Why Xiaomi TVs canโt see Wi-Fi and how to fix it
Have you just unpacked a new Xiaomi Mi TV or moved your old one to another room, but it stubbornly refuses to connect to a wireless network? This problem is familiar to many owners of the brand's smart TVs. The reasons can range from a banal router failure to specific DHCP settings or incompatibility of Wi-Fi 6 standards with outdated router models.
In this article, weโll look at all the ways you can connect, from the standard method through the settings menu to alternatives like WPS or Ethernet adapter. Particular attention will be paid to the unique errors Xiaomi TV does not meet other brands, for example, the problem with โgrayโ networks after updating the firmware or conflict with dual-band routers. If your TV Mi TV 4S, A2 43โ or P1 55โ does not see the network, do not rush to carry it to the service โ in 90% of cases, the problem can be solved by yourself in 5-10 minutes.
For convenience, we have divided the instruction into blocks: first basic methods, then advanced settings and at the end โ analysis of specific errors with the code (for example, ERR_INTERNET_DISCONNECTED Or Wi-Fi: Authentication Problem. If you're in a hurry, use the table of contents or FAQ end-of-article.
Method 1: Standard connection via the settings menu
This is the most obvious and versatile method that works on all Xiaomi TV models, from the budget Mi TV A to the flagship QLED Q2. The algorithm is the same, but the menu items may differ depending on the version of the MIUI TV firmware.
To connect to Wi-Fi:
- Turn on the TV and press the Settings button on the remote.
- Go to the Network & Internet section (or the Network and Internet in Russian firmware).
- Choose Wi-Fi. โ Select Network (or Select Network).
- In the list of available networks, find yours and enter your password. Use the virtual keyboard on the screen or the Mi Remote app on your smartphone for easy input.
If the network is not displayed, press Refresh or check if hidden network mode (SSID) is enabled in the router settings. For hidden networks, select Add Network Manually and enter the name (SSID) and password manually.
The router is turned on and distributes Wi-Fi (the indicator is lit in green/blue)
The TV is in the network coverage area (not further than 10 meters from the router).
Password entered without errors (registration is important!)
The router does not activate the blacklistยป MAC-address-->
Important! Some models (e.g., Mi TV 4A with firmware up to MIUI TV 3.0) may need to reboot after first connecting. If the internet doesn't work right away, turn the TV off the socket for 30 seconds and turn it on again.
Method 2: WPS connection (without entering a password)
Wi-Fi Protected Setup (WPS) technology allows you to connect your device to the network without entering a password โ just press a button on the router. This is convenient if you have a long complex password or the keyboard on your TV is unstable. However, not all routers support WPS, and in some Xiaomi models (for example, Mi TV Stick), this feature is disabled by default.
Instructions for connecting via WPS:
- Open your network settings on your TV: Settings โ Network & Internet โ Wi-Fi.
- Select WPS Connection (or WPS Connection).
- Press the physical WPS button on the back of the router (usually signed). If the button is not, go to the router's web interface (at 192.168.0.1 or 192.168.1.1) and activate WPS in the Wi-Fi Settings section.
- Wait for the Connected message on your TV screen (usually 1-2 minutes).
If the connection fails, check:
- ๐ Does your router support WPS (Outdated models or routers from the provider may not have this feature).
- โฑ๏ธ Has the waiting time expired (usually 2 minutes after pressing the button).
- ๐ Is it off? WPS in router security settings (sometimes done to protect against hacking).
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If your router does not support WPS, but you want to avoid entering a password, temporarily simplify it in the router settings (for example, change to "12345678"), connect the TV, and then return the old password.
Method 3: Connect via Ethernet adapter (if Wi-Fi is not working)
If the TV is persistently unable to see the network or the connection is constantly reset, you can use a wired connection via a USB-to-Ethernet adapter. This method is relevant for models without an embedded Ethernet port (for example, Mi TV 4S 32" or Mi TV A 40").
You'll need:
- ๐ adapter USB 2.0/3.0 โ Ethernet (recommended models on a chip) AX88179 or RTL8153, They are best compatible with MIUI TV).
- ๐ถ Ethernet cable (LAN) category 5e higher.
- ๐ Free port on the router.
Step-by-step:
- Connect the adapter to USB-TV port (it is advisable to use the port) USB 3.0, if there is one).
- Connect the adapter to the router with an Ethernet cable.
- On your TV, go to Settings โ Network & Internet โ Ethernet.
- Select DHCP (Automatic IP Receiving) or enter network settings manually if your ISP requires static settings.
If the TV doesn't recognize the adapter:
- ๐ Try another one. USB-port.
- ๐ Restart the TV with a connected adapter.
- ๐ฅ Update the firmware MIUI TV Up to the latest version (older versions had limited support) USB-map).
What Adapters Are Really Working With Xiaomi TV?
Method 4: Connect via smartphone (Access Point Mode)
If the router is temporarily unavailable (for example, when moving or breaking down), you can distribute the Internet to the TV from a smartphone, which is suitable for short-term use, as it consumes mobile network traffic and quickly depletes the phoneโs battery.
Instructions for Android:
- On your smartphone, open Settings โ Network and Internet โ Access Point and modem.
- Activate the Wi-Fi Access Point and set a network name (SSID) and password.
- On the TV, connect to this network as if it were a regular Wi-Fi (see Method 1).
For iPhone (iOS):
- Go to Settings โ Modem Modem.
- Enable Allow others and set a password.
- Connect your TV to the network with your iPhoneโs name (like Appleโs iPhone).
Through the Wi-Fi settings menu
WPS.
Through an Ethernet adapter
Through the hotspot on the phone.
Another option-->
Limitations of the method:
- ๐ถ Connection speeds will be lower than the routerโs (especially if the phone has a weak Wi-Fi module).
- ๐ The phone will quickly discharge and heat up.
- ๐ต Some apps (such as Netflix or YouTube) may restrict video streaming when mobile traffic is detected.
Table: Common mistakes and their solutions
| Error Code/Symptom | Possible cause | Decision |
|---|---|---|
| ERR_INTERNET_DISCONNECTED | TV is connected to the network, but there is no Internet access | Check the DHCP settings on the router (should be enabled). Reboot the router and TV. Try manually prescribing DNS (e.g. 8.8.8.8 and 8.8.4.4). |
| Authentication Problem or Obtaining IP address | Wrong password or conflict IP-address | Make sure the password is entered correctly (check the register!) In the router settings, change the security type from WPA3 on WPA2-PSK. Turn off the filtering. MAC-address. |
| Network visible, but connection reset | Weak signal or interference from other devices | Move the router closer to the TV. Change the Wi-Fi channel in the router settings (recommended 6 or 11 for 2.4 GHz). Turn off Band Steering on the router (if any). |
| TV doesn't see 5GHz network | An outdated model of a TV or router | Check if your Xiaomi TV supports 5GHz (in model specifications). In the router settings, enable 802.11a/n/ac compatibility. Use the 2.4GHz network (albeit at a lower speed). |
| After the firmware update Wi-Fi disappeared | Failure in the drivers of the network module | Reset your network settings: Settings โ System โ Reset โ Network Reset. roll back the firmware to the previous version (if available). Contact Xiaomi with error logs. |
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If the TV doesnโt see the network after resetting, try manually specifying the Wi-Fi region in the router settings (for example, โRussiaโ instead of โAutoโ). This solves the problem with some Xiaomi models on the firmware of MIUI TV 4.0+.
Additional settings for stable Wi-Fi operation
Even if the TV is connected to the network, over time, there may be delays when watching videos, connection breaks or slow download of applications, most often due to suboptimal settings of the router or TV.
1. Router optimization:
- ๐ถ Separate the networks 2.4 GHz and 5 GHz to different names (SSID). For example: MyWiFi_2G and MyWiFi_5G. This will help the TV to automatically select the best signal.
- ๐ Turn on the mode. 802.11n/ac for 5 GHz and 802.11n for 2.4 GHz (disable outdated standards) 802.11b/g).
- ๐ Set the width of the channel 20/40 MHz for 2.4 GHz and 80 MHz for 5 GHz (if your router supports it).
Tablet settings:
- ๐ฅ In the Settings section โ Network & Internet โ Wi-Fi โ Deactivate Auto-Switch to Mobile Data (if any).
- ๐ Turn on Static. IP (static IP), If the router frequently changes the address of the TV.
- ๐ก๏ธ Update. DNS Public servers: 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google).
Policy solutions:
- ๐ Regularly update the firmware of the TV (every 2-3 months).
- ๐งน Clean the app cache: Settings โ Apps โ [Annex] โ Clear Cache.
- ๐ ๏ธ If you use Mi, TV Stick, try connecting it through USB-hub with external antenna to amplify the signal.