Are you tired of missing important calls when you can’t answer? The answering machine on Xiaomi smartphones (including Redmi and POCO models) solves this problem — it automatically records voice messages from subscribers when you’re not available. But many users don’t even realize that this feature is hidden in MIUI settings or requires the installation of third-party software.
In this article, you will find 3 working ways to configure your answering machine: through standard system tools, using the Google Phone app (for global firmware), and through the carrier. We will also discuss why the answering machine may not work on some Xiaomi 12/13/14 models and how to fix it. All instructions are relevant for MIUI 14/15 and HyperOS.
1. Checking the autoresponder support of your Xiaomi model
Not all Xiaomi smartphones support an integrated answering machine, and the function depends on the firmware version, the regional version of the device, and even the carrier.
- 📱 Global versions (with firmware) MIUI Global or HyperOS Global: Autoresponder is usually available via the Google Phone app (set by default or from the Play Market).
- 🇨🇳 Chinese versions (firmware) MIUI China: no built-in answering machine, third-party software will be required.
- 📡 Operator dependency: some mobile operators (for example, MTS or Beeline) block the function at the level of the mobile operator. SIM-map.
To check for support, open the Phone app and look for the Autoresponder tab or Voicemail tab, and if it's not, go to methods 2 or 3.
2. Setup of the answering machine through the standard application "Phone"
If your Xiaomi supports built-in answering machine, follow this instruction. Please note that the interface may vary depending on the version of MIUI/HyperOS.
- Open the phone application (pipe icon).
- Press three points (⋮) in the upper right corner and select Settings.
- Go to Autoresponder or Voicemail (on some models, the path: Settings → Additional → Answering machine).
- Activate the switch to Enable the answering machine.
- Set up the parameters: 🎤 Welcome message: Write down your voice (click Record) or select the standard one. ⏱️ Delayed response: specify how many seconds after the start of the call the answering machine is triggered (optimum - 15-20 seconds). 🔔 Notifications: Enable notifications for new voice messages.
Once set up, test the function: call your number from another phone and wait for the answering machine to work. If the message is not recorded, check the permissions of the Phone application in the system settings (Settings → Applications → Permissions).
Update the Phone app in the Play Market
Check the stability of the mobile network (3G/4G/5G)
Make sure you're on SIM-card is sufficient (some operators block the service with a zero balance)
Turn off "Do Not Disturb" or "Air Mode" modes
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3. Using Google Phone for Autoresponder (for global firmware)
If you don’t have a standard answering machine, install the Google Phone app — it supports voicemail on most Xiaomi models. Importantly, this method only works on firmware with Google services (not for Chinese versions!).
- Download Google Phone from the Play Market.
- Launch the application and make it the default application for calls (confirm the choice when you request the system).
- Open the menu (⋮) → Settings → Voice mail.
- Select your operator from the list (for example, MTS, Beeline, MegaFon). If you do not have an operator, select Other and enter the voicemail number (check it with the operator).
- Set up a welcome message and notification options.
Critical detail: if the answering machine is not working after setting up, check if the application is blocking Security (MIUI Security). Go to Settings → Apps → Permissions Management → Autostart and enable autostart for Google Phone.
What to do if Google Phone cannot see SIM-map?
4. Autoresponder through the operator: pros and cons
All Russian operators provide voice mail service, but it can be paid or have restrictions. Below is a comparative table of conditions for popular operators (data is current for 2026):
| Operator. | Cost | Number for setting | Max: duration of the message | Storage of messages |
|---|---|---|---|---|
| MTS | Free (at the rate with a subscription fee) | *111*123# | 3 minutes. | 7 days |
| Beeline | 30 ₽/month | *110*161# | 2 minutes. | 5 days |
| MegaFon | Free of charge. | *105*605# | 1 minute | 3 days |
| Tele2. | 1.5 ₽/day-day | *155*2*1# | 1.5 minutes. | 10 days. |
To activate the answering machine through the operator:
- Dial it. USSD-command for your operator (see table above).
- Follow the voice instructions to record the greeting.
- Make sure the service is activated (you can check it through the operator’s personal account).
⚠️ Attention: Operator voicemail only works when the subscriber is unavailable (phone off, no network, busy). If you just don't pick up the phone, the call can be reset without recording the message. To avoid this, set up conditional forwarding to the voicemail number (code: **61 * mail number#).
5. Third-party applications for autoresponder: TOP-3 options
If the built-in methods don't work, install one of the specialized applications, and we tested 10 programs and selected the best ones:
- 📲 HulloMail supports personal greetings for different contacts, transcription of messages into text, cloud storage. ₽/month).
- 🎧 YouMail blocks spam calls, offers virtual numbers for business.
- 🔄 Auto Answer & Call Recorder – Records all incoming calls + Responding machine: low battery consumption.
Before installing, check the reviews in the Play Market – some apps may conflict with MIUI Optimization (especially on Xiaomi 13/14).
- 📞 Access to calls
- 🎤 Recording audio
- 📁 File storage (to save messages)
💡
If after installing a third-party answering machine, notifications about missed calls stopped coming, go to Settings → Notifications → Additional → Priority of notifications and set the maximum priority for the answering machine application.
6.Why the answering machine doesn't work on Xiaomi: 7 reasons and solutions
If you have set up an answering machine but it doesn’t record messages, check the following points:
- Application lock: MIUI Optimization can pause the autoresponder in the background. Solution: add the app to Settings → Battery → Exceptions.
- Conflict with other services: If you have a call recording app installed (like Cube Call Recorder), they can block the answering machine. Solution: turn it off temporarily.
- Operator restrictions: some tariffs block voicemail, solution: call the operator's support and clarify the terms.
- Incorrect redirect settings: If you manually configure the redirect, check the codes with *#61#. Solution: reset the settings with ##002# and reconfigure.
- Problems with SIM-map: if SIM-The card is old (issued before 2018), it may not support modern services.Solution: Replace SIM new in the operator's cabin.
- Firmware Update: After major MIUI/HyperOS updates, the autoresponder settings may reset. Solution: Check firmware relevance in Settings → About Phone → System Update.
- Regional restrictions: on some Xiaomi models for the Indian or Chinese market, the answering machine is disabled at the firmware level. Solution: install global firmware (risky - may lead to loss of warranty).
⚠️ Attention: On smartphones Xiaomi with dual SIM-The answering machine can only work on one of them (usually on the other hand). SIM1). To reset it to the second. SIM, Move the cards in places or contact the operator to link the service to a specific number.
💡
If the answering machine is turned on but not writing messages, check the free space on the device. Voice messages require at least 500 MB of free memory to store. Clear the cache in Settings → Storage or transfer files to SD-map.
7. Alternative methods: voice mail via messengers
If standard methods don't work, use voice messaging messengers, such as:
- 📱 WhatsApp: Set up an auto-response in WhatsApp Business (Section Tools for Business) → Quick Answers! Minus: only works for contacts who write on WhatsApp.
- 💬 Telegram: Create a bot through the @BotFather, It's a voicemail that will send you a voice message when you miss a call.
- 🎧 Viber: In your account settings, enable Voice Messages for missed calls. Minus: Messages are stored only in the Viber cloud.
These are not a substitute for a full-fledged answering machine, but they do help you keep important information in mind, such as WhatsApp Business, which allows you to set up an automatic message like, "I'm not available right now, but you can leave a voice message - I'll respond as soon as possible."