Hiding your number when outgoing calls is a useful feature to protect privacy, but sometimes it gets in the way: colleagues won’t recognize you by your number, banks refuse to confirm your identity, and delivery services can’t contact you to clarify your address. MIUI Disabling this option is not obvious, and in some firmware it is not at all in the standard menu. 13/14.
The problem is complicated by the fact that the manufacturer regularly changes the location of settings in new versions. MIUI. For example, in MIUI 12 option to hide the number was in the menu “SIM-cards”, and in MIUI 14, it was moved to "Additional Call Settings." In addition, some operators (such as MTS or Beeline) can block the change of this parameter at the network level. In this article, you will find relevant ways for any situation, from standard settings to engineering menus and USSD-team.
Why does Xiaomi phone hide the default number?
In most cases, the Calling Line Identification Restriction (CLIR) function is not activated specifically, but due to a failure of settings or firmware features.
- 📱 Operator settings: Some mobile networks (such as Tele2 or virtual carriers like Yota) by default hide numbers for all subscribers, this is done to “protect” from spam, but often interferes with legal calls.
- 🔄 Update MIUI: after major updates (for example, with MIUI 13 on MIUI 14) call settings may be reset, with the number concealment option sometimes switched on automatically.
- 🛠️ Engineering menu: If you or the wizard previously changed settings via ##4636## or ##36446337###, a global cover-up for everyone could have been enabled SIM-map.
- 📴 Double. SIM: in dual-SIM phones (e.g. Xiaomi 12 Pro or POCO X5) The concealment settings may conflict if one of the SIM Supports VoLTE and the other does not.
It’s important to understand that hiding a number works at the network level, not the phone level, which means that even if you turn off the option in Xiaomi’s settings, the operator may ignore your request, for example, MegaFon in some regions forcibly hides the numbers for corporate rates.
⚠️ Note: If you are using a virtual SIM (eSIM in models like Xiaomi 13 Ultra or Redmi Note 12 Pro+, The hidden number settings can be blocked, and only a call to support the operator asking to remove the restriction will help.
Method 1: Standard MIUI settings (for most models)
This method works on MIUI 12-14 for most Xiaomi, Redmi and POCO smartphones. Instructions may vary slightly depending on the shell version, but the overall algorithm is maintained:
- Open the Phone app (the tube icon on the home screen).
- Click on the three dots in the top right corner and select Settings.
- Go to the “Additional Settings” section (or “Call Settings” in older versions).
- Select “Definition of the number” or “Identification of the caller”.
- Click on “Show Number” (or “Disable Hiding”).
If you have two. SIM-Repeat the steps for each of them separately. in some firmware (for example, on Redmi). 10C) option hidden deeper:
- 🔍 Go to Settings. → SIM-maps and mobile networks.
- 📞 Choose the right one. SIM-map, then "Call settings».
- 🔄 Find the item "Additional settings» → «Identification of the caller».
- Make sure that SIM-card active (there is a network)
Check the balance (some operators block changes in a negative balance)
Restart your phone if the settings do not apply
- Try calling another number to make sure the change is made.-->
On MIUI 14 (e.g. Xiaomi 13 Lite or POCO F5), the path can be as follows:
Settings → Applications → Phone → Call settings → Additional → Definition of the number⚠️ Note: Some firmware for Redmi Note 11 and Xiaomi 11T When you change your settings, you need to restart your phone, and without it, the operator can continue to hide the number for 1-2 hours.
Method 2: USSD-commando
If the settings in the menu are not available or do not work, you can use the USSD-These commands are sent directly to the operator and change parameters at the network level!
| Operator. | Command to disable concealment | Command to enable concealment | Note |
|---|---|---|---|
| MTS | *111*301# | *111*302# | It doesn't work in all regions. SMS-confirmation. |
| Beeline | *110*071# | *110*072# | A PIN code (by default 0000 or 1234) may be required. |
| MegaFon | *130*1# | *130*2# | Corporate tariffs require a call in support. |
| Tele2. | *155*2*1# | *155*2*2# | It doesn’t work right away – wait until 24 hours. |
| Yota | *105*31# | *105*30# | It requires confirmation via SMS. |
How to use it USSD-team:
- Open the Phone app and go to the Keyboard tab.
- Enter a command for your operator (see table above).
- Press the call button (green tube).
- Wait for SMS or notification of a successful change.
If you receive a response after you enter a command, “Service is unavailable” or “Error”, it means that the operator has blocked the change of the CLIR setting for your tariff, in which case only a support call asking you to disable the concealment of the number manually will help.
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Before use USSD-Check the balance of commands - some operators charge up to 3 rubles per request.
Method 3: Engineering menu (for advanced users)
If the standard methods don't work, you can try changing the settings through the engineering menu, which is suitable for power users, because incorrect changes can disrupt the network, and we recommend using it only if:
- 🔧 You are confident in your actions.
- 📱 You have a backup of your settings (for example, through Mi Cloud).
- 🔄 You are ready for a possible reboot of your phone.
Instructions for MIUI 13/14:
- Open the Phone app and enter the code: ##4636###
- In the menu that opens, select “Phone Information” (or “Phone Information”).
- Scroll down to the "Set preferred network type" block.
- Find the "CLIR Setting" or "Calling Line ID Restriction" option.
- Select "Disable" (disable concealment).
- Save the settings and restart the phone.
On some models (e.g. Xiaomi 12S Ultra or Redmi K50), the engineering menu may look different.
##36446337##⚠️ Attention: On firmware MIUI Global Engineering Menu is often cropped, and optional CLIR It may not be there. In this case, try using it. USSD-Team or contact the operator.
What to do if the engineering menu is not opened?
Method 4: Operator settings (if nothing helps)
If all of the above methods fail, the problem is most likely on the mobile operator's side.
- Call in support of your operator (number: 📞 MTS: 0890 or 8 800 250 0890 📞 Beeline: 0611 or 8 800 700 0611 📞 MegaFon: 0500 or 8 800 550 0500 📞 Tele2: 611 or 8 800 555 0611
Disable the service "Hidden Number" (CLIR)
Verify your identity (passport or code word may be required).
Wait. SMS-Notification of service disconnection (usually within 1-2 hours).
If you use a corporate tariff or a virtual operator (such as Tinkoff Mobile or SberMobail), the process can take up to 24 hours.In some cases, the operator may refuse to disconnect, this is typical for tariffs with increased privacy (for example, for business customers).
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If the operator refuses to disable the number hiding, try to change the number temporarily. SIM-card for personal (non-corporate) rate or use the second SIM operator-only.
Features for different Xiaomi models
MIUI firmware varies greatly depending on the phone model and region, and here are some nuances for popular devices:
| Model | MIUI version | Features of hiding the number | Recommendations |
|---|---|---|---|
| Xiaomi 13/13 Pro/13 Ultra | MIUI 14 | Settings are hidden in Phone → Settings → Additional → Caller Identification. | If there is no option, use it. USSD-team. |
| Redmi Note 12 Pro+/12S | MIUI 13/14 | Frequent crashes after the update. Network settings may need to be reset. | Before changing, restart your phone. |
| POCO F5/X5 Pro | MIUI 14 (Global) | There is no CLIR option in the engineering menu. | Use only USSD or operator settings. |
| Xiaomi 11T/11T Pro | MIUI 12.5–13 | Settings are duplicated in SIM-cards → Call settings. | Change the settings for each SIM separately. |
| Redmi 10A/10C | MIUI 12 | The option to hide the number may not be on the menu. | Try upgrading to MIUI 13 or use USSD. |
For dual-SIM models (such as the Xiaomi 12 Lite or Redmi Note 11 Pro), it is important to check the settings for each SIM card separately, sometimes hiding the number only for one of them, which creates confusion.
For Chinese firmware (China ROM): the number hiding option is often not on the menu, in which case only:
- 📱 Reflashing on Global ROM.
- 📞 USSD-(a) if the operator supports the).
- 🔧 Engineering menu (if available).
Frequent mistakes and their solutions
When you try to disable the concealment of a number, users often face typical problems.
- 🔄 The settings are not saved: after changing the settings and rebooting, the phone again hides the number. Solution: check if the settings are reset due to conflict with applications like "Dual machine" or "Talk Record." Turn them off temporarily.
- 📵 Operator ignores USSD-commands: after entering the code, the answer comes, "Service is not available." Solution: call support and check if the service is blocked for your tariff.
- 🔍 No option on the menu: no "Determination Number" option in the settings. Solution: Update MIUI Try resetting the network settings: Settings → SIM-maps and mobile networks → Reset the network settings. Use the engineering menu or USSD.
After the MIUI update, the number is hidden again:
MIUI 13
MIUI 14
Decision:
⚠️ Note: If you are using a virtual SIM (eSIM in models like Xiaomi 13 Lite or Redmi A2+, The hidden number settings can be blocked at the firmware level, in which case only the replacement with a physical one will help. SIM-map.
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If you frequently call bank or delivery hotlines, create a separate contact in a phone book prefixed with +7 (e.g. +79991234567).