How to put a redirect on Xiaomi: the complete guide

Owning a modern Xiaomi smartphone means constant communication, but there are situations when you can’t take an incoming call right now. You can be in a meeting, in an unstable reception area or just relax, but you can’t miss important calls from customers or loved ones. This is where the redirection function comes to the rescue, allowing you to redirect incoming calls to another number or voicemail.

The MIUI or HyperOS shell interface can obscure call settings a little, making them difficult to find for a beginner. The standard set of options is often limited to basic functions, and for fine-tuning you have to use special codes or contact the operator's services. In this article, we will discuss in detail all the ways to configure call forwarding on Redmi and Poco devices.

We're going to look at not only the standard menus, but also the hidden power of the engineering menu that allows you to manage the service directly over your cellular network, which ensures that the feature will work even if you change the service. SIM-card or temporarily using another device.

Basic configuration through the system menu

The easiest and most affordable way to activate a redirect is to use the built-in tools of the Android operating system. You do not need root rights or third-party applications, just find the right section in the settings. The interface may vary slightly depending on the version of MIUI, but the logic remains the same.

Go to the standard Phone app, which usually has a green or blue phone icon. Click on the three dots at the top of the screen or the gear icon to get into the settings menu, and you're interested in Call Settings or Accounts, where the functionality is hidden.

In the list that opens, select SIM-The card you want to set up the rule for (if there are two) and find the "Redirect" or "Additional settings" section, and the system will try to download the current settings from the network, which can take a few seconds.

• 📞 Always forward – calls leave immediately without reaching your machine.
• 📞 If you are busy, redirect will work when you are already talking to someone.
• 📞 If not, the call is translated after several unanswered beeps.
• 📞 If not available – when the phone is off or out of coverage.

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If the menu items are gray and inactive, it means that the service is blocked by your operator or you need to enter an activation code through the service. USSD-request.

Once you have selected the type of redirect, enter the phone number that will receive the calls. Remember to save the changes by clicking on the "Enable" or "OK" button. The system will send the request to the operator's network, and in a moment you will see the activation confirmation.

Use of the USSD-code-setting

It often happens that the graphical interface of a smartphone does not display all the options available or works with a delay. USSD-Codes are special combinations of characters that are sent directly to the operator's server, and this method is universal and works on any phone, including old Xiaomi models.

The standard GSM command set is used to manage redirects, so you have to open the caller and type the appropriate combination. For example, to disable all redirects, you use the ##002# code. This is a handy tool if you want to make sure that the calls are not going anywhere.

If you only need to redirect calls if you don't have a response, the code will look more complicated. Usually it's a combination of **61*receiver number#. Once you enter the number, press the call button. The operator will instantly process the request and send it back. SMS-notification of successful activation.

This means that even if you are not SIM-The card from the Redmi phone and paste it into another device, the redirect will continue to work.

• 🔢 Enter the codes carefully, without spaces and unnecessary symbols.
• 🔢 Make sure there are funds on the balance sheet if the service is paid.
• 🔢 Save screenshots of the codes entered to easily cancel the action.

The use of codes is especially important when the standard Android menu gives out a request error or endlessly turns the download indicator.

Configuring through the application of the operator

Modern mobile operators (the Big Four and virtual operators) offer their own service management apps, perhaps the most convenient way for Xiaomi users to remember complex codes and wander through the phone’s menu.

Download your carrier’s official app from Google Play or GetApps. After logging in (usually via SMS), search for Services, Services, or Call Settings, and often has a Redirect block with clear switches.

The advantage of this is visualization, which is that you can see what services are already connected and what services are available for free, and some operators allow you to set up smart forwarding on a schedule, which is not possible with standard MIUI tools.

Also, apps often have a connection history, which helps you understand when and what option was activated.If you notice calls going somewhere but you didn't, check this section first.

Smart redirection and automation scenarios

Xiaomi smartphone owners have a unique advantage – built-in Autonomy or Scenarios app (depending on the firmware version). SIM-There is no card, you can automate the accompanying actions, for example, sending SMS-reply.

However, there is the concept of “smart” redirection, which operators themselves offer: for example, if you are roaming, calls can be automatically transferred to a Russian number without charging for roaming (depending on the tariff).

Also worth mentioning are third-party apps from Google Play that can manage forwarding through phone permissions, which allow you to create complex scenarios: “if it’s 23:00 to 07:00, forward calls to satellite.” But beware: these applications require broad permissions.

⚠️ Warning: Third-party forwarding apps may have access to your phone book and call history.Use only proven high-ranking solutions.

For most users, the standard menu + operator app bundle is optimal, requiring no software installation or battery consumption in the background.

Problems with redirection to two-symbol Xiaomi

Redmi and Poco smartphones are often equipped with two slots for the SIM-This creates confusion when setting up, and users can forget which card they turned on the redirect for, or accidentally activate it on the work number instead of a personal one.

When setting up via the phone menu Settings → SIM-maps and mobile networks always check which card is selected at the top of the screen. MIUI clearly distinguishes the settings for SIM 1 and SIM 2, but visual similarity can be confusing.

If you use one card for the internet and the other for calls, make sure that the redirect is configured to the voice SIM, otherwise you can pay to redirect Internet traffic (if the operator supports this option) or simply not receive calls.

Another common problem is setting conflict, such as one card that has a "if busy" redirect and another card that has a "always" redirect, which can cause the caller to get into a strange cycle or hear the beeps, but the connection doesn't take place.

It is recommended to check the status of services periodically, once a month, through USSD-code #002# or in the operator's app to reset forgotten rules, this is especially important before traveling abroad to avoid unnecessary costs.

Frequent errors and ways to fix them

Despite the simplicity of the procedure, users often encounter errors, the most common being “Request Error” or “Redirect settings failed to change”, often due to temporary network failures or a ban by the operator.

If the phone menu doesn't respond, try restarting your Xiaomi smartphone. Sometimes the modem driver freezes and doesn't send a command to the server. Also helps is In-Flight mode, which is on for 10-15 seconds.

⚠️ Warning: Make sure the number you specify for a redirect includes a Call Waiting service or a Number Two service if you plan to receive forwarded calls in parallel.

Another problem is paid activation: some operators charge a small fee for connecting a forwarding service or for every minute of a call on a forwarded call. Check the billing so you don't get an unexpected bill at the end of the month.

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If none of the methods work, the problem may be on the operator’s side – call the support, perhaps the service is blocked at the profile level.

Also, check if the phone has anti-spam software that might conflict with system redirects. Try to temporarily disable such applications.

Questions and Answers (FAQ)