Call forwarding to Xiaomi: all ways to set up in 2026

Call forwarding on Xiaomi smartphones is a useful feature that allows you to redirect incoming calls to another number when your phone is not available. This is true in situations where you are out of coverage, the battery is dead or just do not want to miss important calls. The redirect setting on MIUI shell devices (including Redmi, POCO and Mi models) has its own nuances, depending on the firmware version and the carrier.

In this article, we will analyze all the current ways to activate redirects: through the standard settings of the phone, USSD-We will pay special attention to the typical errors that can occur when setting up, and explain how to avoid them. SIM-Here you will find instructions for each of them separately.

What is a Call Redirection and Why You Need It

Call forwarding is a phone function that automatically redirects incoming calls to another number under specified conditions. It works at the carrier level, so it does not depend on the status of your smartphone. Even if Xiaomi is turned off or in flight mode, calls will be forwarded.

Main use cases:

  • πŸ“΅ No Network: When you are in a place with poor coverage but don’t want to miss important calls.
  • πŸ”‹ Phone is dead: redirect will work even when the device is turned off.
  • 🏠 Work/Vacation: Redirecting calls to your office or home number.
  • πŸ“± Two. SIM-Cards: convenient if you use one number for work and another for personal calls.

On Xiaomi smartphones, redirects are configured separately for each SIM-This means that you can only redirect calls from the main card or an additional card, or set different rules for each card.

πŸ“Š How often do you use call forwarding?
Constantly.
Sometimes.
I've tried it before, but I don't use it.
Never set up.

Method 1: Configure forwarding through the phone menu

The easiest way to activate redirects is to use the built-in MIUI settings. This method works on all modern Xiaomi smartphones, including the Redmi Note 12, POCO X5, Mi 11 and other models with the MIUI 12-15 shell.

Step instructions:

  1. Open the phone application (pipe icon).
  2. Click on the three dots in the top right corner and select Settings.
  3. Go to Calls β†’ Call forwarding (on some models, the path may look like Settings β†’ Additional β†’ Redirect).
  4. Choose. SIM-The card you want to set up a forwarding for (if you have two cards).
  5. Specify the redirect condition: Always redirect all incoming calls; when busy, only when you're on the phone; if there's no response, if you don't pick up the phone within 15 to 30 seconds; if unavailable, when the phone is off or out of range.

Turn on

Once activated, a redirect icon (two arrows) will appear in the status bar. To turn off the function, go back to the same menu and click Turn off.

Make sure that SIM-The card is active and connected to the network|

Check balance (some operators block service with negative balance)|

Write down the number to which you will redirect calls |

Check the forwarding rates with your operator-->

⚠️ Note: If the redirect is not working after setting up, check if the operator has blocked this service. for example, Tele2 and Iota may require additional activation via the service. USSD-team-room.

Method 2: USSD-quick-tuning

If the phone menu is not available or you prefer a faster method, you can use the phone. USSD-These commands work on all smartphones, including Xiaomi, and allow you to configure redirects without unnecessary clicks.

Mainstream USSD-forwarding:

ConditionsCommand to activateCommand to shut down
Always.**21*[number]###21#
If you're busy**67*[number]###67#
If there is no answer**61*[number]###61#
If not available.**62*[number]###62#
Status check#62# or #21#

To take advantage of the team:

  1. Open the Phone app.
  2. Go to the keyboard tab.
  3. Enter. USSD-command, for example, **21*79123456789#) and press the call button.
  4. Wait for the notification from the operator about (or similar message in Russian).

Instructions for two SIMs:

  1. Open the Settings. β†’ SIM-maps and mobile networks.
  2. Choose. SIM-map for which you want to set up a redirection.
  3. Go to Call Settings. β†’ Redirection.
  4. Set the rules the same as for a single SIM (see Method 1).
  5. Repeat the steps for the second. SIM-cards, if necessary.

Important: If you redirect calls from one person SIM On the other card in the same phone, make sure the second card is not locked. PIN-Otherwise, the redirect won't work.

What if the redirect doesn’t work on the second SIM?
If the forwarding is activated but the calls are not redirected, check: 1. SIM-This service is not provided by the card (for example, some virtual operators do not provide it). 2. Are the forwarding settings of the two companies conflicting? SIM (For example, if both cards redirect calls to the same number. 3. Is the firmware version relevant? MIUI (In older versions, there were dual-SIM bugs. If the problem persists, try disabling forwarding on both. SIM, Reboot the phone and reset it.

Common Mistakes and How to Avoid Them

When setting up a redirect to Xiaomi, users often face typical problems, and let’s look at the most common ones and how to solve them.

Error 1: Redirection is not activated

  • πŸ”Œ Problem: After input USSD-commands or settings in the menu appears message "Service is inactive" or "Activation errorΒ».
  • πŸ”§ Solution: Check the balance - some operators block the service with a negative balance. Make sure that the number to which you redirect calls is supported by the operator (for example, MegaFon may not allow redirects to Tele2 numbers). Try activating the service through the operator’s app or call in support.

Error 2: Calls are redirected to voicemail

  • πŸ“ž Problem: Instead of the number you specified, the calls go to the operator's answering machine.
  • πŸ”§ Solution: Check the correctness of the number entered (especially the prefix) +7 or 8) Turn off voicemail in operator settings (USSD-##002# command: Make sure you do not activate Voicemail or Self-SecretaryΒ».

Error 3: Redirects only work for some calls

  • πŸ” Problem: Calls from some subscribers are redirected, but from others they are not.
  • πŸ”§ Solution: Check if the number has been added to the blacklist (Settings section) β†’ Block numbers. Make sure you do not have additional operator services activated (e.g. Antispam or Call Filter). Try disabling and re-enable redirects.

πŸ’‘

If none of these methods worked, try resetting your network settings: β†’ SIM-maps and mobile networks β†’ Reset mobile network settings. After that, the redirect will need to be reconfigured.

How to disable redirects to Xiaomi

If you no longer need to forward calls, you can turn off redirects in several ways:

Method 1: Through the phone menu

  1. Open the phone β†’ Settings β†’ Calls β†’ Call forwarding.
  2. Choose. SIM-The card for which you want to disable the service.
  3. Click Turn Off for each active condition (always if busy, etc.).

Method 2: Through USSD-team

Enter one of the commands depending on the type of redirect:

  • #21# - Turn off "Always."
  • #67# - Turn off "If you're busy."
  • #61# - Turn off "If there is no answer."
  • #62# - Disable "If Unavailable"
  • #002# – Disable all types of redirects.

Method 3: Through the operator's application

Go to the section "Redirect" and deactivate the service for the desired SIM-map.

Once disabled, the redirect icon (two arrows) will disappear from the status bar. To make sure the service is deactivated, send it to the user. USSD-#21# or #62# – The operator will send a message with the status.

⚠️ Warning: If you sell or transfer your Xiaomi to another person, be sure to turn off the redirect. SIM-Your cards will be able to receive your calls.

FAQ: Frequent questions about redirects to Xiaomi

Can I redirect to a number abroad?
Yeah, but there's nuance: 🌍 Most Russian operators allow forwarding to international numbers, but charge such calls as outgoing abroad. πŸ’° Check the tariffs from the operator - the cost can reach 30-50 rubles per minute. πŸ“ž For proper operation, specify the number in the international format (for example, +49123456789 for Germany).
Why did the redirection drop after the MIUI update?
For major firmware updates (for example, with MIUI 13 on MIUI 14) some network settings may be reset. This is standard system behavior. To avoid problems: Before updating, write down the redirect settings (numbers, conditions). Once you install the new firmware, set up the redirection again. USSD-commands from your operator.
Can I redirect calls to WhatsApp or Telegram?
No, standard redirects only work with phone numbers: πŸ“² Use the virtual. SIM-Map (for example, from Google Voice or Dingtone) that will redirect calls to the messenger. πŸ€– Set up an automatic response in your WhatsApp or Telegram business accounts asking you to write a message. πŸ”„ Some operators (for example, MTS) offer a service called β€œCall to the messenger”, but it works only for subscribers of the same operator.
How much does it cost to redirect Russian operators in 2026?
Tariffs may vary depending on the operator and tariff plan. Current data for June 2026: Operator Cost (ruble/min) MTS Notes 0 (online), 2.5 (on other networks) Free for Ultra and Tariff Designer fares. Beeline 0 (online), 3.0 (on other networks) For corporate customers - free. MegaFon 0 (online), 2.0 (on other networks) On the All-inclusive tariffs, the first 100 minutes of forwarding per month are free. Tele2 1.5 (any number of support) Services for all operators.
Does the redirect work if the phone is in β€œAirplane” mode?
No, Airplane mode completely shuts down the operator's network, so the redirection won't work: ✈️ Enable In-Air mode, but manually activate the Mobile Network for the desired SIM-map. πŸ”„ Or you don't use In-Air mode, you just turn off Wi-Fi and Bluetooth, and in both cases, the redirect will work, because the carrier is still in communication.