How to Read MMS on Xiaomi Redmi 4X: A Complete Guide to APN Settings and Error Fixing

Why MMS doesn’t come to Xiaomi Redmi 4X and how to fix it

You have sent or received a multimedia message (MMS), But on the Xiaomi Redmi screen 4X Instead of a photo, video or audio, only a download notification is displayed -- or worse, the message doesn't come at all? -- The problem is familiar to many owners of this budget smartphone, released in 2017. MMS-Messages require correct access point settings APN, stable Internet connection (even if you have unlimited tariff!) and proper operation of the Messages application.

In this article, we will discuss all possible causes of malfunctions with MMS on Xiaomi Redmi 4X, including outdated operator settings, errors in MIUI firmware and conflicts with traffic blocking applications. You will learn how to manually prescribe APNs for MTS, Beeline, MegaFon and Tele2, check mobile Internet operation and even restore remote MMS through backups. And if the problem lies deeper, give instructions to reset network settings without losing data.

Before you start settings, make sure that:

• 📶 There is a network signal on the smartphone (at least) 2-3 division).
• 📱 The tree shows the icon. 3G, 4G or+ (internetless MMS not working!).
• 💳 There are enough funds in the account (some operators block the account). MMS zero-balance).

Checking the basic conditions for receiving MMS

Before digging into the settings, rule out the obvious reasons why MMS may not come or open:

⚠️ Note: If you use two of these SIM-maps 4X, MMS By default, tied to the first slot (SIM 1). To change this, go to Settings. → SIM-maps and mobile networks → Default settings → Communications.

Here is what you need to check first:

• 🔄 Rebooting your smartphone. Yes, trivial, but it often helps — especially if the message is "hang" in the status "Load..." Hold the power button for 10 seconds until the turn off menu appears.
• 📲 Update the Messages app. Go to the Play Store → My apps. → Update everything. If there are no updates, try resetting the app cache (Settings) → Annexes → Communications → Memory. → Clear the cache).
• 🌐 Check the mobile Internet. Open your browser and try to load any page (e.g. m.google.com — MMS They won't be delivered either.
• 📥 Size of the message. MMS limited in volume (usually up to 300-600 KB) if you have been sent a video to the 4K, It won’t come – ask the sender to compress the file.

If MMS still doesn’t work after these steps, go to setting up APNs – this solves the problem 80% of the time.

Setting up APN for MMS on Xiaomi Redmi 4X

The most common cause of problems with MMS — Incorrect access point settings (APN). Operators periodically update the settings, and on older smartphones like Redmi. 4X They may get lost after updating the firmware or changing SIM-Here are the actual settings. APN for major Russian operators (data for 2026).

To change the APN:

1. Open the Settings. → SIM-maps and mobile networks.
2. Choose. SIM-map for which no work is made MMS.
3. Press Access Points (APN).
4. In the upper right corner, tap three points and select a New Access Point.
5. Fill in the fields according to the table below and save.

After saving the new access point:

1. Select her from the APN list.
2. Reboot your smartphone.
3. Try sending an MMS to yourself (e.g. a camera photo).

⚠️ Attention: If on the list APN You already have an access point with your operator’s name (for example, "MTS Internet"), don't delete it, it's responsible for the normal Internet. Create a separate hotspot specifically for the Internet. MMS.

Create a new access point|Fill in all fields on the table|Save and choose APN|Reboot the phone|Testing the shipment MMS-->

Manual download of MMS through the application "Messages"

Sometimes MMS arrives on the phone but does not load automatically, in which case the chat displays a notification such as “Download MMS” or “Download Media File”. On Xiaomi Redmi 4X, this may be due to background traffic restrictions or bugs in the Message application.

To force the MMS to be downloaded:

1. Open the Messages app and find a dialog with an unloaded MMS.
2. Tap on the notification of a new message (usually highlighted in gray).
3. Click Download or Download (can be at the bottom of the screen or in the drop-down menu after clicking on three dots).
4. If there is no button, hold your finger on the message and select Download manually.

If the MMS is not downloaded manually:

• 🔌 Check if the mobile internet is enabled (Settings) → SIM-maps and mobile networks → Mobile traffic).
• 🚫 Make sure that background traffic is not prohibited for the Messages application (Settings) → Annexes → Communications → Mobile traffic).
• 📥 Try sending it. MMS from another phone to your own number - sometimes the problem is on the sender's side.

Alternative ways to obtain MMS

If standard methods don’t work, try circumventing the limitations of the Xiaomi Redmi 4X with third-party solutions.

• The operator blocks the MMS on your tariff.
• The APN settings are not saved after the reboot.
• The "Messages" app is constantly flying out.

Here are the working alternatives:

1.Using Google Messages

Google’s official app supports MMS and often runs more stable than Xiaomi’s standard messenger to customize it:

1. Install Google Messages from the Play Store.
2. Open the application and allow access to SMS/MMS.
3. Go to Settings → More → MMS settings and enter your carrier’s APN data (see table above).
4. Enable the option of Automatic Download MMS.

2. forwarding MMS via email

Some operators (e.g. MegaFon) allow you to receive MMS by e-mail.

1. Call the operator and ask to activate the service "MMS on email".
2. Please indicate the mail address to which the messages will be duplicated.
3. Check the Spam folder, sometimes the emails get there.

3. Sending MMS via the operator’s web interface

MTS and Beeline provide the ability to send MMS via a personal account on the site, which is true if your Redmi 4X can not send a message due to network errors.

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If none of these things worked, the problem could be the hardware of the smartphone, like a malfunctioning communication module, in which case, contact the service center.

Reset network settings without data loss

If MMS still doesn’t work and all settings are checked, the last step before contacting the service is to reset network settings, which deletes all stored Wi-Fi networks, passwords, Bluetooth and APN settings, but does not affect photos, messages or apps.

How to perform the reset:

1. Open Settings → System and device → Additional → Resetting.
2. Select Network Resetting.
3. Confirm the action by entering PIN-code.
4. After the reboot, reset the APN (see section above) and check the MMS.

⚠️ Warning: After reset, you will have to reconnect to all Wi-Fi networks and configure Bluetooth devices (earphones, fitness bracelets, etc!

If the reset did not help, the reason may lie in:

• 🛠️ Firmware damage - try updating MIUI Up to the latest version (Settings) → The phone. → Updating the system).
• 📡 Malfunctions SIM-Cards – insert it into another phone and check the work MMS.
• 🔧 Hardware breakdown – the communication module could fail after falling or getting moisture.

Recovery of remote MMS on Xiaomi Redmi 4X

Did you accidentally delete an important MMS with a photo or document? Redmi 4X has a chance to recover a message if it was deleted recently.

1. Checking the Recycle Bin folder in the Messages app

In some versions of MIUI, deleted SMS/MMS is temporarily stored in the Recycle Bin:

1. Open the Messages.
2. Slip three points in the top right corner.
3. Select the Cart (if there is no item, skip this step).
4. Find the MMS you need and restore it.

2.Restore from MIUI backup

If you have previously backed up through Settings → Additional → Backup and Reset, you can try to return messages:

1. Go to Settings → Additional → Backup and Reset → Local Backups.
2. Choose the most recent copy (check the date!).
3. Click Restore and tick Messages.
4. Confirm recovery.

⚠️ Warning: Restore from backup will overwrite all current messages to those that were at the time of backup creation. SMS through apps SMS Backup & Restore.

3. Use of third-party programs

If there are no backups, try the data recovery software:

• 📱 Dr.Fone (there is a version for Android).
• 🔍 EaseUS MobiSaver.
• 💾 DiskDigger (free but requires root rights).

Importantly, the less you use your phone after you delete the MMS, the better the chances of recovery. Don't install new apps or reset your settings!

FAQ: Frequent questions about MMS Xiaomi Redmi 4X