How to Transfer a Call Log from Xiaomi to Xiaomi: A Complete Guide

Changing a smartphone always elicits mixed feelings: on the one hand, the joy of a new gadget, and on the other, the fear of losing important data. For many Xiaomi users, not only is the contact list critical, but also the full history of calls. Call history helps track business negotiations, reminds of conversations with loved ones and serves as a kind of archive of communication.

Fortunately, the MIUI and HyperOS ecosystem offers powerful tools for data migration. Moving a call log from one phone to another isn’t just copying files, it’s synchronizing system databases. In this article, we’ll take a look at all the methods available, from the manufacturer’s standard solutions to using cloud services.

You will learn how to avoid common errors, why incoming numbers sometimes go missing, and how to properly prepare both devices for the procedure. Accuracy of following instructions ensures that no missed or completed call is lost when you switch to a new device.

Preparing devices for data migration

Before you start the transfer process, you need to make sure that both smartphones are in good condition and ready to exchange information. Connectivity is a key factor in success. If you plan to use wireless methods, make sure that the Wi-Fi router is working correctly and both devices are connected to the same network.

It's also worth checking the battery level, which can take anywhere from 10 minutes to an hour depending on the amount of history and media accumulated, and discharging the phone at a critical moment can corrupt the call database.

⚠️ Warning: Make sure both devices have the same time and time zone, and the time difference may cause the date and time of calls made to be incorrectly displayed after the postponement.

Clear the cache of system applications on your old phone. This won't delete your data, but it will speed up the system when you make a backup. Go to settings, find the Phone app and click Clear Cache.

Using the Mi Mover app for full portability

The most efficient and quickest way to migrate between devices of the same brand is the Mi Mover utility, which is preinstalled on most modern Xiaomi, Redmi and Poco smartphones, which allows you to transfer not only contacts, but also a full call log, SMS, system settings and installed applications.

To get started, open the app on both devices. On the new phone, select Recipient and on the old one, Sender. QR-code or connect via device search. The local Wi-Fi network created by the application provides high speed transfer without using Internet traffic.

In the data list, make sure to select "Calls" or "Call logs." By default, only contacts and photos can be selected, so check your settings carefully before starting.

Once the transfer is complete, the new phone can restart to apply the settings, and the call database is integrated into the system, and the entire history from the old device, stored in chronological order, will appear in the Phone application.

Sync with Mi Cloud and Xiaomi account

The Mi Cloud cloud service is a reliable way to store data backups. If you previously enabled sync on an old phone, your calls may already be in the cloud. To check, log into your Xiaomi account settings via the Settings → Mi Account menu.

Make sure the "Sync Calls" switch is activated, the system will automatically upload the call history to the server when you connect to Wi-Fi. On the new device, just log in to the same account, and the data will be automatically pulled up.

It is important to understand that Mi Cloud only synchronizes text information about calls.Talk recordings, if stored separately, may require manual copying through a file manager or synchronizing the recorder's record folder.

Backup through Google Account

The Google ecosystem is an alternative to Xiaomi’s proprietary tools, with many users opting to store data in Google One or standard contact and call synchronization, a method that is universal and suitable if you’re planning to change your smartphone brand in the future.

To activate the function, go to Settings → Google → Settings for Google apps → Sync. You need to activate Contacts and Device Data or a similar one, depending on the Android version. Google Drive will create a hidden backup of the call log.

When you first set up a new Xiaomi phone, the system will suggest recovering data from Google's cloud.Select the last restore point.The process can take time, as the speed depends on the communication channel with Google's servers.

⚠️ Note: When you restore from Google Backup, your call history may be merged with your current one. If you have already made calls on your new phone, they won’t be deleted, but the order in the list may change.

It's a good way to be autonomous, you don't need any extra apps or cables, but you need to have a stable Internet connection and enough free space on Google Drive.

Transfers with third-party applications

If the regular funds for some reason do not work (for example, on very old Redmi models or custom firmware), you can use third-party software. XML-file.

The way these programs work is simple: they export the call database to a readable file, which is then imported on the new device, giving you full control of the backup file that you can save to your computer or flash drive.

• 📲 Install the selected app on both smartphones from the GetApps store or Play Market.
• 💾 On an old phone, back up only the call log (Call Logs).
• 📤 Transfer the created file to a new phone via Bluetooth, Telegram or USB-cable.
• 📥 Start importing on the new device and wait for the process to be completed.

Using third-party software requires advanced permissions, calls and contacts must be explicitly allowed, and without that, the application cannot read the system database.

💡

Expert advice: After importing through a third-party app, restart your phone, which is necessary for the system to index new log entries and display them correctly in the dialing interface.

Solving and restoring data

The transfer process can be technically challenging, and users often experience a situation where contacts have been moved and call history has not, and this may be due to Android security restrictions that prohibit access to the call log without the user's explicit permission during installation.

If you see an empty log on a new phone, check the access rights. Go to Settings → Apps → All Apps → Phone (or Google Play Services). Under Permissions, make sure that access to the phone and call log is enabled.

Another common problem is duplication of records, and if you've used multiple methods at the same time (e.g. Mi Mover and Google Sync), the records can be duplicated, and you can use contact cleaners or manually remove duplicates to clean up.

⚠️ Warning: Never interrupt the recovery process from the cloud by turning off the screen or closing the application.This can cause the call database to become unreadable to the system.

In rare cases, only a complete reset of a new phone with a re-restore procedure from a verified backup helps, but this method should only be resorted to if the lack of a call history is critical to your work.

💡

The most reliable way is to combine Mi Mover for fast transmission and regular synchronization of Mi Cloud for data insurance.

Frequently Asked Questions (FAQ)