Control of the balance of the subscriber account Tricolor TV via the Xiaomi smartphone (or Redmi/POCO) β Unlike mobile operators, where it takes seconds to verify the balance of funds, Tricolor has nuances ranging from the lack of an official mobile app to the peculiarities of the work. USSD-firmware MIUI. This article will look at all the current ways to check the balance directly from the phone β from standard methods to little-known life hacks that work even on older Xiaomi models (for example, Redmi). 4X or Mi A1).
It is important to understand: Tricolor TV is not tied to SIM-So traditional methods like *100# won't work here. Instead, you'll have to use a combination of your personal account, SMS-We tested each method on devices with alternative services. MIUI 12-14 and found out which ones work faster and which require additional settings (for example, permissions to send paid messages). SMS). If you are looking for the only reliable method for your Xiaomi model, pay attention to the section about the web version of your personal account - it is universal and does not depend on the firmware version.
1. Checking the balance through USSD-Team: Does Xiaomi work for you?
Many users are trying to use USSD-requests (e.g. *159#) but encounter an error "Team not supported" USSD-Balance check service β this method only works for mobile operators (MTS, Beeline, etc.) However, there is a workaround: some Xiaomi models (mostly on the mobile phone) MIUI Global can send USSD how SMS, This allows for the use of alternative commands.
If you want to try it, follow the following steps:
- π± Open the phone app on your Xiaomi.
- π’ Enter the combination *159*1# and press the call button.
- βοΈ If an error occurs, go to Settings. β SIM-maps and mobile networks β Additionally. β USSD-Enable the option "Send How" SMS".
- π Repeat command entry.
The success of the method depends on the version MIUI operator SIM-A card installed on a phone, like the Redmi Note 10 Pro with MIUI 13 and the Tele2 card command is triggered in 70% of cases, while on the POCO X3 It's only 30 percent with MTS. USSD It doesnβt work, move on to the next method.
2.The official way: Tricolor personal account on the phone
The most reliable method is to use the web version of your personal account through a browser on Xiaomi, which does not require installing applications and works on any model, including the Redmi 5A or Mi 9T. The main condition is that the phone must be connected to the Internet (Wi-Fi or mobile network).
Step instructions:
- π Open the browser (Google Chrome, MIUI Browser or any other).
- π Go to the address: https://lk.tricolor.tv.
- π Enter the login (contract number or tied) email/If the data is lost, use the "Recover password" function".
- π° After authorization, the balance will be displayed on the main page in the block "My account".
The advantage of this method is that you can access not only your balance, but also your payment history, your tariff, your connected services, but also, if you use MIUI Browser, your site may not display properly due to aggressive traffic optimization, and in this case, you can use Google Chrome or Firefox from the Play Store.
βοΈ Preparation for the entrance to the personal account
3. Balance check via SMS: commands and nuances
Tricolor TV supports balance checks through SMS, But this is a very limited way of doing this, because it only works with a contractually linked phone number. SIM-Xiaomi card is not linked to Tricolor account, SMS-teams won't work.
How to check the balance:
- π± Open the Messages app on your phone.
- π Create a new one. SMS with text: Balance (in large letters, without quotation marks).
- π€ Send a message to 3330.
- π¬ He'll come back. SMS current balance and the date of the next write-off.
The cost of SMS is free, but the mobile operator can charge a fee for sending (usually 1-2 rubles).
- π Correctness of command writing (registrar is important!).
- πΆ Network availability (SMS not send without a signal).
- π΅ No blocking of short numbers in settings MIUI (Settings β Annexes β Communications β Blocking spam).
What to do if the SMS does not arrive?
4. Alternative methods: applications and widgets
There is no official mobile app Tricolor TV for Android, but there are third-party solutions that can be used on Xiaomi, such as the Tricolor Personal Account app from third-party developers (available on the Play Store).
- β οΈ These applications may request excessive permissions (access to contacts, SMS).
- π They often require re-authorization and may not display up-to-date data.
- π‘οΈ Risk of login / password leakage (do not use them if a bank account is connected).
A safer option is to add a personal account widget to the main screen:
- π Go to your personal account through the browser (see section 2).
- π§ Click on three dots in the upper right corner β "Add to the main screen".
- π± Confirm the label creation. Now the balance will be available in one tap.
On MIUI, the widget may not update automatically. To fix this, click the shortcut β βUpdate dataβ or clear the browser cache (Settings β Applications β Browser β Clear cache).
π‘
If you check your balance frequently, bookmark your personal account in your browser and add it to the home screen, which is faster than entering your login/password every time.
5.Balance check through support call
If none of the above methods worked, the classic method is to call customer support, which is true for Xiaomi users who have:
- π΅ No Internet access.
- π Blocked personal account.
- π± Outdated phone model (e.g. Redmi) 3S), Non-supportive of modern web standards.
How to call:
- π Dial the number. 8 800 500-01-23 (Calling free of charge from any operator).
- π§ Follow the voice prompts: usually choose the Balance and Payments option (click 1 or voice).
- π¬ Tell the operator the contract number or tied phone β the balance will be announced automatically.
The average response time is 2-5 minutes. To speed up the process, call weekdays from 10:00 to 16:00 (at this time, the load on the line is minimal). On Xiaomi phones with MIUI, you can use the quick dial feature: add a support number to your contacts and assign it a shortcut to the home screen.
π‘
Support calls are the only way to check balance that works on 100% of devices, including older Xiaomi models without internet.
6. Frequent errors and their solutions
When checking Tricolor balance on Xiaomi, users face typical problems, and we have collected the most common ways to fix them:
| Mistake. | Reason. | Decision |
|---|---|---|
| "Incorrect login or password" | Misprint, outdated data or account lock | Restore your password via email or call support |
| SMS is not sent | Blocking short numbers or lack of network | Check Messages Settings β Block Spam |
| "Service temporarily unavailable" in the personal account | Technical work on the side of the Tricolor | Wait 1-2 hours or use an alternative method |
| USSD-team is not working | Incompatibility with MIUI or operator | Use SMS or personal account |
If the problem is not resolved, check:
- π Time on the phone (incorrect date/time may block access to services).
- πΆ Flight mode (turn it off in the notification curtain).
- π Updates MIUI (Outdated firmware can conflict with websites).
π‘
On Xiaomi phones with dual SIM-card, try to switch to another SIM in the settings, if the main one does not miss SMS or USSD.
7.Security: How not to run into scammers
When looking for ways to check Tricolor balance, Xiaomi users run the risk of encountering fraudulent schemes.
β οΈ Warning: Never enter your personal account information on third-party sites, even if they look official. Fraudsters create copies of the Tricolor site with addresses like tricolor-tv-ru.com (note the hyphens!). The only official domain is tricolor.tv.
Other signs of fraud:
- π³ Please pay a "balance check fee" (all methods are free of charge!).
- π Offer to download the "updated app" outside the Play Store.
- π Links to checking balance through social networks (VK, Telegram).
If you have already entered data on a suspicious site:
- π Change the password in the Tricolor account immediately.
- π΅ Check your phone number for suspicious information. SMS.
- π‘οΈ Install two-factor authorization (if available).
On Xiaomi phones, you can turn on phishing protection: go to Settings β Google β Security β Phishing protection and activate the option.