Why is calling an extra number with Xiaomi difficult?
Add-on numbers are an integral part of corporate communication, but dialing from mobile phones is often confusing. Owners of Xiaomi smartphones (including the Redmi Note 12, POCO X5 or Mi 11 models) face a problem: the standard call interface does not always support automatic dialing of additional numbers after the connection, which means that the subscriber is forced to manually press numbers during the conversation, which is inconvenient and fraught with errors.
The reason lies in the architecture of telephone systems: additional numbers (also called internal numbers or extensions) require special characters for pause (or;), which many users simply do not know. In addition, the MIUI brand shell has its own nuances in processing such characters - for example, in some versions they can be ignored or converted into incorrect commands.
In this article, we will discuss 5 proven ways to dial an extra number with Xiaomi, including hidden features of a standard call, using the phone. USSD-You'll also learn why sometimes the extra number doesn't work even with the right dial, and how to get around this limitation.
Method 1: Standard set with pause (codes, and;)
The most universal method is to use pause symbols that automatically insert the delay between the primary and the extra number, which works like this at Xiaomi:
- Open the Phone application and go to the Keyboard tab.
- Dial the main number (for example, +74951234567).
- Add the pause symbol: πΉ, (comma) - short pause (~2 seconds). πΉ; (semicolon - waiting for the user to press (manual input).
Please provide an additional number.
123
Press the call button.
An example of a correct set:
+74951234567,,123or (if manual activation is required):
+74951234567;123β οΈ Note: In some versions MIUI (Especially on older models like Redmi 5, the symbol; may not work. In this case, use only commas or method. β2.
Make sure that the number is in an international format (+7 or 8)|Check the number of commas (2 pcs. = ~4 seconds)|Use a semicolon if you need to enter the additional manually.|Save the number in contact for repeated calls-->
Method 2: Keeping the number in contact with a pause
If you have to call the same number often, keep it in contact with the already prescribed pause symbols, which will eliminate the need to enter them every time:
- Open Contacts β Press + (Add New).
- In the Phone field, enter the number in the format: +74951234567, 123
- Keep in touch with a clear name (e.g. Office - Accounting (ex. 123)).
π‘ Useful advice: B MIUI 14+ You can make a quick call to that contact. β Choose the Widget β Quick call, now it's gonna be one tap!
Why can the number saved not work?
Method 3: Use USSD-force-pause
If the standard pause symbols donβt work, try it. USSD-And this is a technique that works even on older versions. MIUI:
- Open the Phone application β go to the Keyboard tab.
- Enter: 83+74951234567*123# where +74951234567 is the main number and 123 is the additional number.
- Press the call button.
π§ How to set up:
- Install the app from Google Play.
- Open it and give access to the calls.
- Enter the main number, specify the additional number and select the delay (recommended 3-5 seconds).
- Save the template or press "Call."
π‘
If the app does not automatically determine the number, try manually adding the p (pause) or w (waiting) symbol before the number is added, for example: +74951234567p123.
Method 5: Manually dialing an extra number during a call
If the automatic dialing doesn't work, you can always enter the extra number manually after connecting to the PBX. Here's how to do it as quickly as possible:
- Call the main number (without additional).
- Wait for the welcome message of the answering machine (usually it sounds: "To connect with the subscriber, dial his additional number").
- Press the Addition Number button (will appear on the MIUI call screen).
- Enter the additional number on the digital keyboard.
π― The Secret Trick: In MIUI 13+ You can activate the tone dialing mode (DTMF) Even before you connect to the subscriber:
- When you call, click More (three dots in the upper right corner).
- Select the Tonal Set.
- Enter the additional number β tone signals will be sent immediately after the response of the PBX.
π‘
Manual input of the additional number is the most reliable way, but it requires speed: some PBX timeout waiting for input is only 5-10 seconds.
What to do if the additional number does not work?
If none of these methods worked, the problem may not be in the phone, but in the settings of the operator or PBX of the company.
- Check the number: Make sure the primary number is dialed correctly (e.g. +7495... not 8495...). The additional number must be numerals (not lettering like ext123).
- Test from another phone: Try calling from an iPhone or other Android device. If it doesn't work, the PBX is the problem.
- Contact the operator: Call in support of your mobile operator and check if the transmission is blocked. DTMF-Megaphone and Tele2 sometimes require activation of the Tonal Dial (free of charge).
Check with the recipient:
- Ask the caller you're calling to check their office PBX settings, and it's possible that the extra number has changed or disabled.