1: Through phone settings
- Open the phone β Settings β Call forwarding.
- Select the active type of redirect (lit in blue).
- Press Turn Off.
Method 2: USSD-switch-off
- To cancel all types of redirects: ##002#
- For a specific type of cancellation (e.g., "If busy"): #67#.
Method 3: Through the SIM Toolkit
- Open the SIM Toolkit.
- Go to Call Services β Redirection.
- Select an active service and click Disable.
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If you frequently turn on/off redirects, save USSD-Contacts as separate numbers (e.g., "Redirect" with ##002#) will save time.