Xiaomi Smart TVs offer streaming services, YouTube, a browser, and thousands of apps — but all of these features require a stable Internet connection. Without properly configured Wi-Fi, your Mi TV becomes a regular screen with disabilities. In this article, we’ll look at all the current ways to connect to a wireless network, including hidden settings for complex cases, and give recommendations for eliminating typical errors.
Whether you’re buying a new Xiaomi TV A Pro or setting up an old Mi TV 4S, the process of connecting to Wi-Fi remains intuitive — but there are nuances. For example, some users face the problem of the TV “seeing” the network but not connecting to it, or constantly losing connection. We will analyze the causes of such failures in detail and offer working solutions that have been tested on devices in 2020-2026.
If you haven't experienced networking before, don't worry: our guide is written in plain language, with step-by-step screenshots (interface descriptions) and explanations of each action, and for experienced users, we've prepared advanced methods - for example, connecting through WPS or manually configuring IP- addresses.
1. Preparing Xiaomi TV for Wi-Fi Connection
Before you start setting up the network, make sure your TV is ready for the procedure.
- 🔌 The TV is connected to the power grid and turned on (the power indicator is blue or white).
- 📶 The router is turned on and distributes Wi-Fi (check that other devices are connected to this network).
- 🔄 The TV is in the zone of confident reception of the signal (not further than 10 meters from the router in the absence of obstacles).
- 🔧 There are working batteries on the remote (if the remote doesn't respond, try rebooting the TV with a button on the case).
If you've just unpacked your TV, it will automatically trigger the original setup wizard, and when you select the network, you'll be prompted to connect to Wi-Fi, and if you've already used the TV, manually go to the settings menu.
⚠️ Warning: On Xiaomi TV 2023-2026 models (e.g., Xiaomi TV Q2 QLED), the settings menu may be different from the older versions. If you don't find the specified items, update the TV firmware through Settings → About TV → Software Update.
Also check that the router does not turn on client isolation mode (sometimes called AP Isolation), which blocks data exchange between devices on the same network, which can prevent the TV from getting the IP- address.
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If your router supports dual-band Wi-Fi (2.4 GHz and 5 GHz), it is better to choose a 2.4 GHz network for your TV - it is more stable over longer distances, albeit slower. 5 GHz will only work if the TV is next to the router.
2. Method 1: Standard connection via the settings menu
This is the simplest and most versatile method that works on all Xiaomi TV models, including the Redmi Smart TV and Mi TV Stick.
- Open the settings menu: press the Settings button on the remote or select the settings icon in the upper right corner of the main screen.
- Go to the network section: select Network and Internet → Wi-Fi (on some models, the path may look like Settings → Network settings → Wireless network).
- Turn on Wi-Fi: Move the slider to the On position if it is turned off.
- Select your network: In the list of available networks, find the name of your Wi-Fi and click on it.
- Enter your password: enter your password from the network using the on-screen keyboard. Be careful: the characters are case sensitive!
- Confirm the connection: click Connect or Ready.
If the password is correctly entered, the TV will be connected to the network in 5-10 seconds, a Wi-Fi icon with the number of sticks will appear in the upper right corner of the screen, and to check the connection, open any application that requires Internet access (for example, YouTube).
☑️ Checking a successful connection
If the TV is not connected, check:
- 🔑 Password accuracy (try to re-enter it or temporarily disable the password on the router).
- 📡 Signal level: If it is weak (1-2 sticks), move the router closer or use a Wi-Fi repeater.
- 🔄 Router mode: Some older Xiaomi TV models (e.g., Mi TV 3) do not support modern Wi-Fi 6 standards. In router settings, set 802.11n (or Mixed).
3 Method 2: Connect via WPS (for routers with support)
WPS (Wi-Fi Protected Setup) allows you to connect your TV to the network without entering a password — just press the button on the router. This method is convenient if you do not remember the password or are afraid of making a mistake when entering. However, not all Xiaomi TV models support WPS (for example, on Mi TV 4A this feature is not).
To connect via WPS:
- On the TV, go to Settings → Network and Internet → Wi-Fi.
- Select Connection via WPS (or WPS Push Button).
- On the router, find the WPS button (usually signed or marked with 🔄) and press it for 2 minutes.
- Wait for a message on the TV screen about a successful connection.
⚠️ Warning: If you press WPS and the TV doesn't connect, check: Does your router support WPS (some providers turn it off by default). Has a timeout (usually 120 seconds) expired? Try again. Is the router only on 5GHz mode -- WPS may not work in this range.
If WPS didn’t work, go back to the standard connection method or try the third way, via an Ethernet cable (more on that below).
What to do if the WPS button is not on the router?
Method 3: Connect via Ethernet (if Wi-Fi is not working)
If the TV is persistently not connected to Wi-Fi, a temporary solution is wired connection via Ethernet cable, which is also useful for diagnosis: if the Internet is running on cable but not on Wi-Fi, the problem is precisely in the wireless module of the TV or router.
You'll need:
- 🔌 Ethernet cable (twisted pair) category 5e or higher.
- 🖥️ Free port LAN on the router.
Connection:
- Connect one end of the cable to the LAN port on the router, the other to the Ethernet connector on the TV (usually located on the back).
- On the TV, go to Settings → Network and Internet → Wired network.
- Select Connect – the TV will automatically receive the IP- address from the router.
| Problem. | Possible cause | Decision |
|---|---|---|
| TV doesn't see Wi-Fi network | Network hidden (SSID is not broadcast) | In router settings, turn on network visibility or add it manually on the TV. |
| Connection breaks down in a few minutes | Low signal or interference level | Move the router closer or change the Wi-Fi channel in the router settings |
| Error "Getting IP- addresses" | DHCP failure on router | Restart your router or assign a static IP manually |
| Low Internet speed | Network overload or restriction by the provider | Check the speed on other devices, switch to 5GHz (if supported) |
If the wired connection is working and Wi-Fi is not, the problem may be:
- 📡 Failure of the TV Wi-Fi module (repair required).
- 🔧 Standard incompatibility (e.g., the router only runs 802.11ac and the TV only supports 802.11n).
- 🛡️ Lock MAC- TV addresses in router settings.
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If the TV is connected to Wi-Fi but the internet is not working, check the DNS settings. Manually write Google DNS: 8.8.8.8 and 8.8.4.4 in the network settings.
5. Solving common errors when connecting Wi-Fi
Even when set up correctly, Xiaomi TVs can produce errors. Let's look at typical scenarios and how to fix them.
Error: “I was unable to connect to the network”
This error occurs if:
- 🔐 Password entered incorrectly (check the character register and keyboard language).
- 🔒 The router has enabled filtering by MAC- address (add MAC TV to whitelist).
- 📵 The network is running in 802.11r (Fast Transition) mode, which many TVs do not support.
Error: "Getting IP- address..." (hang)
The TV can't get IP from the router.
- Restart the router (turn off power for 30 seconds).
- Assign static IP manually: Settings → Network → Wi-Fi → [Your Network] → Additional → Settings IP → Manual IP- address: 192.168.1.100 (example) Gateway: 192.168.1.1 Mask: 255.255.255.0 DNS: 8.8.8
- Turn off the AP Isolation function on the router.
Error: "Weak signal" or frequent breaks
The problem is typical of large apartments or houses with thick walls.
- 📶 Use a Wi-Fi repeater or Mesh system to amplify the signal.
- 🔄 Change the Wi-Fi channel in the router settings (select the least loaded, such as 6 or 11 for 2.4 GHz).
- 📡 Update the router’s firmware (older versions may not work properly with modern devices).
⚠️ Warning: On Xiaomi TV models with Android TV 10+ (e.g., Mi TV Q1) there may be conflict with routers using IPv6. Temporarily disable IPv6 in router settings if the TV is not connected.
6. Optimizing Wi-Fi for a stable Smart TV
Even if the TV is connected to the network, this does not guarantee the smooth operation of streaming services. To avoid hanging out and low speed, follow these tips:
- 🎯 Traffic prioritization: In router settings (QoS section), give your TV a high priority, which is especially important for watching videos in 4K.
- 🔄 Network Separation: If you have many devices, create a separate network for your TV (e.g., SmartTV_5G) and restrict other devices from accessing it.
- 🛡️ Power Saving Disconnect: On some Xiaomi TV models, the power saving feature can turn off Wi-Fi in standby mode. Turn it off in Settings → Energy Saving.
- 📡 Firmware update: Check the relevance of the TV and router software. Outdated versions may contain compatibility errors.
To check the speed of the Internet on the TV:
- Open the Browser app.
- Go to speedtest.net.
- Run the test. The optimal speed for Full HD is 15 Mbit / s, for 4K - 25 Mbit / s.
If the speed is lower than expected, try:
- 🔌 Connect the TV to the router with a cable (if possible).
- 📵 Switch to a less busy range (e.g., from 2.4 GHz to 5 GHz if the TV supports).
- 🔧 Reset network settings on your TV (Settings → Network → Network Reset).
7. Reset network settings of the Xiaomi TV
If none of these things work, the last step is to completely reset the network, which will delete all the stored networks and return the settings to the factory settings.
- Go to Settings → Network and Internet → Wi-Fi.
- Select additional settings (or extended settings).
- Find the option Reset network settings or Forget all networks.
- Confirm the action (it may be necessary to enter the PIN- code of the TV, usually 0000 or 1234).
After the reset, the TV will restart. Reconnect to the Wi-Fi from scratch. If the problem persists, the causes may be hardware (a faulty Wi-Fi module) - in which case, contact the service center.
⚠️ Warning: On Xiaomi TV models with Android TV 9 and older, a network reset may also delete Google account details.