Call forwarding to Xiaomi: all the ways and nuances of setting up

Call forwarding on Xiaomi smartphones is a useful feature that allows you to automatically redirect incoming calls to another number. This is true if you are temporarily unavailable, use a second phone or want to forward work calls to your personal device. Depending on the model (Redmi Note 12, POCO X5, Mi 11) and the version of MIUI (12-14), the setup process may vary slightly, but the general principle remains unchanged.

In this article, we will analyze all possible ways to activate redirects: through the settings menu, using the USSD-We'll focus on common errors (such as why redirects don't work on some SIM cards) and nuances for different firmware versions. If you're looking for a way to redirect calls to another number without too much hassle, read on.

What is a redirection and why is it needed

Redirection (or call forwarding) is a mobile feature that automatically redirects incoming calls from your number to another, operates at the operator level, so it does not depend on the phone model or Android version, but is set up either through the smartphone menu or using special commands.

Main use cases:

• 📱 Temporary unavailability: If the phone is discharged, lost or you are in an unprotected area.
• 💼 Separation of business and personal calls: for example, forwarding from a corporate SIM card to a personal number.
• 🌍 Roaming: to avoid high rates for incoming calls abroad.
• 🔄 Testing new numbers: when changing the SIM card, you can temporarily redirect calls from the old number.

It is important to understand that forwarding is a paid service for most operators (for example, MTS, Beeline, MegaFon). The cost depends on the tariff and can vary from 0 to 5 rubles per minute of conversation.

Method 1: Configure redirects through the Xiaomi menu

The easiest way to activate redirects is to use the built-in MIUI settings. The interface may vary slightly depending on the firmware version, but the overall algorithm is the same for all models, including the Redmi 10, POCO F4, and Xiaomi 13.

Step-by-step:

1. Open the phone application (pipe icon).
2. Click on the three dots in the top right corner and select Settings.
3. Go to Additional Settings (or Calls → Redirect on new versions of MIUI 14).
4. Select the type of redirect: Always redirects all incoming calls; when you're busy, it works when you're talking to another number; if there's no response, it activates after 15 to 30 seconds of an unanswered call; if it's out of range, it works when there's no network.

+79XXXXXXXX

89XXXXXXXX

Turn on

Once you turn on the status bar, an arrow (→) will appear, signaling an active redirect. To turn it off, go back to the same menu and press Turn it off.

Method 2: USSD-quick-redirect

If you're on the menu MIUI not available (for example, due to a firmware failure) or you prefer a universal method, you can use it USSD-They work on any phone, including Xiaomi, and are independent of the Android version.

The main commands for forwarding:

Examples of use:

• 📞 To redirect all calls to the number +79123456789, enter: *21*79123456789# and press the call button.
• 🔍 To check the forwarding status, dial: *#21#
• ❌ To disable all types of redirects, use: ##002#

💡

If USSD-codes do not work, make sure you enter a number without spaces and a sign «+». For example, instead of +79123456789 use 79123456789 or 89123456789

Method 3: Configuring through a communications operator

Some operators (such as Tele2 or Iota) block self-configuring forwarding via the phone, in which case you will have to contact support or use a personal account on the provider's website.

How to set up through the operator:

1. Call support (numbers: MTS - 0890, Beeline - 0611, MegaFon - 0500, Tele2 - 611).
2. Tell the operator that you want to activate the redirect, and specify: 📌 Type of forwarding (always by employment, etc.). 📌 The number to which the calls will be redirected. 📌 Duration of validity (permanent or temporary).

Confirm the connection of the service (you may need a SMS with a code).

The advantage of this method is that the operator can offer favorable conditions (for example, free forwarding within the tariff), the disadvantage is that you have to spend time calling and waiting for the connection.

Typical problems and their solutions

Redirecting to Xiaomi may not work for several reasons, but let’s look at the most common mistakes and how to fix them.

Problem 1: Redirects are not activated through the menu.

• ⚠️ Reason: SIM-The card does not support the service or is blocked by the operator.
• 🔧 Solution: Check balance and call support. Try using it as well. USSD-code.

Problem 2: Calls are not redirected to another number.

• ⚠️ Reason: Incorrectly entered number (for example, with spaces or a sign «+»).
• 🔧 Solution: Remove all characters except numbers. Correct format: 79XXXXXXXX or 89XXXXXXXX.

Problem 3: Redirect works, but the subscriber hears the message “Subscriber is temporarily unavailable”.

⚠️ Attention! This means that the operator of the second number blocks incoming calls from the forwarding, for example, Tele2 sometimes filters calls such as spam.

Problem 4: There is a forwarding sign, but calls are not redirected.

• ⚠️ Cause: Conflict with other services (e.g. MegaFon’s AntiAon or Blacklist).
• 🔧 Solution: Disable all additional services through USSD-*111# or personal account.

💡

If the redirect doesn't work, check the balance and correctness of the number you typed first, and that's where the problem lies 80% of the time.

How to disable redirects to Xiaomi

To deactivate call forwarding, you can use one of three methods:

Method 1: Through the phone menu

1. Open the phone → Settings → Additional settings → Redirect.
2. Select the active type of redirect (lit in green).
3. Press Turn Off.

Method 2: Through USSD-code

Enter a universal command to cancel all types of redirects:

##002#

After dialing, press the call button. You will receive a notification about the service being disabled.

Method 3: Through the operator

Call support and ask to disable redirects. This is true if you connected the service through the operator, not yourself.

⚠️ Attention, after the redirection is disabled USSD-code ##002# all settings are reset, including conditional forwarding (on employment, unanswered, etc.) If you only need to disable one type, use the corresponding code from the table in Method 2.

Redirect to two SIM-maps (Dual) SIM)

Xiaomi’s dual-SIM smartphones (like the Redmi Note 11 Pro or Xiaomi 12T) allow you to configure redirects separately for each number.

• 📶 Redirect works independently for each SIM-Settings of one SIM card do not affect the other.
• 🔄 If both SIM cards support forwarding, you can redirect calls from one to the other (for example, from work to personal).
• ⚠️ Some operators limit the number of active redirects, for example, on a single SIM card you can activate only one type (always, for employment, etc.).

How to set up a redirect for a specific SIM-map:

1. Open the phone → Settings → Additional settings → Redirect.
2. At the top of the screen, select the right one. SIM-map, SIM 1 SIM 2).
3. Set up a redirect according to the instructions from Method 1.

On smartphones Xiaomi with MIUI 13+ when activating redirection on one SIM-The icon is only displayed to the card, and to see the status of the second SIM card, switch to it in the settings menu.

FAQ: Frequent questions about redirects to Xiaomi