Xiaomi Redmi Note 9 Pro is one of the most popular smartphones of the brand, but even its owners sometimes get lost in the interface. MIUI. Where do you look for your phone history if your phone icon is missing from your desktop, or how do you filter out your phone number, or find a phone number that rang a month ago? In this article, we will analyze all ways to view the call log - from basic to hidden firmware functions, and also tell you how to restore deleted records and export history to a file.
Features of Redmi Note 9 Pro (models) M2003J6A1G, M2003J6B1G) The log is integrated into the standard application "Phone", but its location and functionality depend on the version. MIUI (12, 13 or 14. If you upgrade your smartphone or reset your settings, the menu may look different. We have taken into account all the nuances and prepared a universal guide that will be suitable even for custom firmware like Xiaomi.eu.
1. Basic method: call log in the application "Phone"
The most obvious method is to use the standard Phone app (green handset icon) on the Redmi Note 9 Pro, it can be hidden in the Tools folder or on the second screen. If you don't, search the system (swipe down the home screen and type in "Phone").
After the annex is opened:
- 📱 Go to the Journal tab (usually the second icon at the bottom, next to Contacts»).
- 🔍 At the top, you’ll see the search bar – enter a contact number or name to quickly find the entry.
- ⏳ To sort calls by date, click on the calendar icon (or “All”) and select the period: “Today,” “Week,” “Month,” or “All».
- 📊 For type filtering (incoming/outgoing/missing), tap the three points in the upper right corner. → Call type.
⚠️ Attention: B MIUI 14 on Redmi Note 9 Pro, the call log may not display entries older than 30 days unless sync with Mi Cloud is enabled.To save the story longer, activate backup (see Section 4).
2. Alternative ways to access call history
If the standard Phone app doesn’t open or the log is empty, try these methods:
Method 1. Through the notification panel
- 🔔 Swipe down from the top edge of the screen to open the notification bar.
- 📞 Find the notification of the last missed call (if any) and click on it – the log will open.
- ⚡ If there are no notifications, this method will not work.
Method 2. Google Voice Assistant
- 🎤 Say, “OK Google, show us your call log” or “Open your call history».
- 🤖 The assistant will automatically open the application "Phone" on the tab "Journal».
- 🔄 If it doesn’t work, check the permissions for Google in Settings. → Annexes → Application management → Google → Permits.
Method 3: A widget on the desktop
Add the phone widget with quick access to the magazine:
- 🖱️ Press and hold the free space on the desktop → Widgets.
- 🔍 Find the phone widget (usually) 4×1 or 2×2).
- 📱 Drag it to the screen and select the option with the latest calls displayed.
💡
If the call log suddenly clears, check if the automatic clearing function is included in the Settings. → Warehouse → Clean. Turn off the "Clear Call Log" option in the Auto Clean section».
3. Advanced Call Log Functions in MIUI
Firmware MIUI Redmi Note 9 Pro offers hidden opportunities to work with the history of calls, which many do not know:
Filtering by contact and number
- 🔎 In the magazine, click on the magnifying glass icon (search) and enter a name or number.
- 📌 To pin a frequently used contact at the top of the list, click on the entry → Secure.
- 🚫 To hide a number from a log (such as spam), hold the record. → Remove or Add to the Blacklist.
Exporting call history
MIUI This allows you to save the log to a.vcf or.csv file:
- 📤 Open the phone» → «Journal» → three-point → Settings.
- 📄 Select Export Call Log (in some versions – Backup copy).
- 💾 Specify the period (e.g., "Last 3 months") and confirm the export. the file will be saved to the internal memory. → MIUI → Backup → CallLog.
Call statistics
To see the overall duration of conversations and the most active contacts:
- 📊 Go to Settings. → Google → Services on the device → Usage statistics.
- 🕒 Select the “Phone” tab – here you can see the time of conversations per day / week / month.
How to turn on the recording of conversations in MIUI?
4.Recovering Deleted Call Log Records
If you accidentally cleared the story or it disappeared after resetting, try these recovery methods:
Method 1. Through the Mi Cloud
- ☁️ Make sure synchronization is enabled: Settings → Xiaomi account → Mi Cloud → Synchronization → Call magazine.
- 🔄 If the sync was active before deletion, the data will be automatically restored the next time you log in to your account.
- ⏳ For manual recovery: Settings → Xiaomi account → Mi Cloud → Data recovery → Select a backup with the desired date.
Method 2. With the help of third-party applications
If you don’t have a backup in Mi Cloud, use a utility like Dr.Fone or a utilities like this. GT Recovery:
Disable Wi-Fi and Mobile Data
Charge your phone at least 50%
Install a recovery application (for example, GT Recovery)
Grant root rights (if required)-->
⚠️ Important: Deep scanning requires root rights, which can compromise smartphone warranty and security. Without root, only records that have not yet been overwritten with new data (usually within 1-2 days after deletion) can be restored).
Method 3. Through a communications operator
Some operators (e.g. MTS, Beeline) keep the details of calls for up to 6 months to get them:
- 📞 Call the operator hotline (e.g. 0890 for MTS) and request details.
- 📧 Or send a request through your personal account on the operator’s website (section “Detailing accounts»).
- 💳 The service can be paid (from 50 to 300 rubles depending on the operator).
5. Solving Challenge Log Problems
If the journal does not open, update or show errors, use this table for diagnosis:
| Problem. | Possible cause | Decision |
|---|---|---|
| The log is empty, although the calls were | Sync with Mi Cloud disabled | Enable synchronization in Settings → Xiaomi account → Mi Cloud |
| The phone app is flying out | Damaged cache data | Clear the cache: Settings → Applications → App management → Phone → Storage → Clear the cache |
| Old records are not displayed (over a month) | Restriction of storage in MIUI | Export the log regularly or enable backup in Mi Cloud |
| Numbers are displayed without contact names | Failure to synchronize contacts | Update Contacts: Settings → Google account → Synchronization → Contacts |
| Filters by date/type are not available | Phone app error | Update the app through the Play Market or reinstall it |
On the Redmi Note 9 Pro with firmware MIUI 12.5 and higher, the call log may not save entries from spam numbers if the Spam Protection function is enabled (Settings) → PapaSSWORD & security → Disable it if you want to see all incoming calls.
6 How to hide or block individual records
If you need to hide certain calls from prying eyes, MIUI There are built-in tools:
Method 1. Add to the blacklist
- 🚫 In the call log, keep your finger on the number. → Blacklist.
- 🔔 Calls from this number will no longer be displayed in the log and will be blocked automatically.
Method 2: Archive records
Some custom firmware (e.g. Xiaomi.eu) supports archiving:
- 📂 In the magazine, click three dots. → Archives.
- 🔄 Move the required records to the archive – they will disappear from the main list, but will remain available in the Archives section».
Method 3. Third-party applications
For more reliable concealment, use:
- 🔒 Call Logs Backup & Restore (encrypts backups of the log).
- 🛡️ Private Call Log (creates a "secret" log with a password).
⚠️ Note: Hidden or archived records can be recovered when you reset your phone to factory settings or through root access.
7. Call log optimization: cleaning and setting up
Over time, the call log on the Redmi Note 9 Pro can take up a lot of space and slow down the Phone app.
Automatic cleaning
- 🧹 Go to Settings. → Warehouse → Cleanup → Auto-cleaning.
- ✅ Enable the “Clear Call Log” option and set a period (e.g., “Every 30 days»).
Hand cleaning
To remove unnecessary records:
- 🗑️ Open the magazine. → press three points → Delete.
- 📅 Select a period ("Today", "Week", "All") or mark specific entries.
- ✅ Confirm removal.
Display setting
Change the type of magazine to your needs:
- 📋 In the settings of the application "Phone" select the Type of log → «List" or "Grid».
- 🌓 Enable a dark theme for comfortable viewing at night: Settings → Screen. → Dark subject.
💡
Export your call log to file regularly, which is the only way to guarantee you can save your history for longer than 30 days, especially if you’re not using Mi Cloud.