How to insert a SIM card in Xiaomi Redmi 5A: deal with the hybrid slot

Before you start: What you need to know about SIM cards in Redmi 5A

Xiaomi Redmi 5A is one of the brand’s most popular budget phones, released in 2017. Despite its modest specs, the model is still in demand due to its reliability and simplicity. However, many users have difficulties installing a SIM card – especially if it is the first experience with hybrid slots.

The main feature of the hybrid slot in the Redmi 5A is the ability to choose between a second nano-SIM or a microSD card (up to 256 GB), which means that you can not use two SIMs and a flash drive at the same time. You will have to sacrifice either a second line or additional storage. In this article, we will discuss how to insert the SIM card correctly, what tools you will need and how to avoid typical errors.

Important: if you buy a smartphone with your hands, check the integrity of the SIM card tray. Often previous owners lose or break the key to extract, and the tray itself can be deformed - this will complicate the installation.

What SIM cards support Xiaomi Redmi 5A

The Redmi 5A works with two types of SIM cards:

  • πŸ“± Nano-SIM (4FF) β€” The main format for the first slot is the smallest SIM card in size. 12.3 Γ— 8.8 If you have an old micro-SIM or mini-SIM, you will have to cut it or replace it in the cabin of the operator.
  • πŸ“± Nano-SIM or microSD is a hybrid slot (second), and you can choose between a second SIM card of the same format or a memory card. 5A Does not support eSIM.

If you plan to use two SIM cards, make sure that both are trimmed to the size of nano-SIM. Trying to insert a micro-SIM or mini-SIM without an adapter will lead to jamming of the tray or damage to contacts. Also check whether your carrier supports 4G networks on both SIMs - some tariffs limit speed on the second line.

πŸ“Š What type of SIM card do you use in Redmi? 5A?
One nano-SIM
Two nano-SIMs
One nano-SIM + microSD
I haven't installed it yet.

What you will need to install a SIM card

To insert a SIM card into the Xiaomi Redmi 5A, prepare the following tools and accessories:

  • πŸ”§ The key to extract the tray (complete with your smartphone) If you lost it, a paper clip, an unbend stationery button or a thin needle will do.
  • πŸ“± Nano-SIM (one or two, depending on the configuration) If the SIM card is of a different size, use an adapter or trim it with a special stapler.
  • πŸ” Good lighting – the tray and slot are small, so it is better to work in bright light so as not to damage the contacts.
  • 🧴 Alcohol wipes (optional) – to clean the contacts of the SIM card and slot, if the smartphone has not been used for a long time.

If you plan to use a microSD, make sure it doesn’t exceed 256GB (the maximum Redmi 5A supports). Larger cards may not be recognized, and it’s also recommended that you format the flash drive in the FAT32 or exFAT file system before installing.

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If the tray extraction key is lost, do not use too thick objects (such as nails or toothpicks) This can damage the locking mechanism.

Step-by-step: how to insert a SIM card in Redmi 5A

Now, to the process itself, follow the instructions carefully to avoid damaging the slot or the SIM card.

  1. Turn off your smartphone. It's a must! SIM card installation with your phone on can cause the communication module to malfunction or even short circuit (if contacts are closed) and wait for the screen to shut down completely.
  2. Find a SIM card slot. In Redmi 5A, it's on the left end of the case (if you look at the screen), and you'll see a small hole with a metal rim.
  3. Remove the tray. Put the key (or paper clip) into the hole to the point. Press with a little effort, the tray should jump 1-2 mm. Then gently pull it over.
  4. Set the SIM card(s). Look at the tray, it has a SIM layout. The Nano-SIM is set with the contacts down, bent angle to the corresponding recess. If you use two SIMs, the second is installed in a hybrid slot (right side of the tray).
  5. Put the tray back in place. Put it back in the slot before you click. Make sure the tray sits flat -- if it protrudes or skews, pull it out and try again.
  6. Turn on your smartphone. After you boot, check if the network is in the status bar. If there's no signal, restart your phone or check if the SIM card is installed correctly.

β˜‘οΈ Preparation for SIM card installation

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If the SIM card is not determined after installation, try the following steps:

  • πŸ”„ Reboot your smartphone.
  • πŸ“Ά Check if the Flight mode is enabled (Settings) β†’ SIM-maps and mobile networks).
  • πŸ”§ Remove the SIM card and install it again, making sure that the contacts are not contaminated.
  • πŸ“ž Contact the operator to check the activity of the SIM card (it may be blocked).

Common Mistakes and How to Avoid Them

Even with the seemingly simple process, many users make mistakes that lead to a broken SIM card or slot damage.

Mistake.Effects of consequencesHow to avoid
Installation of SIM card contacts upSIM card is not determined, scratches on contacts are possibleAlways check the location of the bevelled corner and contacts (should be at the bottom)
Using a micro-SIM without an adapterJamming the tray, damage to the slot contactsCut the SIM card to nano-SIM or use an adapter
Strong pressure on the tray during installationDeformation of the fixation mechanism, difficulty with extractionInsert the tray smoothly, without effort
Installation of a SIM card with the phone onFailure of the communication module, possible errors IMEIAlways turn off your smartphone before manipulating the slot.
Getting dust or moisture into the slotCorrosion of contacts, unstable network operationWork in a clean dry place, if necessary, clean the slot with a dry brush.

You should pay special attention to the hybrid slot. If you decide to use a microSD, remember:

  • πŸ“ The memory card must be formatted in FAT32 exFAT (NTFS unsupported).
  • πŸ”‹ When you first connect a flash drive, the smartphone may offer to format it - agree, but pre-copy important data.
  • πŸ“΅ If after installing the microSD stopped working second SIM card, check whether the tray moved - sometimes contacts close.
What if the tray is jammed?
If the tray is not removed in the standard way, do not make excessive efforts. Try to sway it slightly to the sides or use a thin plastic card (for example, a bank card) for neat tampering. In extreme cases, contact a service center - self-attempts can exacerbate the problem.

How to set up SIM cards after installation

Once a SIM card is successfully installed, you need to configure the SIM card settings in the system, which is especially important if you are using two SIM cards or a memory card.

Open the Settings. β†’ SIM-maps and mobile networks:

  • πŸ“ž Assign SIM cards names (such as β€œWorker” and β€œPersonal”) for convenience.
  • πŸ“Ά Select the default network for calls, SMS and mobile Internet.
  • πŸ”„ Enable data switching (if one of the SIM cards does not catch) 4G).
  • 🚫 Disable unnecessary operator services (e.g. paid subscriptions).

If you have a microSD installed, check it in Settings β†’ Storage.

  • πŸ“ Move applications to a memory card (not all programs support this feature).
  • πŸ“· Change the default location for saving photos and videos.
  • πŸ”„ Format the map (if necessary).

Note: if you use a microSD as internal memory (Adoptable Storage feature), it will not be retrievable without data loss. This mode is available in Settings β†’ Storage β†’ SD Card β†’ Set up, but we recommend using it only when there is an acute shortage of space.

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If the smartphone does not catch the network after installing the SIM card, check whether the SIM card is activated from the operator. Sometimes new cards require registration in your personal account or by phone hotline.

Frequent questions and problems with SIM cards in Redmi 5A

Despite the simplicity of the process, users often face challenges, and let's look at some of the most common ones.

❓ Why the smartphone does not see the SIM card after installation?
There are several reasons: SIM card is inactive (check with the operator); SIM card or slot contacts are contaminated (wipe with alcohol); SIM card is installed incorrectly (reset it with the contacts down); slot is damaged (requires diagnosis at the service center); also try to insert the SIM card into another smartphone β€” if it does not work there, the problem is in the card itself.
❓ Can I use two SIM cards and a memory card at the same time?
No, the Xiaomi Redmi 5A has a hybrid slot that allows you to choose either a second SIM card or a microSD.
❓ How to trim micro-SIM to nano-SIM on your own?
This will require a special stapler (sold in the communication salons) or sharp scissors and a template. Carefully trim the plastic along the contour, leaving only the chip. Before installing, check if there are any burrs that can damage the slot. ⚠️ Attention: improper pruning can damage the SIM card. If you are not sure of your abilities, contact the operator's salon - they will do it for free.
❓ Why the second SIM card only works in the 2G?
In Redmi 5A, the main slot (Slot 1) supports 4G, and the hybrid (Slot 2) can only work on 2G/3G networks if it has a SIM card installed. This is a hardware limitation, you can't change it. To get 4G on the second line, move the SIM cards in places.
❓ What to do if the tray for the SIM card is not fixed?
If the tray doesn't click when you install it or falls out, there are some possible reasons: The fixing mechanism is deformed (often after a smartphone falls); the slot has debris or dust; the tray is not installed to the end; Try to clean the slot carefully with compressed air or a soft brush; if the problem persists, contact the service center - you may need to change the tray.

Video instructions and additional materials

If the text instruction seemed complicated, we recommend watching the video tutorial on installing a SIM card in Xiaomi Redmi 5A. The visual guide will help you avoid errors and quickly understand the process.

It is also useful to read the official documentation:

  • πŸ“„ Technical characteristics of Redmi 5A on the Xiaomi website (section "SIM Card").
  • πŸ“– Forum MIUI β€” Here users share their experience of solving problems with SIM cards.

If you have questions after reading the article, check if there are any similar topics on the profile forums. Often the answer is already given, and you do not have to wait for help from specialists.

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Before buying Xiaomi Redmi 5A hand-check the work of both SIM cards and microSD slot. Often sellers are silent about the malfunctions that occur only after installing the second SIM or memory card.