Network problems on Xiaomi smartphones are one of the most common reasons for contacting service centers, users face sudden Wi-Fi failures, disappearing mobile Internet (4G/5G), Inability to connect to Bluetooth devices or errors such as "No network access" 80% In cases, these problems are solved by a simple reset of network settings - a procedure that returns all connection parameters to factory values without affecting personal data.
In this article, you will find step-by-step instructions for all current versions. MIUI (including MIUI 14 and HyperOS, learn how network resets differ from a complete phone reset, and get tips on diagnosing problems before you perform the procedure. SIM-Maps and devices released for the Chinese market (with firmware without Google services).
What is a Network Reset and When You Need It
Resetting network settings is the removal of all saved parameters of connection to networks: Wi-Fi (including passwords), mobile Internet (APN-operator settings, Bluetooth (paired devices) and VPN. The procedure does not affect apps, photos, contacts or other user data, but may require reconfiguration of certain features.
The main symptoms in which it is worth to perform a reset:
- πΆ Mobile Internet is not stable (the E icon instead of the E icon) 4G/5G, frequent-break).
- π‘ Wi-Fi connects but pages are not loaded (βConnected without internet access").
- π Bluetooth devices (earphones, fitness bracelets) are permanently turned off or not detected.
- β οΈ Errors such as βNetwork Identityβ or βNot Registeredβ when calling.
- π After updating MIUI Mobile network access is missing.
β οΈ Attention: If network problems have occurred after a phone drop or moisture hit, resetting is unlikely to help. SIM-map.
Before you start resetting, check:
- Does the internet work on other devices on the same network (e.g., a laptop)?
- Is not the In-plane mode enabled or Traffic Saving in the settings.
- Does not block access to the network installed VPN or firewall (e.g. NetGuard).
Preparation for resetting: what to save and check
While resetting your network settings doesn't delete your personal data, some settings will have to be reconfigured.
1. Save your Wi-Fi passwords. If you don't remember them, use applications like WiFi Password Viewer (root rights required) or check the sticker on the router. Alternatively, take a photo. QR-Network code (available in router settings).
2. Write down the settings. APN. To do this, go to the Settings. β SIM-maps and mobile networks β Access points (APN) And take a screenshot of the current settings, which is especially important for users of MTS, Tele2 or virtual operators (e.g. Yota, Tinkoff Mobile), where APN often manually adjusted.
3. Disable Bluetooth devices. After resetting all spared gadgets (earphones, smartwatches, car systems) will have to be reconnected. If you use the Mi Band or Xiaomi Watch, sync the data with the Mi Fitness app in advance.
| Data data | Keeping? | Action before discharge |
|---|---|---|
| Wi-Fi passwords | β No. | Copy or photograph |
| APN-setting | β No. | Take screenshots in Settings β SIM-map β APN |
| Coupled Bluetooth devices | β No. | Disable before reset |
| Save. VPN-configuration | β No. | Export.ovpn files or write data |
| Personal files (photos, videos) | β Yes. | Not required |
β οΈ Note: On HyperOS devices (e.g. Xiaomi 14, Redmi Note 13 Pro)+) After the reset, you may need to re-activate the eSIM. make sure you have a backup of your eSIM profile or PUK-operator.
Save Wi-Fi passwords|Take screenshots APN|Disable Bluetooth devices|Check availability eSIM/PUK-code (for HyperOS)|Close it. VPN-applications-->
Step-by-step: how to reset network settings on Xiaomi
The reset procedure is almost identical for all Xiaomi, Redmi and other models. POCO, It may vary slightly depending on the version. MIUI. Below is a general algorithm for MIUI 12-14 and HyperOS.
Step 1. Open Settings (the gear icon on the home screen or in the app menu).
Step 2. Scroll down and select About Phone (on HyperOS - Device Information).
Step 3. Slip on Reset (older versions) MIUI This may be called Recovery and Resetting).
Step 4. In the menu that opens, select Network Reset (not to be confused with Resetting All Settings!) This option may be in the Additional submenu on some devices.
Step 5: The system will request confirmation. Enter the unlock password (if installed) or the pattern lock, then click Reset settings.
Step 6: The phone will restart (usually takes 1-2 minutes) and after switching on, all network settings will be reset to factory settings.
For HyperOS devices (e.g., Xiaomi) 13T, Redmi K60): The path may be slightly different β settings β Memory. β Resetting settings β Resetting network settings.
What if the "Reset Network" item is not on the menu?
Reset via Recovery Mode (if the phone is not turned on)
If Xiaomiβs smartphone doesnβt boot or the settings menu isnβt available (for example, due to a firmware failure), network settings can be reset via Recovery Mode, which is also suitable for devices with a locked screen if you donβt remember the password.
Important: Recovery Mode doesn't have a separate point to reset just network settings, so you have to choose Wipe Data, which will delete all the data on your phone, and you only use this as a last resort!
Instructions:
- Turn off the phone with a long press on the power button.
- Press the button combination: For most models: Volume up + Power button. POCO X3, Redmi Note 10: Volume up + Loudness down + Power button.
Mi
Recovery
Wipe Data
Wipe & Reset
Reboot
β οΈ Note: On devices with bootloader unlocked and custom firmware installed (like LineageOS), the Recovery menu may look different. β System or Dalvik Cache.
π‘
If the phone doesnβt turn on or hangs on the Mi logo after resetting via Recovery, try reflashing it through the Mi Flash Tool in mode. EDL. You will need a PC and original USB-cable.
Features of reset on models with two SIM-map
Xiaomi smartphones with support for two SIM-Cards (e.g. Redmi Note 12 Pro)+, POCO X5 Pro) have additional nuances when resetting network settings:
1. Reactivation of the second SIM-Some operators (e.g. MTS or Beeline) block the second one. SIM, If it's been unused for a long time, check the balance and status of the card through the USSD-request:
- π For MTS: dial *111*0887#.
- π For Beeline: *110*180#.
- π For MegaFon: *105*00#.
Priority setting SIM for calls and the Internet, default after resetting the main SIM It's the one in the slot. SIM 1.To change priority:
- Go to Settings. β SIM-maps and mobile networks.
- Select Settings SIM-map.
- Specify which SIM to use for calls, SMS and mobile Internet.
3. Problems with VoLTE/VoWiFi. On some firmware after reset, support for voice calls through the 4G (VoLTE or Wi-Fi (VoWiFi) to return the function:
- π§ Enable VoLTE in Settings β SIM-map β [choose SIM] β Challenges through 4G.
- π§ For VoWiFi, go to Settings β Wi-Fi β Additionally. β Wi-Fi calls.
| Problem. | Reason. | Decision |
|---|---|---|
| The second SIM is not determined | Slot disabled in settings | Restart your phone or check the physical connection of the card |
| No. 4G one-way SIM | Wrong APN settings | Drop it. APN to factory or add manually |
| Calls over Wi-Fi are not working. | VoWiFi shut down. | Enable in the Wi-Fi settings β Additionally. |
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On devices with HyperOS and two SIM-cards after reset may be lost binding mobile Internet to a specific SIM. Check the settings in Settings β Mobile network β Transfer data and specify the desired map.
What to do after resetting: set up the network again
After successfully resetting your network settings, you will need to follow several steps to restore your internet connection and other devices.
1. Wi-Fi connection.
- πΆ Open the Settings. β Wi-Fi and choose your network.
- π Enter your password (if you saved it in advance).
- π If the network does not appear in the list, restart the router or check if it is hidden. SSID.
2. Mobile Internet setting (APN).
- π± Go to Settings. β SIM-maps and mobile networks β [choose SIM] β Access points (APN).
- π§ If the list APN empty, click Add and enter your operator's settings (can be found on the official website or by calling in support).
- π‘ Tele2 and Yota often require manual tuning APN name-name internet.tele2.ru or yota.
3. Connect Bluetooth devices.
- π§ Enable pairing mode on headphones or other device.
- π² On the phone, open Settings. β Bluetooth and select the device from the list.
- π Confirm the pairing code (usually 0000 or 1234).
4. Check firmware updates.
Sometimes network problems are solved by updating MIUI. After reset, check for updates:
- Go to Settings β About the phone β System update.
- Click Check for updates.
- If a new version is available, download and install it.
β οΈ Note: HyperOS devices may need to re-authorize on Google services (e.g. YouTube, Gmail) after reset. If login errors occur, check the date and time in the settings β they should be up to date.
Alternative ways to solve network problems
If resetting the settings didnβt help, try the following methods:
1. Restart in Safe Mode.
Some applications (especially) VPN Or network optimizers can block the connection:
- π Press the power button before the turn off menu appears.
- π‘οΈ Slip and hold the item Turn off (there will be a suggestion to go to safe mode).
- π± In Safe Mode, check the network. If the problem is gone, uninstall the recently installed applications.
Manual addition APN.
If the mobile Internet does not work even after reset, the settings may have gone wrong APN. Here are the options for popular operators:
MTS:
Name: MTS
APN: internet.mts.ru
Proxy: Not specified
Port: Not specified
User name: mts
Password: mts
Type of authentication: PAP
Beeline:
Name: Beeline
APN: internet.beeline.ru
Username: beeline
Password: beeline3. Reset the cache of the communication module.
Sometimes it helps to clean the cache of system applications responsible for the network:
- Open Settings β Applications β Application Management.
- Click on the three dots at the top and select Show System.
- Find Phone, Network Services and Sim Toolkit apps.
- Choose a storage room for each of them. β Clear the cache.
4.Verification IMEI.
If the network signal is missing after the reset, it may have gone astray. IMEI (Unique device identifier, which can be verified by a team:
*#06#If not IMEI zeros or error, you will need to restore through the Mi Flash Tool or service center.
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For devices with MediaTek (e.g., Redmi) 10A, POCO M4 Pro) rehabilitation IMEI You can do it with an engineering menu. Type it into the dialer ##3646633##, Go to Connectivity β CDS Information β Radio Information and Enter Commands AT+EGMR=1,7,"IMEI_1" and AT+EGMR=1,10,"IMEI_2" (substitute IMEI_1 and IMEI_2 Original values from the phone box).