Call forwarding on Xiaomi smartphones is a useful feature that allows you to redirect incoming calls to another number when your phone is not available. This is true in situations where you are out of coverage, the battery is dead or just do not want to miss important calls. The redirect setting on MIUI shell devices (including Redmi, POCO and Mi models) has its own nuances, depending on the firmware version and the carrier.
In this article, we will analyze all the current ways to activate redirects: through the standard settings of the phone, USSD-We will pay special attention to the typical errors that can occur when setting up, and explain how to avoid them. SIM-Here you will find instructions for each of them separately.
What is a Call Redirection and Why You Need It
Call forwarding is a phone function that automatically redirects incoming calls to another number under specified conditions. It works at the carrier level, so it does not depend on the status of your smartphone. Even if Xiaomi is turned off or in flight mode, calls will be forwarded.
Main use cases:
- π΅ No Network: When you are in a place with poor coverage but donβt want to miss important calls.
- π Phone is dead: redirect will work even when the device is turned off.
- π Work/Vacation: Redirecting calls to your office or home number.
- π± Two. SIM-Cards: convenient if you use one number for work and another for personal calls.
On Xiaomi smartphones, redirects are configured separately for each SIM-This means that you can only redirect calls from the main card or an additional card, or set different rules for each card.
Method 1: Configure forwarding through the phone menu
The easiest way to activate redirects is to use the built-in MIUI settings. This method works on all modern Xiaomi smartphones, including the Redmi Note 12, POCO X5, Mi 11 and other models with the MIUI 12-15 shell.
Step instructions:
- Open the phone application (pipe icon).
- Click on the three dots in the top right corner and select Settings.
- Go to Calls β Call forwarding (on some models, the path may look like Settings β Additional β Redirect).
- Choose. SIM-The card you want to set up a forwarding for (if you have two cards).
- Specify the redirect condition: Always redirect all incoming calls; when busy, only when you're on the phone; if there's no response, if you don't pick up the phone within 15 to 30 seconds; if unavailable, when the phone is off or out of range.
Turn on
Once activated, a redirect icon (two arrows) will appear in the status bar. To turn off the function, go back to the same menu and click Turn off.
Make sure that SIM-The card is active and connected to the network|
Check balance (some operators block service with negative balance)|
Write down the number to which you will redirect calls |
Check the forwarding rates with your operator-->
β οΈ Note: If the redirect is not working after setting up, check if the operator has blocked this service. for example, Tele2 and Iota may require additional activation via the service. USSD-team-room.
Method 2: USSD-quick-tuning
If the phone menu is not available or you prefer a faster method, you can use the phone. USSD-These commands work on all smartphones, including Xiaomi, and allow you to configure redirects without unnecessary clicks.
Mainstream USSD-forwarding:
| Conditions | Command to activate | Command to shut down |
|---|---|---|
| Always. | **21*[number]# | ##21# |
| If you're busy | **67*[number]# | ##67# |
| If there is no answer | **61*[number]# | ##61# |
| If not available. | **62*[number]# | ##62# |
| Status check | #62# or #21# |
To take advantage of the team:
- Open the Phone app.
- Go to the keyboard tab.
- Enter. USSD-command, for example, **21*79123456789#) and press the call button.
- Wait for the notification from the operator about (or similar message in Russian).
Instructions for two SIMs:
- Open the Settings. β SIM-maps and mobile networks.
- Choose. SIM-map for which you want to set up a redirection.
- Go to Call Settings. β Redirection.
- Set the rules the same as for a single SIM (see Method 1).
- Repeat the steps for the second. SIM-cards, if necessary.
Important: If you redirect calls from one person SIM On the other card in the same phone, make sure the second card is not locked. PIN-Otherwise, the redirect won't work.
What if the redirect doesnβt work on the second SIM?
Common Mistakes and How to Avoid Them
When setting up a redirect to Xiaomi, users often face typical problems, and letβs look at the most common ones and how to solve them.
Error 1: Redirection is not activated
- π Problem: After input USSD-commands or settings in the menu appears message "Service is inactive" or "Activation errorΒ».
- π§ Solution: Check the balance - some operators block the service with a negative balance. Make sure that the number to which you redirect calls is supported by the operator (for example, MegaFon may not allow redirects to Tele2 numbers). Try activating the service through the operatorβs app or call in support.
Error 2: Calls are redirected to voicemail
- π Problem: Instead of the number you specified, the calls go to the operator's answering machine.
- π§ Solution: Check the correctness of the number entered (especially the prefix) +7 or 8) Turn off voicemail in operator settings (USSD-##002# command: Make sure you do not activate Voicemail or Self-SecretaryΒ».
Error 3: Redirects only work for some calls
- π Problem: Calls from some subscribers are redirected, but from others they are not.
- π§ Solution: Check if the number has been added to the blacklist (Settings section) β Block numbers. Make sure you do not have additional operator services activated (e.g. Antispam or Call Filter). Try disabling and re-enable redirects.
π‘
If none of these methods worked, try resetting your network settings: β SIM-maps and mobile networks β Reset mobile network settings. After that, the redirect will need to be reconfigured.
How to disable redirects to Xiaomi
If you no longer need to forward calls, you can turn off redirects in several ways:
Method 1: Through the phone menu
- Open the phone β Settings β Calls β Call forwarding.
- Choose. SIM-The card for which you want to disable the service.
- Click Turn Off for each active condition (always if busy, etc.).
Method 2: Through USSD-team
Enter one of the commands depending on the type of redirect:
- #21# - Turn off "Always."
- #67# - Turn off "If you're busy."
- #61# - Turn off "If there is no answer."
- #62# - Disable "If Unavailable"
- #002# β Disable all types of redirects.
Method 3: Through the operator's application
Go to the section "Redirect" and deactivate the service for the desired SIM-map.
Once disabled, the redirect icon (two arrows) will disappear from the status bar. To make sure the service is deactivated, send it to the user. USSD-#21# or #62# β The operator will send a message with the status.
β οΈ Warning: If you sell or transfer your Xiaomi to another person, be sure to turn off the redirect. SIM-Your cards will be able to receive your calls.