Why a phone number can disappear from the Xiaomi screen and what to do about it
You just bought the new Xiaomi Redmi Note 12 or POCO X5 Pro, put it in. SIM-- the card, but the phone number is not displayed anywhere, or suddenly the usual number indicator in the status bar disappeared after the update. MIUI? This problem is familiar to many Xiaomi smartphone owners β and itβs not always related to a malfunction, because the manufacturer hides the default number display in the latest firmware versions, and mobile operators do not always automatically transmit this information.
In this article, we will discuss all possible ways to find out your phone number on Xiaomi β from standard methods through settings to little-known ones. USSD-And we'll also explain why sometimes the number is not determined even when the number is running. SIM-Spoiler: 90% of the time, the problem is solved in 1 minute without going to the service center.
Before proceeding to the instructions, make sure that:
- πΆ SIM-The card is active and connected to the network (check the signal indicator in the top panel).
- π Reboot your phone β sometimes the number βpulls upβ after a reboot.
- π± The phone has an up-to-date version installed. MIUI (updates often fix bugs with the number display).
Method 1: Standard viewing of the number through Settings (works on 80% of models)
The most obvious method is to look at the About Phone section, but in the latest versions of MIUI 14/15, the path to the phone number has changed, and many users simply do not find it. Here is the current guide for Xiaomi, Redmi and POCO (2022-2026 release):
- Open the Settings app (cog icon).
- Scroll down and select About Phone.
- Tap on the line Status. SIM-maps (or Information about) SIM on some models).
- In the window that opens, find the field My phone number or Phone number.
β οΈ Note: If you see an inscription Unknown or empty field instead of a number, this does not mean that SIM-The card doesn't work. It's just that the operator doesn't automatically transmit the number information (as is often the case with Tele2, Yota or virtual operators).
βοΈ What to do if the number is not displayed in the settings
On some models (e.g. Xiaomi) 13T or Redmi K60) If you can't find the state section, it can. SIM-maps, use the search by settings:
- Open the Settings and tap the magnifying glass icon (search) in the upper right corner.
- Enter the request for a phone number or SIM.
- Follow the proposed system reference.
Method 2: USSD-Teams β a universal method for all operators
If the number is not displayed in the settings, the most reliable way is to use it. USSD-These short codes work on any phone, regardless of the model or firmware version, and the key is to know the right code for your carrier.
| Operator. | USSD-room-code | Additional information |
|---|---|---|
| MTS | *111*0887# or *111# | After dialing, press the call button. The number will come to SMS. |
| Beeline | *110*10# | It works even at zero balance. |
| MegaFon | *205# or *105# | Confirmation via SMS may be required. |
| Tele2. | *202# | The number will appear on the screen in 5-10 seconds. |
| Yota, Tinkoff Mobile | *100# or *111# | Virtual operators may have different codes β check on the website. |
π‘ Useful advice: If USSD-The code didn't work, try typing it without the # symbol at the end or replace it with # (sometimes operators change the syntax *111*0887# try #111*0887#.
Why? USSD-codes may not work?
Method 3: View the number through the engineering menu (for advanced users)
If standard methods donβt work, you can try to find out the number through an engineering menu (also known as Engineer Mode or CIT), which is suitable for Xiaomi models based on Qualcomm Snapdragon processors (for example, Redmi Note 11 Pro+, POCO F4).
β οΈ Warning: Do not change other options in the engineering menu unless you are sure of their purpose! This can lead to network failures or complete loss of communication.
- Open the phone app and enter the code: ##4636##
- In the menu that opens, select Phone Information (or Phone Information).
- Scroll down to either the SIM 1 or SIM 2 block (depending on the slot).
- Find my phone number (My phone number).
If the number still doesnβt show up, try the alternative code for devices on MediaTek:
##36446337##Important: On some models (e.g. Xiaomi 12S Ultra), the engineering menu may be blocked by the manufacturer, in which case, when you enter the code, nothing will happen.
Method 4: Using third-party apps (if nothing helps)
When all the standard methods are exhausted, Google Play apps come to the rescue, and they are especially useful if:
- π΅ You are using eSIM (virtual) SIM-map).
- π The number is not determined due to a failure in the firmware.
- π± You have an old Xiaomi model (like Redmi). 4X or Mi A1), where there are no current updates.
The best apps to view the numbers:
| Annex | Reference | Features |
|---|---|---|
| SIM Card | Google Play | Shows the number, IMSI, operator and even call history. |
| My Phone Number | Google Play | It works without the internet and supports Dual SIM. |
| Network Signal Info | Google Play | In addition to the number, it shows the signal level, network type (4G/5G) and neighboring towers. |
β οΈ Note: Do not install apps from unknown sources (outside Google Play) β they may contain malicious code that steals data. SIM-Always check reviews and ratings before installing.
π‘
If you often lose access to a number (for example, when flashing your phone), save it in notes or send it to your own mail.
Method 5: Alternative methods (if the phone is not catching the network)
This is even more difficult if the phone is not catching the network or SIM-The map is not defined. In this case, the standard methods won't work, but there are workarounds:
- Check the packaging from SIM-On a plastic holder (where inserted) SIM) number.
- Put it in. SIM-A card to another phone. Even the simplest push-button device (like the Nokia 105) will show the number when dialing *#100#.
- Contact the operator. π Call the operatorβs hotline from another phone (numbers: MTS β 0890, Beeline β 0611, MegaFon β 0500, Tele2 β 611). π¬ Write to the support chat via the official operator application (for example, My MTS or My Beeline).
Check your personal account.
If SIM-The card is not defined (the phone says no) SIM-maps or inadmissible SIM), problem:
- π Contact contamination - wipe out SIM-card.
- π§ Slot damage β check if contacts are bent.
- π± Software failure β reset network settings (Settings) β SIM-maps and mobile networks β Resetting network settings).
π‘
If the phone stopped seeing SIM-If you have a card that falls or gets moisture, don't try to disassemble it yourself, go to the service center.
Frequent problems and their solutions
Even after successful identification of the number, Xiaomi users face typical problems.
Problem 1: The number is not fully displayed (for example, only the last 4 digits)
This is a feature of some versions of MIUI, where the number is masked by default, to see it in full:
- Open Settings β About the phone β SIM-card status.
- Slip the number, it will open completely.
Problem 2: The number is missing after the MIUI update
After major updates (e.g., with the MIUI 13 on MIUI 14) settings SIM-The cards may be dropped:
- Reboot the phone.
- Go to Settings. β SIM-maps and mobile networks and turn on/off the switch next to SIM-card.
- If it does not help, reset the network settings (see the instructions above).
Problem 3: There are two phones on the phone SIM-cards and the number is displayed for only one
Xiaomi with Dual Support SIM (For example, the Redmi Note 12 Pro+) The number may not be shown for the second SIM-To fix this:
- π Change it. SIM-Places of cards (move the first to the second slot and vice versa).
- π΅ Make sure the second one is SIM-The card is activated (sometimes operators block it during long inactivity).
- π§ In the settings SIM-maps (Settings) β SIM-Maps and mobile networks, check that the second SIM Mobile data or calls included.