Have you ever tried to remember how long an important conversation lasted, but your phone didn't show that information? On Xiaomi, Redmi and POCO smartphones, the default call duration display feature is often hidden or unintuitive. In this article, we'll look at all the ways you can go from standard MIUI settings to third-party apps that can help you track your call stats to within seconds.
The problem is especially relevant for users who do business on the phone, monitor conversations with customers or just want to analyze their phone activity. Official MIUI firmware does not always provide this information out of the box, but there are several workarounds - some of them require just a couple of clicks, and others will require the installation of additional software. We tested all methods on the latest versions of MIUI 14 and Android 13/14, so the instructions are relevant for most modern devices of the brand.
1. Standard call log: where to look for duration?
So, to start with the obvious, the built-in Phone app, and in most cases, the information about the duration of the calls is there, but it can be hidden behind additional gestures or settings. Here's how to find it:
- ๐ฑ Open the Phone app (the handset icon on the home screen or menu).
- ๐ Go to the Journal tab (usually the second icon below).
- โฑ๏ธ Click on any call from the list โ if the duration is displayed, it will be in the upper right corner of the screen with details (for example, 1 min 23 sec).
- ๐ If you donโt have time, try swiping left on the call record โ on some versions MIUI It opens up more information.
Important: on devices with MIUI 12 and later, the function can be disabled by default. To activate it, go to Settings of the phone โ Apps โ Phone โ Additional โ Show the duration of calls. If there is no such item, then your firmware version does not support this option, move to the following methods.
โ ๏ธ Note: On some models (e.g. Xiaomi) 12T or Redmi Note 11) The duration is only displayed for completed calls. If a conversation has been interrupted or reset, the time may not be saved.
2. Alternative method: export of call log
If the phone interface doesnโt have time, it can be extracted from the exported log file, which works on all Xiaomi devices, but requires a few additional steps:
- Open the phone. โ Journal โ โฎ (three-point) โ Exports.
- Select the.csv or.vcf format (the first one is preferred for analysis).
- Send the file to your mail or save it to Files.
- Open the file via Google Tables or Excel โ there will be a Duration column in seconds.
The advantage of this method is that you get complete statistics for the selected period, including missed and outgoing calls, the disadvantage is that you need manual processing.
=TIME(0;0;A2)where A2 is a cell with a number of seconds. This converts the value to hh:mm:ss.
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If the exported file doesnโt open, try renaming it from.vcf to.csv manually through any file manager.
3. Third-party applications for call accounting
If embedded facilities MIUI They don't like it, you can install specialized applications, and they not only show the duration, but they also keep detailed statistics, plot graphs, and even export data to the cloud.-3 tested solutions:
| Annex | Functions | Pluses | Cons |
|---|---|---|---|
| Call Logs Backup & Restore | Export/import journal, time statistics, contact filters | Free, no advertising, works without root | Interface in English, no widgets |
| Call Meter 3G | Accounting of time and cost of calls, tariff limits, schedules | Support for Russian, integration with operator tariffs | Paid version for advanced functions |
| Automatic Call Recorder | Recording conversations + displaying duration in the journal | Automatic recording, cloud storage | Requires permission to record (banned in some countries) |
Before installing, check the app's permissions in Settings โ Apps โ Permissions. Call log and phone call rights will be required to work properly. On Android 13+, some features may be limited due to privacy policies.
โ ๏ธ Note: Call recording applications (e.g., Automatic Call Recorder) may conflict with the laws of your country.In Russia, recording conversations without the consent of the interlocutor is prohibited by Art. 138 of the Criminal Code of the Russian Federation.
4. Hidden MIUI settings: how to enable time display
On some Xiaomi devices (especially Redmi and POCO with global firmware), the duration display option is hidden in the engineering menu to activate it:
Enable Developer Mode (Settings โ About Phone โ MIUI Version โ 7 times press)
Open Settings โ Additional โ Special features โ Phone settings
Find the item "Show duration of calls" and include it
Reset the device-->
If the item is not, try an alternative method through ADB (computer required):
adb shell settings put global call_duration_display 1This command compulsorily includes time display for all calls. Once you reset your phone. Please note that on some models (e.g. Xiaomi 13 Pro), this setting may reset after the MIUI update.
What to do if ADB is not working?
5. Viewing time through the operator
If none of the above methods worked, you can ask your mobile operator for details, and most providers provide this information for free or for a nominal fee.
- ๐ฑ MTS/Tele2: send USSD-request *111*5# or *152#.
- ๐ฑ Beeline: Dial *110*9# Or check in your personal office.
- ๐ฑ MegaFon: Use the team *105*09# or application MegaFon-Personal Cabinet.
- ๐ฑ Iota: Details are only available through the web version of the personal account.
Usually, the details come in the form of SMS or email within 5-30 minutes, the report will indicate the date, time, number of the subscriber and the duration of the conversation in seconds, and note that operators store this data for a limited time (usually 3-6 months).
โ ๏ธ Note: Details from the operator show only outgoing and incoming calls over the mobile network. calls via Wi-Fi Calling, VoIP (WhatsApp, Telegram) or instant messengers are not displayed in the report.
6. Call analytics through Google Contacts
Few people know, but Google Contacts automatically syncs the call log to your Google account (if sync is enabled).
- Open [Google Contacts](https://contacts.google.com) in your browser.
- In the left menu, select Other Contacts โ Call log.
- Click on any call โ the pop-up window will indicate the duration (if it was saved by the phone).
This method doesn't work on all devices, because it depends on the sync settings to check if it's on:
Go to Settings โ Accounts โ Google โ Sync your account and make sure that Log is active. If not, turn it on and wait 10-15 minutes for data sync.
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Sync your call log with Google can take up to 24 hours. If the data does not appear immediately, check later or force the sync update in your account settings.
7. Frequent problems and their solutions
Even after you've completed all the instructions, you may find that the call times are still not displayed, and here are the most common reasons and ways to address them:
| Problem. | Possible cause | Decision |
|---|---|---|
| Time is not displayed for all calls. | Synchronization failure with SIM-card | Restart the phone or remove/paste SIM-map |
| Duration resets after MIUI update | Clearing the cache of the phone application | Reinstall updates for the application in Settings โ Annexes โ Phone. โ โฎ โ Remove updates |
| The exported file does not have a "Duration" column | Firmware restrictions (Chinese version of MIUI) | Install global or European firmware via Mi Flash Tool |
| Call-accounting applications are not working | Android 13+ Restrictions on Access to the Journal | Grant permission manually to Settings โ Special Access โ Call Log |
If none of the methods worked, the problem may be a hardware failure of the communication module.
- Reset network settings: Settings โ SIM-maps and mobile networks โ Resetting network settings.
- Swipe your phone through Fastboot with complete data cleanup (instructions on [Xiaomi official forum](https://c.mi.com/)).
- Contact the service center if the warranty is still valid.