Call forwarding to Xiaomi is a useful feature that allows you to automatically redirect incoming calls from one number to another. This is true if you temporarily use a second SIM card, want to forward work calls to a personal number, or just do not want to miss important calls when the main phone is not available. On Redmi, POCO smartphones and other Xiaomi models, this setting can be done in several ways โ through standard system settings, USSD- commands or operator applications.
In this article, we will discuss all available methods in detail, including nuances for different versions of MIUI (12 to 14) and popular Russian operators (MTS, Beeline, MegaFon, Tele2). You will also learn how to disable redirects, check its status and solve problems, for example, when calls are not redirected or the function is unstable. If you are looking for a way to configure redirects to Xiaomi quickly and without errors, this guide is for you.
What is a Call Redirection and Why You Need It
A call forwarding service is a telephone service that automatically redirects incoming calls from your main number to another number under specified conditions. The function operates at the carrier level, so it does not depend on the phone model or firmware version. However, the settings may vary depending on MIUI and the applications installed.
Main use cases:
- ๐ฑ Temporary use of second number: for example, if the main SIM card is under repair or you are traveling with a local SIM.
- ๐ผ Separation of business and personal calls: forwarding corporate calls to a personal phone after a business day.
- ๐ Silent mode without passes: calls are redirected to another device when your Xiaomi is off or in Do Not Disturb mode.
- ๐ Roaming: Savings on incoming calls abroad (redirect to local number).
It is important to understand that forwarding is a paid service for most operators, the cost depends on the tariff and type of redirect (conditional / unconditional). For example, MegaFon can cost 3-5 rubles per minute of conversation during redirects, and Tele2 - up to 7 rubles. Always check the rates with your provider before activation.
How to set up redirects to Xiaomi
On Xiaomi smartphones, there are three main ways to enable forwarding: through the phone's settings, using USSD- codes or in the operator's personal account. Let's take a look at each of them in detail.
Method 1: Through phone settings (MIUI 12โ14)
This is the easiest way to do this, which does not require knowledge of USSD- command. The interface may vary slightly depending on the version of MIUI, but the overall algorithm is the same:
- Open the phone application (pipe icon).
- Press three points (โฎ) in the upper right corner and select Settings.
- Go to Call Redirects (or Additional Settings โ Redirects in older versions).
- Choose. SIM-The card you want to configure the redirect for (if you have a dual-SIM).
- Specify the type of redirect: Always unconditional redirect of all incomings; when you are busy, only when you are talking; if there is no response, after 15 to 30 seconds of waiting; if not available, when the phone is off or out of range.
+79XXXXXXXXX
89XXXXXXXXX
Turn on
OK.
Important: In MIUI 14, on some models (such as Xiaomi 13 or Redmi Note 12), the path to settings may be hidden. If you canโt find the โRedirectโ section, try searching for โcall forwardingโ in the settings.
Make sure that SIM-The card is active and connected to the network
Check the balance (the service may be paid)
Write down the number to which you will forward the calls.
Turn off "In the Airplane"-->
Method 2: USSD- Commands for quick setup
If the phone settings are not available (for example, due to customized firmware) or you prefer a generic way, you can use USSD- codes. They work on any Xiaomi, regardless of the version of MIUI. Below are the commands for the main types of redirects:
| Type of forwarding | Activation code. | Deactivation code | Status verification code |
|---|---|---|---|
| Unconditional (all calls) | *21*Number# | ##21# | *#21# |
| If you're busy | *67*Number# | ##67# | *#67# |
| If there is no answer | *61*Number# | ##61# | *#61# |
| If not available. | *62*Number# | ##62# | *#62# |
Examples of use:
*21*79123456789# โ Enable unconditional forwarding to +7 912 345-67-89
##21# โ Disable Unconditional Redirection
*#21# โ Check where the calls are being redirectedโ ๏ธ Warning: When entering USSD- codes, use the international number format (c +7 or 8). If you specify a number without a country code (e.g., 9123456789), the forwarding may not work or redirect calls to a non-existent number.
Method 3: Through the operator's personal account
Many operators (e.g. MTS, Beeline) allow you to configure forwarding via the web version of your personal account or mobile application, which is convenient if you want to manage the service remotely (for example, from a computer).
The algorithm for MTS:
- Go to the personal account of MTS or open the application My MTS.
- Go to the Services section โ Management of services.
- Find the call forwarding block.
- Select the type of redirect and specify the number for redirection.
- Confirm activation (SMS- code may be required).
For Beeline and MegaFon, the path is similar, but the partition names may differ. For example, Tele2 redirects are configured in My Services โ Additional Services.
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If the redirect doesnโt work after setting up via your personal account, try restarting your phone or manually activating the USSD- service with a code. Sometimes it takes operators up to 10 minutes to apply the changes.
How to disable redirects to Xiaomi
You can turn off call forwarding in the same way you turn it on. Let's look at each option.
Disconnection through phone settings
- Open the phone โ Settings โ Call forwarding.
- Choose an active one SIM-map.
- Click on the type of redirect you want to disable (e.g. Always).
- Choose Disable or Off.
Disconnect USSD- commands
Use the commands in the table above, replacing the activation with deactivation.
- To cancel unconditional redirect: ##21# + call.
- To cancel redirects during employment: ##67# + call.
Disconnection through operator
If you can not disable the redirect yourself, contact the operator support:
- ๐ MTS: 0890 (free from mobile).
- ๐ Beeline: 0611.
- ๐ MegaFon: 0500.
- ๐ Tele2: 611.
โ ๏ธ Warning: After disabling redirects through USSD- code or phone settings, the operator may save service settings for up to 24 hours. If calls continue to be redirected, repeat deactivation or call for support.
Typical problems and their solutions
Sometimes redirects to Xiaomi donโt work properly, so letโs look at the most common mistakes and how to fix them.
Problem 1: Calls are not redirected
Possible causes and solutions:
- ๐ No network: Make sure the SIM- card is active and picks up the signal. Try restarting the phone.
- ๐ฐ Insufficient funds: Check balance โ some operators block the service when the balance is negative.
- ๐ต Incorrect number format: Enter the number in an international format (e.g. +79XXXXXXXXX).
- ๐ Service conflict: Disable other operator services (e.g., AntiAon or Blacklist) that may block redirects.
Problem 2: Redirection is delayed
If the calls are not redirected immediately, but after 20-30 seconds, check:
- โฑ๏ธ Operator timeout: Some providers have a default delay (e.g., MegaFon has 20 seconds) and can only be changed through support.
- ๐ก Communication quality: In weak signal areas, redirection may be slower.
Problem 3: You can't turn on redirects
If the "Redirect" section in the settings is inactive or absent:
- ๐ฑ Update MIUI: Some older versions (e.g., MIUI 11) may have a function hidden. Update the firmware to the latest version.
- ๐ง Operator Rights: Some virtual operators (e.g. Yota or Tinkoff Mobile) do not support redirects.
- ๐ ๏ธ Network Reset: Go to Settings โ SIM-Maps and Mobile Networks โ Network Reset.
What if the redirect is on its own?
Redirect to Xiaomi for different operators
The terms and rates of forwarding may vary depending on the operator, and here is the current information for the main Russian providers for 2026.
| Operator. | Cost (ruble/min) | Activation conditions | Features |
|---|---|---|---|
| MTS | 3โ5 | Free connection, payment at the rate | It supports all types of forwarding. It can be free at corporate rates. |
| Beeline | 4โ6 | Activation via USSD or personal account | On the All tariffs, forwarding is included in the minutes packet. |
| MegaFon | 2โ4 | Requires confirmation by SMS | Redirection delay is 20 seconds. All inclusive is free. |
| Tele2. | 5โ7 | Only for natural persons | It doesn't roam. It only supports unconditional forwarding. |
| Yota | โ | Not supported | Virtual operator without a call forwarding service. |
Before activation, specify the tariffs on the operator's website or in your personal account. For example, MTS cost can vary depending on the region (in Moscow and St. Petersburg - 3 rubles / min, in other cities - up to 5 rubles / min).
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Before traveling abroad, turn off redirects to avoid high roaming costs.Some operators charge redirected calls as outgoing international.
Redirected to Xiaomi Dual-SIM models
If your Xiaomi supports two SIM cards (like the Redmi Note 11 Pro or POCO X5 Pro), the redirect setting has nuances:
- ๐ Select SIM- Card: In the forwarding settings, first select the SIM you are configuring the service for. Names can be displayed as SIM 1/SIM 2 or by phone number.
- ๐ Service conflict: If both SIMs have redirected, there may be disruptions.
- ๐ถ Network Priority: In the SIM- maps and mobile network settings, check that the forwarding SIM has priority enabled for calls (Settings SIM โ Priority for calls).
On some models (e.g. Xiaomi 12T), when you activate the redirect on one SIM, the second one may temporarily lose communication. This is normal behavior - after disabling the service, both cards will recover.
Alternative ways to forward calls
If standard redirects are not suitable (for example, due to high cost), consider alternative options:
1. Call management applications
There are third-party programs that emulate Internet redirects.
- ๐ฒ Google Voice (requires an American number, but allows you to redirect calls to any number)
- ๐ฒ Call Forwarding (an Android app with conditional redirect support).
- ๐ฒ Truecaller (allows you to block and redirect spam calls)
โ ๏ธ Warning: Internet forwarding applications (e.g. Google Voice) require a constant network connection, and if Xiaomi has mobile internet or Wi-Fi disabled, calls will not be redirected.
2. Services of the operator "Virtual PBX"
Some operators (such as MTS or Beeline) offer business solutions for managing calls:
- ๐ MTS Cloud PBX: Allows you to configure complex redirect rules (e.g., time of day).
- ๐ Beeline "Virtual PBX": Supports voice menu and multi-number forwarding.
The cost of such services starts from 300 rubles per month, but they are suitable for business or active users.
3. Use of the second telephone
If you need to redirect calls to another device (e.g., from Xiaomi to iPhone), you can use:
- ๐ Bluetooth forwarding: Some Xiaomi models have a โTransfer a call to another deviceโ function via Bluetooth (set up to Phone โ Settings โ Additional).
- ๐ Wi-Fi Calling: If both phones are connected to the same Wi-Fi network, some carriers allow calls to be transferred between devices (e.g., MegaFon supports this feature on All-Inclusive rates).