Xiaomi Call Redirection: How to Configure and Disable on All Models

Call forwarding on Xiaomi smartphones is a useful feature that allows you to redirect incoming calls to another number if your phone is unavailable, busy or you are not answering. This is true for business users, travelers or those who are often out of coverage. However, the redirection setting on devices with a shell MIUI has its nuances: menus can vary depending on the firmware version, carrier and even the phone model (for example, Redmi Note 12 vs POCO X5 Pro).

In this article, we will analyze all ways to activate redirects - from standard settings MIUI before USSD-You will learn how to configure conditional and unconditional forwarding, what errors can occur (for example, Rejected by the network), and how to fix them. SIM-maps and how to avoid them.

What is Call Redirection and Why You Need It

A call forwarding service is a telephone service that automatically redirects incoming calls to a pre-defined number, and comes in several types:

• 📞 Unconditional – All calls are immediately forwarded to another number, regardless of your phone status.
• 🕒 If you don’t answer, it works if you don’t pick up the phone within a given time (usually 15–30 seconds).
• 📵 Inaccessible: activated when the phone is off or out of network coverage.
• 📱 When busy – redirects calls if you’re talking to another number.

On Xiaomi, the function works through settings MIUI or USSD-It's available for all teams, but it depends on your operator's rate, like MTS, Beeline and MegaFon, which are free, and some virtual operators like Yota or some other virtual operators. Tele2) They can charge you. Importantly, on two-phone phones. SIM-Redirect cards need to be configured separately for each SIM card.

Where could that be useful?

• 💼 For business – to avoid missing important customer calls by redirecting them to a colleague or secretary.
• 🌍 Traveling – if you are abroad and want to save on roaming, but stay connected.
• 🔧 When repairing your phone – to temporarily use another device without losing calls.
• 📴 If the signal is weak – if the network is not catching well in your area, the calls will go to the number with the best coverage.

Method 1: Configure forwarding through the MIUI menu

The easiest way to enable redirects is through Xiaomi's standard settings. the interface may vary slightly depending on the version. MIUI (12, 13 or 14), but the overall algorithm is the same. Consider the example of the Redmi Note 11 with MIUI 14:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to Calls → Call forwarding (or additionally → Redirect on older versions).
4. Choose. SIM-The card you want to set up a redirect for (if you have dual). SIM).
5. Specify the type of redirect (e.g. Always for unconditional or if there is no response).
6. Enter the number to which the calls will be redirected and click Enable.

If the call forwarding option is not in the menu, this can mean:

• 🚫 Your operator does not support this service (check the provider's website).
• 📱 You have custom firmware installed (like LineageOS) where the function is disabled.
• 🔄 We need to update. MIUI Up to the latest version (check in Settings) → The phone. → Updating the system).

Check the balance on SIM-card (some operators block the service with a negative balance)

Make sure the forwarding number is active and can receive calls.

Turn off Do Not Disturb or Flight Mode modes

Write it down. USSD-Your operator codes (if you need a menu) MIUI doesn't work)-->

Method 2: USSD-quick-redirect

If the settings MIUI It does not work or you prefer a faster way, you can use it. USSD-It's a universal method that works on any phone, including Xiaomi, Samsung or even push-button devices. The key is to know the right codes for your carrier.

Here are the main commands (replace the number number with the target number in the format 79123456789 without +7):

How to enter codes on Xiaomi:

1. Open the Phone app.
2. Go to the keyboard tab (where you dial the number).
3. Enter. USSD-code, *21*79123456789#) and press the call button.
4. Wait for the notification of successful activation (usually an SMS from the operator).

⚠️ Note: If an error appears after entering the code Rejected by the network or the Service is not supported, check: Is the service package connected for forwarding from your operator (sometimes you need to connect the option through your personal account). Is the number locked for outgoing calls (e.g. due to negative balance) is not entered in an international format (should be) 79XXXXXXXXX, not +79XXXXXXXXX).

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If USSD-codes do not work, try to enter them through the SIM Services application (there is on some firmware) MIUI). Or use the official application of your operator (for example, "My MTS" or "MegaFon-Personal Account").

Features of redirecting to Xiaomi with two SIM-map

Xiaomi phones with Dual SIM support (such as the POCO F5 or Redmi K60) allow you to configure redirects separately for each SIM.

• 📶 Redirection works only on active SIM-map - if the SIM is disabled in the settings (Settings) → SIM-Maps and mobile networks, calls to it will not be redirected.
• 🔄 Service conflict – if both SIMs are redirected to the same number, errors may occur (for example, the call will “jump” between SIMs).
• 📱 Limitations MIUI — In some versions of the firmware, the redirect menu shows only one. SIM-In this case, use the map. USSD-codes for each SIM separately.

How to set up a redirect for the second SIM-cards if they are not on the menu:

1. Put the second in. SIM-slot-card SIM 2.
2. Open the Phone app and go to the SIM 2 tab (if any).
3. Enter. USSD-the code for the second SIM, adding the slot number at the beginning. SIM 2 The MTS code may look like this: *21*2*79123456789# (where 2 — slot-number).
4. Check the redirect status with *#21# for each SIM.

If you are using Xiaomi with a hybrid slot (e.g. Redmi Note 10 Pro, where you can find a new version of the X-ray). SIM 2 is combined with a memory card, make sure that the slot is installed exactly SIM-It's not a microSD card, or it's not going to work for the second number.

Frequent mistakes and their solutions

When setting up a redirect to Xiaomi, users often encounter errors, and consider the most common and ways to fix them:

If none of these methods worked, try resetting your network settings:

1. Go to Settings. → SIM-maps and mobile networks → Resetting network settings.
2. Confirm the reset and restart the phone.
3. Repeat the redirect setting.

⚠️ Note: Some Xiaomi models (e.g. Mi 11 Ultra) may lose access to mobile internet after resetting the network settings. APN-Operator parameters manually (they can be found on the provider's website).

How to disable redirects to Xiaomi

You can turn off the redirect in the same way as you can turn on – through the menu MIUI or USSD-If you forget which settings you activated, use the universal undo code:

##002#

This command will reset all types of redirects (unconditional, no response, etc.) for the current one. SIM-If you have two SIMs, enter the code separately for each:

1. Open the Phone app.
2. Select the tab you want. SIM-Cards (if possible).
3. Enter ##002# and press the call.
4. Repeat for the second. SIM-map.

To disable redirection through the MIUI menu:

1. Go to Phone → Settings → Calls → Call forwarding.
2. Choose. SIM-map and type of forwarding (e.g. Always).
3. Press Disable or move the slider to the off position.

If calls are still redirected after the shutdown, check:

• 🔄 Is the redirection through USSD (Type #21#, #61#, etc.).
• 📱 Is there a third-party call management app installed (e.g. Truecaller or Call Forwarding).
• 📡 Is the service activated from the operator (sometimes the redirect is connected through the personal account, and it is not displayed in the phone settings).

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If you sell or transfer your Xiaomi to another person, be sure to turn off the redirect and reset your network settings. Otherwise, new calls to your old number may go to someone else's phone!

Alternative methods: applications and services of operators

If standard methods do not work, you can use third-party solutions:

• 📱 Applications of operators: MTS: "My MTS" → "Services" → "Beeline: "My Beeline" → "Services" → "MegaFon: "Personal office" → "Services" → "Redirection". Tele2: "Mine. Tele2" → "Services" → "Call forwarding".
• 🛠️ Third-party applications: Call Forwarding (Play Market) - allows you to flexibly configure redirect rules. Tasker - for automatically enabling / disabling redirection on schedule.
• 🌐 Online services: Personal account on the operator's website (section "Services" or "Calls"). USSD-Menu by calling a short number (for example *111# for MTS).

Advantages of using operators’ applications:

• 🔒 More reliability – settings are applied at the network level, not the phone.
• 📊 Flexible configuration (e.g., redirect only from certain numbers).
• 📱 It works even if the phone is turned off or discharged.

Disadvantages:

• 💰 Some operators charge for connecting the service through the application.
• 🔄 Settings can be reset when changing SIM-card.

Example of settings through the application My MTS:

1. Open the application and log in.
2. Go to the Services section → Calls. → Redirection.
3. Select the type of redirect and specify the number.
4. Confirm the connection (may be required) SMS-confirmation).

FAQ: Answers to Frequent Questions