How to remove a call forwarding on the Xiaomi Redmi phone: 5 working ways

Call forwarding on Xiaomi Redmi smartphones is a useful feature that automatically redirects incoming calls to another number, but sometimes it works unexpectedly: after updating the firmware, changing the firmware. SIM-If your Redmi has stopped receiving calls or redirects them without your knowledge, the problem is solved by the user. 2-3 Minutes – the main thing is to know where to look for settings.

In this article, we will discuss all possible ways to disable redirects to Xiaomi Redmi (including the Redmi Note models). 10/11/12, Redmi 9/10, POCO X3/X4 We'll describe the standard methods through the interface. MIUI, hidden USSD-I'll give you a few commands for operators, and what to do if the function doesn't shut down because of a failure. SIM-maps and cases when forwarding is activated by the operator.

Before you start, make sure that the problem is the forwarding, not the number lock or network malfunction, and it's easy to check that by calling your number from another phone, if you hear a message like "Subscriber temporarily unavailable" or "Call redirected", then the function is active. If the connection is reset immediately or the horn goes, the reason is different (possibly in the “In the plane” mode or disconnected). SIM-map).

In 90% of cases, redirects are triggered accidentally via a keyboard or after updating MIUI to version 13/14, when network settings are reset. Less often, the operator is to blame (for example, MTS or Beeline activated the service automatically).

1. Disable redirection through MIUI settings

The most obvious way is to use the standard MIUI menu.The interface may vary slightly depending on the firmware version, but the overall algorithm is the same for all Xiaomi Redmis after 2018 release.

Here's the step-by-step instruction:

1. Open the Phone app (the tube icon on the home screen).
2. Click on the three dots in the top right corner and select Settings.
3. Go to Calls → Call forwarding (on some models, the path may be Settings → Additional → Redirection).
4. If you have two. SIM-Select the card at the top of the screen.
5. Disable all active options: “Always”, “If busy”, “If there is no response”, “If out of range”.
6. Confirm the action by clicking Disconnect or OK.

After that, the forwarding should be deactivated. To check, call your number from another phone or use it. USSD-*#62# (we will tell you more about it below).

All types of redirects are turned off (always/busy/no response)

Checked status via *#62#

Test call made to your number

Reload the phone (if no changes are applied)

-->

If the Call Redirect menu has all the options gray and inactive, it means that the function is disabled at the operator level, in which case the following method will help.

2. USSD-commands to disable redirect

USSD-Codes are a universal way to manage operator services directly, without a phone menu. They work on all Xiaomi Redmi, regardless of the version. MIUI The key is to know the right combinations.

Here are the basic commands to disable redirects:

• 📞 Cancel all redirects: ##002# (click the call button).
• 🔍 Check your current status: *#62# (shows where the calls are being redirected).
• 🚫 Disable redirects during employment: # #67#.
• ⏱️ Disable forwarding if no response is received: #61#.
• 🌍 Disable forwarding outside coverage: #62#.

After entering any command, you will receive a notification from the operator that the shutdown has been successfully disabled, and if instead the error “Service is not supported” or “Code is incorrect” appears, then:

1. Your operator is blocking USSD-(Self-frequently, but with virtual operators such as Yota or Tele2).
2. SIM-The card is inactive or the phone is running "only" LTE» (Try switching to 3G/2G network-setting).
3. The phone has software from the operator (for example, MTS firmware or Beeline), which restricts access to the USSD.

MTS

Beeline

MegaFon

Tele2

Yota

Other-->

If USSD-If the codes didn't work, try the combination ##4636## (will open the hidden test menu) and select the phone information and scroll down to the "Call forwarding" block, you can manually deactivate the function, but be careful not to change the other settings!

3. Redirect to two SIM-maps: nuance

If your Xiaomi Redmi supports two of your SIM-Cards (e.g. Redmi Note 11 Pro)+ 5G or POCO X3 Pro, the redirect can be configured separately for each of them. MIUI Sometimes it only shows the status of the main SIM, What is misleading users.

To disable redirection for the second SIM-maps, do the following:

1. Open the Settings. → SIM-maps and mobile networks.
2. Choose the second. SIM-map, SIM 2).
3. Click on Call Redirection (or Additional → Redirection).
4. Turn off all active options as in the first method.

If there are no separate settings for the second SIM, use USSD-commands, but before entering them:

1. Switch to the right one. SIM in the notification panel (swipe down) → icon SIM-map).
2. Make sure that the SIM you select is active (there is a network signal).
3. Enter. USSD-code (e.g. ##002#) and wait for the operator to respond.

Important! on some Redmi models (especially MIUI 14), redirects for the second SIM can only be managed via the USSD. If commands are not working, contact the operator - a paid redirect service may be activated on the line.

4. If the redirect is not turned off: reset settings

In rare cases, redirects can freeze in the active state even after using all the methods described. IMS (IP-Multimedia Subsystems or Settings Conflict after Update MIUI.

Here's what we can do:

• 🔄 Reset Network Settings: Go to Settings → SIM-maps and mobile networks → Reset network settings. Confirm action (which erases the list of stored Wi-Fi and Bluetooth networks). Reset your phone and check for forwarding via *#62#.

Resetting the settings of the application "Phone":

1. Open Settings → Applications → Application Management.
2. Find the Phone app and select Warehouse → Clear the data.
3. Restart the application and check the redirect settings.
4. 🛠️ Firmware update: If the problem has occurred after the update MIUI, Check for new versions in Settings → The phone. → System update. Sometimes bugs get fixed in the following patches.

To solve the problem:

1. Call your operator’s hotline: MTS: 0890 or 8 800 250 0890 Beeline: 0611 or 8 800 700 0611 MegaFon: 0500 or 8 800 550 0500 Tele2: 611 or 8 800 555 0611

call-back

"Secretary of State"

"Redirection to City Number"

*#62#

⚠️ Note: Some operators (e.g. Yota or Tinkoff Mobile) do not have their own call centers, in which case contact via chat in the mobile application or on the website.

Table: Commands for managing forwarding

For convenience, we've put everything together. USSD-They work on all Xiaomi Redmi regardless of model and version. MIUI.

If after entering the command you see the message “Service is disabled”, but the calls are still redirected, then the problem is not in the settings of the phone, but in the services of the operator (see the previous section).

7.Additional causes and solutions

If none of these things worked, maybe the problem goes deeper, and here are a few more reasons why the redirect might not go off.

• 📲 Operator firmware: Some Xiaomi Redmis are sold with MTS, Beeline or MegaFon preinstalled software. These firmwares may have hidden redirect settings. Solution: Update MIUI Up to the official version through Settings → The phone. → Updating the system.
• 🔒 Lockdown IMEI: If the phone has been recovered after theft or has an unofficial IMEI, Some functions (including redirects) may not work properly. IMEI via *#06# and compare with the data in the box.
• 🛡️ Antivirus or firewall: Avast or 360 Security applications sometimes block network functions. Try temporarily disabling protection or adding the Phone app to exceptions.
• 🔧 Hardware failure: In rare cases, the communication module is to blame (for example, after a phone crash). If the network signal is lost along with the redirect or the mobile Internet is not working, contact the service center.

⚠️ Warning: If you bought the Xiaomi Redmi handheld, check if it is linked to someone else's Mi Account.Some sellers will activate a forwarding to their number to track calls. To remove the binding, reset to factory settings (Settings) → Additionally. → Resetting settings), but note that it will delete all data!

FAQ: Frequent questions about redirects to Xiaomi Redmi