Call forwarding to Xiaomi: how to turn on and configure in 5 minutes

Call forwarding on Xiaomi smartphones (including Redmi and POCO models) allows you to automatically redirect incoming calls to another number – whether it is a mobile, city or even a virtual number (for example, via Google Voice), this is indispensable when you are temporarily unavailable, use two phones or want to centralize call processing. However, many users face problems: the feature does not work, settings are reset after a reboot or the operator blocks redirection.

In this article, we will analyze all types of redirection (unconditional, by employment, unanswered, unavailability), show how to configure it through the phone menu, USSD-We'll explain the codes and applications of operators, and why sometimes calls don't get redirected and how to fix it. 12/13/14 and the specifics of working with two SIM-map.

If you've never used this feature, start with a basic setup through the standard Phone app. USSD-Teams and tips on how to get around carrier restrictions. And for those who encounter errors, the troubleshooting section will help - there we have collected unique solutions for Xiaomi that are not in the general instructions (for example, resetting mobile network settings through the engineering menu).

Before you start, check:

• 📶 You have a stable mobile network signal (redirects do not work without communication).
• 💳 Redirection service is included in the tariff of your operator (some have it paid).
• 📱 The phone has an up-to-date version installed. MIUI (In older versions of the menu may be different).

1. Types of call forwarding to Xiaomi: which one to choose?

Xiaomi smartphones have 4 types of redirects available, each of which works in different situations.

Unconditional redirection – all incoming calls are immediately redirected to another number, regardless of your status, suitable if you are temporarily off the phone (for example, on vacation) or want all calls to go to a work number.

Employment redirects -- works when you're talking on another call, useful for business users who don't want to miss important calls.

Unanswered forwarding – redirects a call if you haven’t picked up the phone within a given time (usually 15 to 30 seconds) and you can set up a timeout manually.

Unavailable forwarding works when the phone is off, out of range or in “airplane” mode, a type that is most often blocked by operators because of the risk of fraud.

Important: Xiaomi allows you to activate only one type of redirect at a time, if you include several, the priority will be unconditional.

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On some carrier rates (e.g. Tele2 or Iota), forwarding is disabled by default when unavailable, and may require a support call or a change of plan to activate it.

2. Set up redirect via the phone menu (Step-by-step)

The easiest way is to use the built-in MIUI settings. The instructions are suitable for all modern models (Redmi Note 12, POCO X5, Mi 13, etc.):

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to the Calls section → Call forwarding.
4. Choose. SIM-map (if there are two) and type of forwarding.
5. Enter the number to which the calls will be redirected, in the format +79XXXXXXXXX or 89XXXXXXXXX.
6. Click Enable and confirm the action.

After activation, an arrow icon will appear in the status bar (↪), a the redirect menu will display the current redirect number.

Nuance for two. SIM-On Xiaomi with two slots, redirect can be configured separately for each SIM. For example, calls from the first card (MTS) to redirect to the working number, and from the second (MegaFon) to the personal one.

3. USSD-codes for quick forwarding (works without the Internet)

If the phone menu is not available (for example, due to a malfunction) MIUI), can be used USSD-They are versatile and work on any Xiaomi, regardless of the firmware version.

Enter one of the commands in the Phone application (replace the number with the target one):

After you enter the command, press the call button and the system will send an SMS or a notification of successful activation.

⚠️ Note: On some operators (for example, Beeline) USSD-The commands for forwarding may vary. If the code does not work, check it on the operator's website or through support.

4. forwarding through operators' applications (MTS, Beeline, MegaFon, Tele2)

Mobile operators offer their own service management applications, where redirects can be configured in several taps, which is convenient if you change settings often or use additional options (for example, a blacklist or voicemail).

Instructions for popular operators:

• 📱 MTS: Open the application My MTS → Services → Redirect. Select the type and enter the number.
• 📱 Beeline: In the application My Beeline go to the Services → Calls. → Redirection.
• 📱 MegaFon: In the Personal Account, find the section Additional Services → Redirection.
• 📱 Tele2: Use USSD-codes (the application does not support redirecting settings).

The advantage of this method is visual control over all active services and the ability to quickly turn off, and applications often have a call history where you can see which calls were redirected.

Cons: If you change the operator, the settings will have to be reconfigured again.

5.Why Redirects Don't Work on Xiaomi: 7 Reasons and Solutions

If you set up a redirect but the calls don't go to another number, the problem may be in the phone, SIM-So, you know, the map or the operator side, and we'll look at the typical cases:

1. the service is not connected to the operator

Not all fares support forwarding, for example, on Tele2 it can be blocked for prepaid cards, so you can call support or check the fare conditions on the site.

2. The wrong Xiaomi number format requires you to enter the number in the international format: +79XXXXXXXXXXXXXXXX. or 89XXXXXXXXX. If you specified 9XXXXXXXX (without the country code), the redirect will not work.

3. Conflict with other services

If you have voicemail or anti-spam activated, they can block redirects. Turn them off temporarily and check for redirects.

4. Failure to operate SIM-map

Try to re-extract and re-insert SIM-If that doesn't work, check it on another phone.

5. MIUI restrictions

In rare cases, the failure may be due to firmware. Update MIUI to the latest version or reset your network settings:

Settings → SIM-cards and mobile networks → Resetting mobile network settings

Blocking by the operator

Some operators (e.g. Iota) block redirects for new numbers in the first 3-5 days after activation. SIM-map.

7. Do not disturb or on the plane mode

Even if the redirect is on, it may not work in these modes. Turn them off before testing.

⚠️ Note: If you use Xiaomi with custom firmware (like LineageOS), the redirect may not work properly due to lack of support. USSD-In this case, try configuring it through the operator's app.

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If the redirect is not working, first check it through USSD-*#62# If the system says that the service is active but the calls are not redirected, the problem is on the operator's side.

6. Redirect to virtual numbers (Google Voice, WhatsApp, Telegram)

Can you redirect your calls from Xiaomi to WhatsApp, Telegram or Google Voice? Technically not, because the redirect only works on standard phone numbers.

Method 1: Use a virtual SIM

Services like Google Voice or Skype provide real phone numbers to which you can forward calls.

1. Register a number in Google Voice (available in the United States).
2. Set up a redirect to this number through the Xiaomi menu.
3. Calls will be sent to the Google Voice app, where they can be received over the Internet.

Method 2: Bridge applications

Some applications (such as Call Forwarding or Disa) can emulate redirects to VoIP numbers, but they require root rights and may violate carrier policies.

Method 3: Voicemail with notifications

If the goal is to keep important calls in check, set up voicemail from the operator and turn on notifications on WhatsApp or Telegram. If you miss a call, you will receive a message with a recording.

7. How to disable redirects to Xiaomi

If you no longer need to forward calls, you can turn it off in three ways:

Method 1: Through the phone menu

1. Open the phone → Settings → Calls → Call forwarding.
2. Choose the active type of redirect.
3. Press Turn Off.

Method 2: USSD-team

Enter one of the commands depending on the type:

• Turn off unconditional: ##21#
• Turn off when you're busy: #67#
• Unanswered: ##61#
• Disable if unavailable: #62#
• Turn off all kinds: ##002#

Method 3: Through the operator's application

In your personal account, find the Redirect section and deactivate the service.

⚠️ Warning: After disabling the redirect, check its status with the command *#62#. Sometimes operators do not reset the settings immediately, and calls continue to be redirected within 1-2 hours.

FAQ: Frequent questions about redirecting to Xiaomi