How to allow the browser to access the Internet on Xiaomi devices: from smartphones to Smart TV

Have you encountered a browser on your Xiaomi device — whether it’s a smartphone, tablet or TV — that can’t connect to the Internet, even though other apps work fine? This problem is most often related to network settings, MIUI limitations or browser configuration errors. In 80% of cases, the decision takes no more than 5 minutes, but requires accurate execution of instructions.

In this article, we will look at all the possible causes of blocking access, from basic mobile Internet and Wi-Fi settings to hidden system settings that the manufacturer does not advertise. We will focus on devices with MIUI 14/15 and HyperOS, where the logic of traffic management has changed, and you will learn how to circumvent operator restrictions and why some sites can open and others can not.

If you are a Xiaomi TV user (e.g. Mi TV Q2 or Redmi Smart TV), we have a separate section with the nuances of the browser settings on TVs. For smartphone owners (Redmi Note 12, POCO F5, Xiaomi 14, etc.), we will give universal solutions that work regardless of the firmware version.

1. Checking basic network settings

Before digging deep into the system settings, make sure the problem isn't on the surface. Often the browser doesn't work for trivial reasons that are fixed in 30 seconds.

Start by checking your network connection:

• 📶 Mobile Internet: Make sure the status bar shows an icon 4G/5G or E/H+. If there is no icon, turn on data transfer in the notification curtain or in Settings → SIM-maps and mobile networks → Mobile Internet.
• 📶 Wi-Fi: Check if you're connected. Sometimes the device shows you're connected, but there's no internet (WIFI icon with exclamation mark). Reconnect to the network or reboot the router.
• 🔄 Flight mode: Turn on and off flight mode, it will reset all network connections. On some Xiaomi devices, this solves the problem with "hangovers" IP-address.

If the connection is fine, but the browser still does not open pages, move to the next step.Please note: on devices with HyperOS (for example, Xiaomi 14 Pro), the mobile Internet settings menu may be located in the Settings → Connections and Sharing section.

2. Set up permissions for the browser

MIUI (and its successor HyperOS) aggressively manages background processes and network access, often losing permission to use mobile data or Wi-Fi after a system update or reset.

To check and correct this:

1. Open Settings → Applications → Application Management.
2. Find your browser (such as Mi Browser, Google Chrome or Firefox) and tap it.
3. Go to the Permissions section.
4. Make sure it's on: 🌐 Access to mobile data (if you use mobile Internet) 📶 Wi-Fi access 📍 Location Definition (required for some sites)

On HyperOS devices, the path may be slightly different: Settings → Applications → Permissions → Network Access. Here you will see a list of all applications with the ability to turn on/off access to mobile data and Wi-Fi.

⚠️ Note: If you use dual applications (functions) MIUI For cloning messengers, check the permissions for both copies of the browser. Often the secondary application loses access to the network after updating.

3. Resetting network settings

If the browser is still not connected, the problem may lie in damaged network settings, which is especially true after a firmware update or change. SIM-Resetting the network will bring all parameters back to factory, including:

• 📱 Mobile Internet settings (APN)
• 📶 Saved Wi-Fi networks (passwords will have to be re-entered)
• 🔗 Bluetooth parameters and VPN

How to perform the reset:

1. Open Settings → About Phone → Reset (on HyperOS: Settings → Additional → Reset and Recovery).
2. Select Network Resetting.
3. Confirm the action (a password or pattern lock may be required).
4. After restarting the device, set up a Wi-Fi or mobile connection again.

This method helps in 60% of cases when the browser does not open pages, and other applications (for example, YouTube or Telegram) work normally.

4. APN setting up for mobile internet

Wrong parameters APN (Access Point Name is one of the most common reasons why your browser doesn't work when you connect over a mobile network. SIM-cards (Dual) SIM), where settings can be confused when switching between slots.

How to check and fix the APN:

1. Go to Settings. → SIM-maps and mobile networks → [Choose yours. SIM-map] → Access points (APN).
2. If the list is empty or an incorrect profile is displayed, click Add APN.
3. Enter the settings for your operator. For example, for MTS: Name: MTS INTERNET APN: Internet.mts.ru Proxy: not specified Port: not specified Username: mts Password: mts Authentication type: PAP or CHAP Type APN: default,supl
4. Save the settings and restart the device.

⚠️ Note: On HyperOS devices after manual input APN You may need to select a new profile in the list and restart the phone.

5. Features of setting up the browser on Xiaomi TV

If you have a Xiaomi Mi TV or a Redmi Smart TV, the algorithm is different from smartphones, and the main feature is that there is no classic app permission menu, and instead, network access is managed through parental controls and network policies.

Step-by-step instructions for televisions:

1. Open the Settings. → The Internet and the Internet.
2. Make sure your TV is connected to Wi-Fi (wired connection via Ethernet is also supported).
3. Go to Settings → Applications → Application Management → Browser.
4. Select Clear Cache and Clear Data (this won’t delete bookmarks, but reset your browser settings).
5. If the problem persists, check Settings → Parental Controls – sometimes the browser is blocked due to age restrictions.

On Xiaomi TVs with PatchWall firmware (such as Mi TV 5X), additional DNS settings may be required. Try manually specifying Google DNS (8.8.8.8 and 8.8.4.4) in Settings → Network → Additional → DNS settings.

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If your browser on Xiaomi TV opens pages but the video is not playing, check the hardware acceleration settings in the browser menu. Disabling this option often solves the problem with the video freeze.

6.DNS problems and alternative solutions

If the browser opens some sites, but does not load others (for example, Google works, but does not open VKontakte), the problem is most likely in the Internet. DNS-By default, Xiaomi uses servers. DNS your ISP who may be blocking or incorrectly routing traffic.

How to change the DNS on your smartphone:

1. Open Settings → Wi-Fi (or Mobile Network if you use mobile Internet).
2. Tap your network name and hold your finger until the Change Network menu appears.
3. Enable the option Additional (or Advanced Settings).
4. In the field DNS enter: 🌍 For Google. DNS: 8.8.8.8 and 8.8.4.4 🌍 For Cloudflare DNS: 1.1.1.1. and 1.0.0.1.

Save the settings and restart the device.

On HyperOS devices, the path to DNS settings may be different: Settings → Connections & Sharing → Private DNS. Here you can choose Automatically or enter a private DNS address (e.g., dns.google for Google DNS).

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Changing DNS is a universal solution to bypass operator locks and speed up page loading, especially for mobile Internet users, where providers often restrict access to certain resources.

7.Verification for viruses and malware

On Xiaomi devices with antivirus preinstalled (such as Mi Security), the browser may be blocked due to false security activation, which is true if you have recently installed applications from third-party sources or visited suspicious sites.

How to check the system:

• 🛡️ Open Mi Security (or Security in HyperOS) and run a full check.
• 🔍 Check Traffic Management – sometimes the antivirus blocks access to the network for individual applications.
• 🗑️ Clear the browser cache in Settings → Annexes → browser → Memory.

If you suspect that there is malware on your device that is redirecting traffic, follow the following steps:

1. Install an alternative antivirus (such as Dr.Web or Kaspersky) and scan the system.
2. Check the list of installed applications for suspicious programs (especially those with administrator rights).
3. If the problem persists, reset to factory settings (Settings → About Phone → Reset settings).

FAQ: Frequent questions about Internet access on Xiaomi