How to remove the forwarding of calls to Xiaomi Redmi 8: all ways

Call forwarding to Xiaomi Redmi 8 can be a useful feature when you’re temporarily unable to answer calls, but sometimes it turns on accidentally or after a firmware update. If your incoming calls are automatically redirected to another number and you don’t know how to turn it off, our instructions will help you understand the problem. In this article, we will discuss all possible ways to deactivate redirects, including phone settings, USSD-commands and checks of the communication operator.

The Redmi 8 feature is that MIUI can hide some redirection options depending on the firmware version and regional settings. We have taken into account all the nuances and prepared universal solutions that work independently of the MIUI version (from MIUI 10 to MIUI 14).

Why Redirects Can Be Involved on Their Own

Many Xiaomi Redmi 8 users are experiencing an unexpected redirect activation, and the most common reasons are:

• 📱 Accidental tapping of the call menu (especially if the phone is used by children or elderly people).
• 🔄 Update firmware, after which some communication settings are reset.
• 📶 Problems with the operator when the redirect is activated by the mobile network (for example, when a number is temporarily blocked).
• 🔧 Resetting settings to factory, after which some parameters are restored with previous values.
• 📲 Third-party applications that have call management rights (e.g. managers) SIM-card VPN-service).

Most often, the problem arises with unconditional forwarding (all calls are forwarded immediately), but sometimes the conditional one is activated (when the subscriber is busy, unanswered or unavailable).

How to check if Redmi 8 redirects are enabled

Before you turn off a redirect, make sure it's actually active. There are two reliable ways to check:

1. Using phone settings: Open the Phone app. Click on three dots in the top right corner → Settings. Select Call Redirect (or Additional → Redirect in some versions of MIUI). If any type of redirect is ticked or numbered, the function is active.

Through USSD-team:

Enter the dialer:

*#62#

Press the call button. If the forwarding is active, you will receive an SMS with the number to which the calls are being forwarded.

Important: Redmi 8 with two SIM-Cards check should be carried out separately for each line, as the redirect is customized individually.

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If, after input, USSD-When you see the message "Service is not active" you can see the forwarding is disabled, but sometimes the operators hide this information, so you'd better check both ways.

Method 1: Disabling redirects through MIUI settings

The easiest method is to use the standard menu of the phone, and the instructions are relevant for all versions of MIUI on Redmi 8:

1. Open the phone application (pipe icon).
2. Click on the three vertical dots in the upper right corner → select Settings.
3. Scroll down and find the Call Redirect section (in some firmwares it may be called Additional Settings → Redirect).
4. You will see a list of redirect types: Always redirect (unconditional) If no response (conditional) If occupied (conditional) If unavailable (conditional)

Shut down.

Confirm the action if necessary.

If the Call forwarding section is not in the menu, then your version is MIUI In this case, use Method 2c. USSD-team.

Method 2: USSD-commands to disable redirect

USSD-The commands work independently of the firmware version and allow you to manage forwarding directly through the operator's network:

To use commands:

1. Open the Phone app.
2. Enter one of the commands above (e.g. ##002#).
3. Press the call button (green tube).
4. Wait for the service to be disabled (usually an SMS or pop-up window arrives).

⚠️ Warning: If you see a message after you enter a command, "Service is not active", but calls are still being redirected, contact the operator. SIM-card.

Method 3: Reset your network settings (if nothing helps)

If the redirect is not disabled through settings or USSD-If you have a command, it could be a malfunction in the configuration of the mobile network, and then you can reset the network parameters:

1. Open the phone settings.
2. Move to the SIM-maps and mobile networks.
3. Choose yours. SIM-card (if two of them).
4. Click Network Settings Reset (or Mobile Network Settings Reset).
5. Confirm the action. The phone will reboot.

After the reboot:

• 🔄 Redirect will be disabled (but also reset settings will be reset). APN, Therefore, it may be necessary to reconfigure the Internet).
• 📱 I'll have to re-enter. PIN-code SIM-map.
• 🌐 You may need to reconnect your mobile phone (if you use it). 3G/4G).

⚠️ Warning: This method also removes stored Wi-Fi networks and passwords. Write them down in advance or back them up through Settings → System system → Backup.

What to do if the redirect is enabled by the operator

Sometimes the redirect is activated not on the phone, but on the part of the mobile operator.

• 📄 When connecting paid services (for example, "Voicemail" or "Personal Secretary").
• 🔒 Temporary blocking of the number for non-payment.
• 📡 When roaming in some countries (operators automatically redirect calls to local numbers).

To check and disable forwarding from the operator:

1. Call support: MTS: 0890 or 8 800 250 0890 Beeline: 0611 or 8 800 700 0611 MegaFon: 0500 or 8 800 550 0500 Tele2: 611 or 8 800 555 0611

"I've spontaneously activated call forwarding, please check if it's on from the network side. If so, turn it off."

If the redirect was connected as a paid service, ask to cancel it and return the money (under the law on consumer protection, you can claim a refund for unauthorized connection).

How to prevent accidental redirection in the future

To avoid re-activating a redirect on Redmi 8, follow these tips:

• 🔒 Set a password for call settings: Use the Security app (included in) MIUI), to block access to your phone settings with a password or fingerprint.
• 📱 Update. MIUI Up to the latest version: New firmware fixes bugs associated with spontaneous redirecting. Check the updates in Settings → The phone. → Updating the system.
• 🛡️ Check Application Rights: Go to Settings → Annexes → Permits → Calls and disable access to calls from unnecessary programs.
• 📡 Use alternative calling apps: Apps like Google Phone or Truecaller have a more intuitive forwarding management interface.

If you often experience communication problems on Redmi 8, consider changing firmware to custom (like LineageOS or Pixel Experience), where redirects are managed more predictably, but only for power users.

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Check the status of redirection regularly through USSD-*#62# will take 10 seconds, but will help you avoid missing calls.

Frequent questions about redirecting to Xiaomi Redmi 8