How to set up MMS reception on Xiaomi phones: the complete guide

Multimedia messaging (MMS) is still a popular way to share photos, videos and audio over a mobile network — especially when instant messengers are unavailable or limited. However, Xiaomi smartphone owners (including the Redmi, POCO and Mi line) often face problems: MMS do not arrive, do not send or download with errors, the reason is not the device, but the wrong network settings or APN.

In this article, we will discuss all the steps of setting up MMS on Xiaomi, from checking basic parameters to manually entering access points (APN) for Russian and foreign operators. Particular attention will be paid to typical errors, for example, when the message “hangs” on the send or comes empty. If you use Redmi Note 12, POCO X5 or even outdated models like Mi A2, the instruction will suit all versions of MIUI 12-14 and HyperOS.

Checking the basic conditions for receiving MMS

Before digging into the settings, make sure the minimum requirements for MMS work are met:

• 📶 Mobile network is on and running in mode 4G (LTE) or 3G (MMS not supported in 2G most operators).
• 📱 SIM-The card is activated and correctly installed in the slot (on two-symbol Xiaomi check that the card is not installed). MMS tied up SIM).
• 💾 Enough memory on the device — MMS You can not download if less than 500 MB is free.
• 🔄 Automatic date and time are included in settings (Settings) → Additionally. → Date and time).

If any of the conditions is not met, MMS will either not reach the destination, or will come in the form of SMS with a link to the download (which is typical for MegaFon and Tele2). Also check whether the MIUI firewall blocks the work of messages: go to Settings → Applications → Permissions → Autostart and enable auto-run for the Message application.

Setting up APN for MMS on Xiaomi

The main reason for MMS failure is that the APN settings are wrong, and even if the Internet is working, the MMS requires a separate profile.

1. Open the Settings. → SIM-maps and mobile networks → [Yours. SIM] → Access points (APN).
2. Click Add Access Point (or the + icon in the upper right corner).
3. Fill in the fields according to your operator’s data (see the table below).
4. Save your settings and select a new APN in the list.

Important: For virtual communication operators (Tinkoff Mobile, SberMobail), use the APN of the mother network (for example, for Tinkoff - Tele2 parameters).

The name field is filled (for example, "MTS MMS")

APN introduced without typos

The MMSC starts with http:// or https://

Proxies and port specified (if required)

Type of authentication: “No” or "PAP"-->

Including mobile data for MMS

MMS is transmitted over the mobile Internet, so even if you have unlimited Wi-Fi, mobile data must be active. On Xiaomi, it's set up like this:

1. Go to Settings. → SIM-maps and mobile networks → [Yours. SIM].
2. Activate the mobile data switch.
3. Enable the option to Enable data transfer (if any).
4. Make sure that the network mode is set to 4G/3G/2G (auto).

If the mobile internet is off, MMS They will not be sent or received, but instead they will be received. SMS-Notification of the need to download the message manually (which is not always convenient). MIUI There is a separate switch for mobile data MMS — He needs to be activated, too.

💡

If the MMS still doesn’t work after setting up the APN, try temporarily turning off Wi-Fi. Some carriers block MMS transmission when you’re actively connecting to Wi-Fi.

Problems with MMS two-way SIM-card

Xiaomi smartphones with support for two SIMs (Redmi Note 11 Pro, POCO X4 Pro, etc.) are often confused with which card to send MMS.

• 📇 Indicate. SIM default MMS in settings: Settings → SIM-maps and mobile networks → SIM-map MMS.
• 🔄 If the message is “hanging”, try to switch SIM hand-sending when creating MMS.
• 🚫 Turn off Double. 4G customized SIM-Cards – This function may conflict with MMS.

On some models (e.g. Redmi) 9A) second-strong SIM-map MMS They can come with a delay of up to 10 minutes, and this is due to the peculiarities of the Qualcomm modems in budget smartphones. SIM During the time of sending/receiving multimedia messages.

Mistakes of sending MMS and their solutions

If the MMS is not sent, check the following points:

Xiaomi has a new bug with HyperOS firmware (2026): “MMS is not supported on the current network,” which means that your carrier has blocked the MMS service for your tariff, so the solution is to contact support and request activation of the service.

💡

If MMS is not sent only to a particular subscriber, the problem may be on their side (for example, they have an MMS service disabled or your number blocked).

Alternative ways to send MMS

If standard methods do not work, use the workarounds:

• 📲 Messenger apps: WhatsApp, Telegram or Viber allow you to send media files without size restrictions.
• 🌐 Email: Send the file to the recipient’s email (e.g. via Gmail on Xiaomi).
• 🔗 Cloud services: Upload the file to Mi Cloud, Google Drive or Yandex.Disk and send the link SMS.
• 📎 Specialized applications: For example, Textra SMS or Pulse SMS have improved support MMS.

For corporate users Xiaomi is suitable solution from the operator – for example, MTS Connect or MegaFon Business, where MMS They are integrated into a single messaging system, and some banks (e.g. Sberbank) allow you to send documents through a single messaging system. SMS/MMS — Check the terms with your financial institution.

FAQ: Frequent questions about MMS on Xiaomi